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Client Support Assistant (Legal)

Our client is seeking to appoint a proactive and engaging individual to provide high levels of support to various Partners. You will take ownership of administration, client management and the day to day operations of the team! You will put the client at the forefront of everything you do and ensure that expectations are not just met, but exceeded!

Location: Nottingham City Centre

Salary: £25,000 - £29,000 per annum, dependant on experience

Responsibilities:

  • Collation, co-ordination and maintenance of client data
  • Production of reports to assess service levels/KPIs and delivery against these measures
  • Responsibility for documenting client specific protocols and processes
  • Client point of contact in the event the client partner is unavailable, dealing with queries whereable and acting on initiative to provide exceptional client service
  • Completion of complex billing
  • Ensuring client portals are updated
  • Diary, email and travel management - gatekeeper to allocated diaries, arranging meetings, organising appointments to reflect changing availability, making quick decisions on behalf of others, ensuring diaries are up todate and accurate and anticipating requirements
  • Assisting in the organisation of events, seminars and conferences
  • Expenses - proactively managing others expenses, ensuring all claims comply with the firm’s
    expenses policy
  • Reviewing and updating timesheets
  • Assisting in the tender process
  • Production and review of confidential correspondence/documentation
  • Occasional travel to other offices may be required

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL
  • Ability to analyse and interpret complex data is ESSENTIAL
  • Excellent knowledge of Word, Excel, Powerpoint and Outlook
  • An aptitude for producing documents and client communications of the highest standard
  • Excellent at forward planning and anticipating change
  • Flexible and dynamic
  • Exceptional attention to detail, ensuring accuracy in all client communications and deliverables
  • An effective communicator with the ability to establish and build client relationships
  • Conscientious, taking personal responsibility for own work and accountability for delivery and quality

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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