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Customer Care Coordinator

| CUSTOMER CARE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

*MUST BE AVAILABLE 20/10/20 FOR FIRST STAGE ZOOM INTERVIEW*

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Team Leader - Customer Service

| TEAM LEADER - CUSTOMER SERVICE |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £22,000 PER ANNUM |

Our client is seeking an experienced Team Leader who will be responsible for the delivery of business target's and KPI's by motivating, monitoring and managing team members. You will be responsible for coaching and training in a high challenge, highly supportive environment. You will lead by example and have a passion for delivering excellent service to clients and colleagues.

If you have experience leading a team, we would like to hear from you!

Key Responsibilities:

  • Delivering outstanding customer service at all times
  • Working with the rest of the business to deliver its core purpose and cultural values
  • Achieving business budgets & KPI’s
  • Team recruitment
  • Building effective relationships with our Partner Practices across the network
  • Monitor and manage daily/weekly performance working closely with the Team Leaders
  • Motivate the team members throughout the working day
  • Mentor, Coaching and training Team Leaders and Customer Experience Executives
  • Prepare and deliver team meetings
  • Conducting monthly reviews with the Team Leaders and agree department goals
  • Ensuring KPI’s are achieved and working closely with individuals where this is not being met
  • Ensuring our business standards are being achieved

Skills/Experience/Attributes:

  • Experience in a Team Leader position is ESSENTIAL
  • Excellent attention to detail
  • Excellent Organisation
  • Good use of Microsoft word and Excel
  • Commitment/Dedication

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

| CUSTOMER SERVICE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

 

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

 

WANT YOUR WEEKENDS FREE?! WANT TO WORK LESS UNSOCIAL-ABLE HOURS?! WELL LOOK NO FURTHER!

| CUSTOMER SERVICE ADVISOR/ADMINISTRATORS |

| NO PREVIOUS CUSTOMER SERVICE EXPERIENCE REQUIRED! |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE START|

| TEMPORARY ROLE WITH THE POTENTIAL TO GO PERMANENT |

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • Heanor - 12 miles
  • From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Receiving inbound calls
  • Processing Customer Orders
  • Related administrative duties

Key Skills:

  • Communication skills
  • Listening skills
  • High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Christmas/January Temporary Office Cover!

We have clients in the Nottingham/Derby area who will require temporary cover over the Christmas and January period.

If you are looking for temporary work on an ad-hoc basis and will be available over the coming months, we'd love to hear from you!

We are seeking exceptional immediately available candidates who have a passion to succeed and will bring a high level of enthusiasm to the business.

Ideally you will have experience in any of the following areas:

  • Admin, PA and Secretarial
  • Customer Service
  • Sales
  • Accountancy
  • HR
  • Marketing, Digital, Creative

All you have to do is apply to this advert, and we will contact you to arrange the next steps!

Temporary Receptionists wanted!

We have several clients within the Derby area that require temporary cover for a Receptionist role.

We are seeking immediately available candidates with previous reception experience who are looking to consider either ad hoc days or long term temporary assignments.

Pay rate: £8.72

Location: Derby and surrounding Areas

Responsibilities:

  • Managing working time efficiently and effectively, to meet all operational and business needs
  • Front of house duties - welcoming visitors
  • Answering incoming calls
  • Aid with the office administration

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Flexibility is ESSENTIAL
  • Be punctual, reliable and trustworthy
  • Strong administration and people-management skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

MUST BE IMMEDIATELY AVAILABLE

| CUSTOMER SERVICE ADVISOR! |

| NOTTINGHAM CITY CENTRE |

| TEMPORARY ONGOING | 

| £8.72 PER HOUR! |

| 6 DAY ROTA SHIFT - MUST BE AVAILABLE TO WORK PERMANENT SATURDAYS |

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • High volume of calls, dealing with a plethora of companie's and their customers
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Immediately Available Temporary Workers, We Want You!

We are seeking immediately available candidates who are interested in temporary positions.

We deal with various businesses within the Nottinghamshire/Derbyshire area who seek our assistance with support in temporary positions.

We specialise in the following areas:

  • Legal
  • Marketing, Digital & Creative
  • Accountancy / Finance
  • Admin & Secretarial
  • Customer Service
  • Estate Agency & Property
  • FMCG
  • HR
  • Sales / Account Management
  • Call Centre

If you are seeking a new challenge, we'd love to hear from you!

We have a thorough registration process where we learn about you, your skills and how we can help you.

Click 'apply', submit your CV and we will be in contact to arrange the next steps in assisting with your job search!

Outbound Caller

| OUTBOUND CALLER |

| £20,000 PER ANNUM + COMMISSION |

| NOTTINGHAM |

| FULL TIME, PERMANENT |

* PREVIOUS EXPERIENCE IN B2C SALES IS ESSENTIAL *

Our client, an established healthcare company, are seeking an outbound called who has a passion to exceed expectations and achieve results. You will have previous experience in B2C sales and will be able to clearly demonstrate this on your CV. You will be responsible for building successful relationships and be hungry for that next big win. This position is ideal for someone who values commitment and has the self motivation to succeed.

Responsibilities:

  • Outbound health care sales in a B2C environment
  • Management and development of the business relationship between the company and all new customers
  • Provide a high level of customer care
  • General appointment/ enquiry handling

Skills/Attributes/Experience:

  • At least 2 years previous B2C sales experience is ESSENTIAL
  • A consultative approach
  • Excellent relationship building skills - ability to build rapport over the phone
  • Experience working in a proactive position
  • Strong administration and organisation skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Want You!

Do you have a successful track record in customer service?

Is providing excellent customer service your passion?

We are seeking customer service professionals within the Nottinghamshire/Derbyshire area, who are dedicated to providing a top class customer service experience to clients and customers alike.

We deal with a variety of clients who are actively seeking professionals within customer service and if that's you, let us know.

Whether you are immediately available or employed and looking for a new challenge, we'd love to help you.

We have a thorough registration process where we learn about your experience, what you're looking for and how we can help you with your job search.

Click 'Apply' to submit your CV and we'll be in touch to arrange the next steps.

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