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Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £19,000 PER ANNUM |

Our client is seeking a highly dynamic individual with a strong passion for delivering exceptional customer service to join their team within the financial services industry!

You will be a natural people person with outstanding communication skills, able to pick new systems up with ease and provide a consultative, customer-centred approach in all tasks undertaken!

If you are enthusiastic, proactive and have a will and a want to learn and progress, this is a fantastic opportunity for you with outstanding potential!

Responsibilities:

  • Responding to all incoming customer enquiries quickly and efficiently
  • Processing applications with a high level of accuracy
  • Updating customer files, high attention to detail
  • Setting up direct debits
  • Updating customers in regards to progress with their file

Skills/Attributes/Experience:

  • Experience within a customer service position is ESSENTIAL - any industry considered
  • The ability to work as part of a team with excellent communication skills
  • A high level of attention to detail is ESSENTIAL
  • Proactive nature, willingness to learn and assist customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Property Manager - No experience Necessary! 9 month FTC

| PROPERTY MANAGER - 9 MONTH FTC |

| NOTTINGHAM CITY CENTRE |

| £18,000 PER ANNUM, PRO RATA |

NO EXPERIENCE IS NECESSARY! Full training will be provided.

Must have a passion for working with people and have excellent communication skills.

Our client is seeking to appoint a hands on, focused candidate who will be responsible in ensuring day to day operations happen smoothly and efficiently. You will have excellent verbal and written communication skills and be capable of liaising with a variety of clients, tenants and contractors. You will sit within a small, close knit team with a variety of responsibilities and play a pivotal role in the overall success of the office!

Responsibilities:

  • Preparing and checking external correspondence
  • Filing and systems management
  • Checking, proofing and verifying all external correspondence
  • Answering all incoming calls, taking messages, booking-in viewings, inspections and valuations
  • Processing all lettings applications received and be responsible for referencing prospective tenants
  • Deal with all maintenance calls and maintenance emails including following-up on completed works whilst keeping the landlords fully informed at all times
  • Liaising with landlords and tenants on a regular basis with regard to tenancy renewals, rent collection and general property related issues
  • Issuing relevant notices on behalf of landlords
  • Liaising with and management of contractors
  • Checking and authorising invoices for payment
  • Obtaining and reviewing third party quotes, method statement, risk assessments etc.
  • Approving, monitoring and checking third party works

Skills/Attributes/Experience:

  • Excellent communication, verbal and written skills
  • Good time-keeping and punctual attendance
  • A confident and positive manner
  • An ability to listen and learn
  • A willingness to follow instructions and complete set tasks

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD, ACCESS TO A VEHICLE IS ESSENTIAL |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding, family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Purchaser

| PURCHASER |

| BASFORD, NOTTINGHAM |

| £20,000 - £23,000 PER ANNUM |

| MONDAY - FRIDAY, 9.00AM - 5.30PM |

Our client is seeking to appoint a bright and honest individual who is eager to become an integral member of their Purchasing team! You willbe professional in dealing with internal customers and external supply chain partners. Thinking outside of the box will come naturally to you, as well as having a 'will-do' attitude and ruthless work ethic!

You will be organised and a team player who is always willing to go that extra mile to support colleagues and clients.

Responsibilities:

  • Develop strong relationships with suppliers
  • Ensure high value orders are ordered and shipped in accordance with security procedures
  • Working with the business and product managers to ensure appropriate stock levels are set and managed
  • Ensure appropriate supplier and customer pricing portals are kept up to date
  • Onboard new vendors and supplies as required
  • Work with product managers to manage product sourcing, pricing and lead time management for run rate and special-order items
  • Help develop new processes and tools to support the product operations teams through the growth of the business
  • Ensure purchase orders are placed in a timely manner and chasing deliveries
  • Ensure problems with orders and goods in queiries are managed and dealt with effectively

Skills/Attributes/Experience:

  • Two year’s experience of procurement in a business to business environment is ESSENTIAL
  • Excellent written and oral communication skills at all levels
  • Commercial acumen, ability to analyze data to make and justify decisions
  • Strong negotiation skills
  • A desire to provide insanely great customer service
  • Excellent work ethic, hard working, structured and organized with and a keen eye for detail
  • Ability to 'think outside the box’ to offer achievable solutions under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Team Leader - Outbound

| TEAM LEADER - OUTBOUND |

| NOTTINGHAM CITY CENTRE |

| £24,500 - £32,000 PER ANNUM, DEPENDING ON EXPERIENCE |

| 37.5 HOURS PER WEEK |

*BENEFITS*

  • A performance related bonus of up to £7,600 (paid quarterly)
  • 25 days annual leave plus the option to purchase an additional 5 days pro rata
  • Life Assurance (4 x salary)
  • Salary Finance: an online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan: essential health care access, including a 24/7 virtual doctor
  • Cycle To Work Scheme: bike & cycling equipment worth up to £1,000
  • Corporate Discount: up to 50% discount
  • Exclusive shopping discounts, cashback and travel services
  • Great company culture with fresh fruit deliveries and complimentary hot drinks

Our client is seeking an experienced sales team leader who is eager to progress their career! You will be responsible for ensuring the team not only provides world class customer service, but also embodies a culture of high performance, reward and recognition. You will have a strong focus on sales and embrace a fast paced office and thrive in target driven environments. You will demonstrate infectious energy and perseverance with an ability to remain calm and be persistent in the face of a challenge!

Responsibilities:

  • Leading a team of 15 Outbound Advisors
  • Drive and develop company values and behaviours within your team
  • Providing your team with the support they need to be successful and achieve their goals
  • On a day to day basis you will actively support your teams operationally
  • Ensure the team is provided with the most effective and compliant customer sales techniques
  • You will also drive the results of your team with effective team meetings and 1-1 support and coaching

Skills/Attributes/Experience:

  • Experience with leading a sales team is ESSENTIAL, any industry considered
  • A passionate coach and motivator
  • Has a track record of leadership success within customer service and sales environments
  • Actively lead from the front whilst empowering others to be high performers
  • Demonstrates a passion for sales through service with a strong customer centric approach
  • Customer focused with a passion for improving a customer's journey

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Where There's A Will, There's A Way!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £16,500 PER ANNUM + £200 - £300 PER MONTH OTE |

***CANDIDATES MUST BE AVAILABLE FOR AN OPEN EVENT 26TH NOVEMBER - 5.30PM - 7.00PM***

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all legal documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Do Your Career Justice!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

***CANDIDATES MUST BE AVAILABLE FOR AN OPEN EVENT 26TH NOVEMBER - 5.30PM - 7.00PM***

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all legal documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Passively Seeking Alternative Employment?

"IT'S A BEAUTIFUL THING WHEN A CAREER AND A PASSION COME TOGETHER"

| VARIOUS ADMINISTRATIVE BASED POSITIONS |

| £17,000 - £20,000 PER ANNUM |

| NOTTINGHAM AND SURROUNDING AREAS |

Do you describe yourself as a people person, someone who loves to connect with others with the ability to communicate in an engaging tone? Do you have administrative experience, are passionate about what you do and the impact your role has on the wider world, however has the time come for a change?

We specialise in administrative positions, and by registering with us and discussing your future plans we are able to assist you in making your next steps a reality by enabling us to consider you first hand for all new roles! We see vacancies in various locations surrounding Nottingham City Centre, many of which are easily accessible via public transport!

Hit 'apply' and see how we can help you!

Customer Service Advisor - Excellent Progression Opportunity!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £15,500 - £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

* Open Evening - 10th October 2019 at 5.30pm *

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Immediate Starts!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

  • 33 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and FREE fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

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