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Customer Service Advisor x10 Positions Available

| CUSTOMER SERVICE ADVISOR |

| QUEENS DRIVE INDUSTRIAL ESTATE|

| £7.83 PER HOUR | 

 

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service Administrator

Salut comment allez-vous? Comment puis-jevous aider aujourd'hui?

|FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR|

| LENTON |

| £20,000 PER ANNUM |

Our client are seeking to appoint an efficient, confident individual to provide an outstanding level of Customer Service to their French client base! You will possess French fluency and have a positive, proactive attitude in order to exceed customer expectations.

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH*

Key Responsibilities:

  • Manage incoming phone calls in a professional manner
  • Monitor and respond to email enquiries
  • Order processing via SAGE
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Management Team
  • Create and manipulate back order and sales reports in excel format
  • Elevate potential non-standard/large complex issues to the Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Opportunity - Customer Service - Immediate Start!

Are you a fresh Graduate seeking an opening into the world of customer service? If so, keep reading!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking hungry Graduates to join their driven, customer focused team! NO experience is necessary. If you have the passion...we have the position!

If you are outgoing and motivated to achieve, we want to hear from you!

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Salary increase at 6 and 12 months
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Starting salary: £16,100 per annum, with increases at 6 AND 12 months! OTE averages £1400 - £1500 per month

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday (8am - 1.00pm)

Location: Lenton Lane Industrial Estate - accessible via public transport!

Responsibilities:

  • Provide outbound customer service, giving accurate product/ service information to encourage customers to book through an Audi garage
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Personality is paramount!
  • Tenacious nature - target driven!
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Calling All Soon To Be Graduates In French!

Are you a soon to be Graduate in French? If so .... keep reading!

Our client is seeking to appoint a French Languages Graduate looking to kickstart their career in their Customer Service team!

You will ideally have spent a period of time in a French business, immersing yourself in a busy, customer-focused environment and will be fluent in business-French.

Our client is happy with either a May/ June start date, and is keen to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

Salary: £18,000 - £20,000 per annum

Location: Lenton - Easily accessible via public transport!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Salut comment allez-vous? Comment puis-je vous aider aujourd'hui?

 

| FRENCH SPEAKING CUSTOMER SERVICE |

| LENTON |

| £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Coordinator

| CUSTOMER SERVICE - IMMEDIATE START! |

| LENTON: QUEENS DRIVE INDUSTRIAL ESTATE |

| £7.83 TEMP, £8.41 PERM |

 

EXCITING CUSTOMER SERVISE ADVISOR ROLE BASED IN LENTON, FANTASTIC BRAND NEW OFFICES AND FUN, ENGAGING WORKING ENVIRONEMENT.

 

Hours: Full time and Part Time roles available

Duration: Temporary leading to Permanent

 

Your Key Responsibilities:

  • Dealing with a range of customers on a daily basis
  • Understanding customer’s requirements and providing advice
  • Responding to all inbound calls- no cold calling
  • Providing the highest level of customer service
  • Responding to email queries

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Ability to build relationships with customers as well as colleagues
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure


    Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Customer Service Advisor - Various Locations

Various Locations: Lenton, Annesley, South Normanton, Nottingham City Centre and Burton-on-Trent

Salary: £7.83 - £8.00 per hour

Hours: Full time Monday-Friday

Duration:Temporary 

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Ad hoc duties as required

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Experience of customer service - be that in an office environment, retail or hospitality
  • Excellent communication and conversational skills
  • Computer Literate
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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