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Customer Service Coordinator

A WORKING ENVIRONMENT WITH A PERSONALITY

 

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| SOUTH NORMANTON |

| £7.85 + HOLIDAY PAY! |

 

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Taking inbound calls
  • Dealing with customer enquiries
  • Inputting data into a bespoke system (training given).

Key Skills:

  • Communication skills
  • Flexible and organised
  • High level of accuracy and attention to detail
  • Positive work environment.

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • From Chesterfield - 13.4 miles

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service - Immediate Start

WHEN WORK IS WONDERFUL!

 

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| ANNESLEY |

| £9 PER HOUR! |

 

Our client is looking for Customer Service advisors with customer service experience and a good telephone manner.

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: 3 months initally however does have the potential to lead to a Permanent role

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

    AS WE ARE BASED IN NOTTINGHAM WE WILL DO INTERVIEWS VIA SKYPE/FACETIME

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor x10 Positions Available

| CUSTOMER SERVICE ADVISOR |

| QUEENS DRIVE INDUSTRIAL ESTATE|

| £7.83 PER HOUR | 

 

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 5 Positions Available

| CUSTOMER SERVICE ADVISOR |

| SHERWOOD BUSINESS PARK, ANNESLEY |

| £9.00 PER HOUR |

 

Our client is looking for 6 Customer Service advisors with customer service experience and a good telephone manner.

 

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: Temporary Ongoing (POTENTIAL TO GO ONTO PERMANENT CONTRACT)

Start: Monday 7th January OR Monday 14th January

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. 
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 8 Positions Available

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| KIRKBY-IN-ASHFIELD |

| £7.85 + HOLIDAY PAY! |

 

A WORKING ENVIRONMENT WITH A PERSONALITY

 

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

 

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

 

Key Duties:

  • Taking inbound calls
  • Dealing with customer enquiries
  • Inputting data into a bespoke system (training given)

Key Skills:

  • Communication skills
  • Flexible and organised
  • High level of accuracy and attention to detail
  • Positive work environment

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • From Chesterfield - 13.4 miles

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £15,600 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increases to £16,100 after 6 months and £17,100 after 12 months service!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Support Administrator

Organise your next job organising theirs...

 

| OFFICE SUPPORT ADMINISTRATOR |

| NOTTINGHAM CITY CENTRE |

| £18,000 PER ANNUM |

 

Our client is seeking to appoint a proactive individual who not only takes pride in the general appearance and upkeep of the office and its supplies, but also possesses the skills or both organise and liaise with clients and staff alike. You will enjoy a multi faceted position, in which you will represent the business and play a pivotal role in the continuing success and coordination of the office!

 

Responsibilities:

  • Maintaining the professional appearance of the office at all times and arranging for all necessary repairs
  • Liaising with the landlord and other suppliers to ensure the office is safe and functional
  • Maintaining staff facilities such as the kitchens, meeting rooms and reception areas
  • Monitoring and purchasing of consumables (tea, coffee etc.)
  • Meeting room management and booking admin
  • Sorting and distribution of incoming post/processing outgoing mail
  • Maintaining adequate stationery supplies
  • Managing all travel and accommodation requests
  • Ensuring filing systems are maintained and current
  • Assisting with office security - ensuring integrity and confidentiality of data

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL
  • Ability to deliver exceptional customer service
  • Ability to communicate effectively with great interpersonal skills
  • Flexible approach to daily activities with a strong administrative background
  • Ability to work under own initiative and be able to prioritise conflicting work demands effectively

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

| CUSTOMER SERVICE ADVISOR|

| LONG EATON |

| £18,000 PER ANNUM |

Our client are seeking to appoint a confident, personable individual to both enhance and compliment the customer experience in linking the transition between departments through to the completion of works. You will thrive in a busy and ever-changing environment, possessing strong organisational skills to ensure the customer remains updated and content with the service provided!

Hours: 8.00am - 4.30pm Monday to Friday with alternate Saturday mornings

Responsibilities:

  • Greeting customers and dealing with face to face enquiries
  • Handling a high volume of incoming calls, dealing with customers, suppliers, third parties with general enquiries or updates
  • Contacting customers by phone or email to book works
  • Data entry on in house computer systems
  • Arranging delivery and collection using a calendar system
  • Updating customer notes and progress on the in-house computer system
  • Updating progress on the work provider portal
  • Filing / Scanning as required

Skills/Attributes/Experience:

  • Previous experience in a fast paced customer service role is ESSENTIAL
  • Flexible, self-motivated, enthusiastic and organised
  • Skills to work well in pressurised situations
  • Excellent Communicator - both verbal & written
  • Competent in Microsoft Office and Outlook

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Salut comment allez-vous? Comment puis-je vous aider aujourd'hui?

 

| FRENCH SPEAKING CUSTOMER SERVICE |

| LENTON |

| £18,000 - £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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