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Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

 Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

  • Answering customer emails
  • Dealing with telephone queries
  • Answering incoming telephone calls
  • Route planning for deliveries
  • Photocopying
  • Filling
  • Faxing
  • Data input

Person specification:

 

  • You will possess a positive, personable character – able to get on with work on your own
  • You will have exceptional customer service and communication skills
  • You will be enjoy working in a fast paced and ever changing environment

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Representative (Inbound) - Nottingham Audi - 2 Positions Available!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Well our client Nottingham Audi - part of the prestigious Sytner Group are looking for outstanding customer service candidates to join their inbound team. Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Location: Lenton, Nottingham

Salary: £15,600 (+ commission OTE £18,000)

Hours: Shift rotation between 8.00am - 6.00pm with 1 Saturday in 4 - 8.00am - 1.00pm

Bonuses and Incentives :

  • Attendance Bonus - Year End Zero absence in 12 months -£250
  • Retention Bonus After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off
  • Plus more

Key Responsibilities:

  • Provide inbound telephone customer service
  • Provide accurate product information
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Outbound Market Research - NO SALES (20 Hours)

Our client is seeking to appoint a friendly, engaging individual to assist in the obtaining of feedback on customer service experiences! You will be confident on the phone with an outgoing personality to excel in this highly sociable role!

Location: Newark, Nottinghamshire

Salary: £8.00 per hour 
£8320 per annum

Hours: 20 hours per week, with the option to increase - Monday - Thursday 2.30pm - 6.30pm & Friday 1.00pm - 5.00pm

Responsibilities:

  • Making calls to customers to ask them to rate the service they have received
  • Accurately recording customer answers
  • Data entry
  • Outbound customer service
  • Supporting a small vibrant office!

Skills/Attributes/Experience:

  • Must have an outgoing personality with good communication skills
  • Previous telephone experience in a customer service role would be beneficial but is not essential
  • Confident communicator
  • Team player
  • IT skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Client Advisor (Property) - Fantastic Benefits!

Our client is seeking to appoint a part time Client Advisor to manage a portfolio of properties from a variety of clients! You will assist from the very beginning of the marketing process through to the successful sale of the property, liaising with vendors and colleagues alike in this exciting, varied role!

Location: Eastwood, Nottinghamshire

Salary: £9600 per annum, with OTE £11,688 per annum

Days: Wednesday, Thursday and Friday, 8.30am - 5.00pm or 9.00am - 5.30pm on a rotation basis

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

Responsibilities:

  • To ensure the timely marketing of all property instructions
  • To carry out AML checks on all beneficial owners of the property before commencing marketing
  • To liaise with all Marketing Agents to ensure they understand and comply with our client’s requirements
  • To ensure the property has an up to date EPC certificate
  • To deal with additional service request for clients including ordering Home Buyer/RICS Reports/Scottish Home Reports/EPC’s
  • Ensure systems are kept up to date with detailed notes to enable the weekly reports to Clients
  • Liaise with Agents to ensure empty properties are inspected on a weekly basis and chase any necessary reports including vacation reports
  • Attend client meetings as required to report on property portfolios

Skills/Attributes/Experience:

  • Knowledge and experience of the property sales market is ESSENTIAL
  • Good standard of education
  • Work planning and organisational skills
  • PC literate
  • Confident telephone manner
  • Excellent communication and customer services skills
  • Ability to work to defined policies and procedures
  • Ability to work as part of a team

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available - Outstanding Benefits!!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm OR 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday
  • Free fruit
  • Award evenings
  • Discount cards
  • On site canteen
  • Coaching/1-2-1's

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Export Customer Service - French Speaking

Our Client is seeking to appoint a customer focused, French speaking individual to achieve first class standards of customer service whilst retaining and expanding the overseas customer and consumer base. You will possess outstanding attention to detail with a background of both customer service and order processing.

Location: Long Eaton

Salary: £21,642 per annum

Key Responsibilities:

  • Managing orders from overseas Distributors and Retailers
  • Assist customers with the process from order to delivery
  • Develop relationships with strategic customers and commercial representatives
  • Support teams who manage orders
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Receive incoming international telephone calls and e-mail communications from clients and sales personnel

Skills/Attributes/Experience:

  • Fluency in spoken French
  • Customer Service experience
  • An ability to work under pressure and to deadlines
  • Excellent attention to detail
  • Previous experience of processing orders through to despatch

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Client Support Assistant (Legal)

Our client is seeking to appoint a proactive and engaging individual to provide high levels of support to various Partners. You will take ownership of administration, client management and the day to day operations of the team! You will put the client at the forefront of everything you do and ensure that expectations are not just met, but exceeded!

Location: Nottingham City Centre

Salary: £25,000 - £29,000 per annum, dependant on experience

Responsibilities:

  • Collation, co-ordination and maintenance of client data
  • Production of reports to assess service levels/KPIs and delivery against these measures
  • Responsibility for documenting client specific protocols and processes
  • Client point of contact in the event the client partner is unavailable, dealing with queries whereable and acting on initiative to provide exceptional client service
  • Completion of complex billing
  • Ensuring client portals are updated
  • Diary, email and travel management - gatekeeper to allocated diaries, arranging meetings, organising appointments to reflect changing availability, making quick decisions on behalf of others, ensuring diaries are up todate and accurate and anticipating requirements
  • Assisting in the organisation of events, seminars and conferences
  • Expenses - proactively managing others expenses, ensuring all claims comply with the firm’s
    expenses policy
  • Reviewing and updating timesheets
  • Assisting in the tender process
  • Production and review of confidential correspondence/documentation
  • Occasional travel to other offices may be required

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL
  • Ability to analyse and interpret complex data is ESSENTIAL
  • Excellent knowledge of Word, Excel, Powerpoint and Outlook
  • An aptitude for producing documents and client communications of the highest standard
  • Excellent at forward planning and anticipating change
  • Flexible and dynamic
  • Exceptional attention to detail, ensuring accuracy in all client communications and deliverables
  • An effective communicator with the ability to establish and build client relationships
  • Conscientious, taking personal responsibility for own work and accountability for delivery and quality

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Inbound Customer Service Advisor - Multiple Positions Available!

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

*Assessment Day - FRIDAY 30th NOVEMBER 2018 with a 7th or 21st JANUARY START**

Location: Colwick, Nottinghamshire

Salary: £8.78 per hour

Hours: 15 hours per week - 4pm - 9pm Monday- Friday & 1 Weekend in every 4 (9.00am - 5.00pm)

Responsibilities:

  • To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor - 10 Positions Available!

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

*Assessment Day - FRIDAY 30th NOVEMBER 2018 with 7th or 21st JANUARY START**

Location: Colwick, Nottinghamshire

Salary: £17,121 per annum

Hours: Full & Part Time Hours

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Responsibilities:

  • To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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