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Had enough of Hospitality?

We are seeking candidates from a Hospitality background for several permanent roles starting in both September and October 2021!

If you have fantastic people skills, are confident and outgoing and enjoy customer interaction, keep reading.....

  • Fantastic career progression 
  • Nottingham AND home based
  • Excellent basic salary + bonus
  • No more 10.00pm finishes
  • Work/life balance
  • Excellent perks and benefits! 

Hit APPLY now to find out more! 

Immediately Available? We Have The Ideal PERMANENT Role For You!

| SALES ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,500 PER ANNUM - RISES TO £20,500 AFTER 6 MONTHS + BENEFITS! |

| £5400 OTE PER YEAR |

Are you seeking your next step within sales? Are you looking to join a large, highly successful company who are focused on your growth and progression? If you have the passion, we have the position!

Responsibilities:

  • Making outbound calls to existing customers to promote the various services on offer
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a sales/consultative sales-based role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Advisor - Outbound

| SALES ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,500 PER ANNUM - RISES TO £20,500 AFTER 6 MONTHS + BENEFITS! |

| £5400 OTE PER YEAR |

Are you seeking your next step within sales? Are you looking to join a large, highly successful company who are focused on your growth and progression? If you have the passion, we have the position!

Responsibilities:

  • Making outbound calls to existing customers to promote the various services on offer
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a sales/consultative sales-based role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Executive

| SALES ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,500 PER ANNUM - RISES TO £20,500 AFTER 6 MONTHS + BENEFITS! |

| £5400 OTE PER YEAR |

Are you seeking your next step within sales? Are you looking to join a large, highly successful company who are focused on your growth and progression? If you have the passion, we have the position!

Responsibilities:

  • Making outbound calls to existing customers to promote the various services on offer
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a sales/consultative sales-based role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Success Associate

Customer Success Associate

Nottingham City Centre

Monday - Friday 9.00am - 5.30pm

Salary Circa £24,000 - £26,000 Per Annum D.O.E

Our client is seeking an experience customer support associate who can provide market-leading customer service, pro-actively providing solutions to the customer base and anticipating any issues prior to them arising. You will be focused on improving customer satisfaction and retention whilst identifying opportunities to offer products to support customers in achieving their objections. This position is perfect for a forward thinking candidate with a sense of business acumen.

Responsibilities:

  • Responding to all incoming customer contacts within agreed service levels, across multiple brands
  • Taking ownership and being accountable for the resolution of the queries of customers that you interact with
  • Continually striving for first contact resolution and looking for ways to drive down failure/waste demand
  • Understanding the customers’ needs and offering appropriate solutions
  • Demonstrating the products to their customers to realise the value of those products
  • Working to a set of KPIs and SLAs
  • Working to a set of service procedures, policies and standards
  • Escalating all complaints appropriately
  • Processing leads and opportunities, where identified, to the Sales Teams
  • Identifying opportunities to reduce customer churn and escalating these appropriately
  • Interacting with other areas of the business to offer the best solution possible to resolve the customer’s query

Skills/Attributes/Experience:

  • 5 GCSE’s C grade or above including English, Maths and IT or equivalent
  • Strong experience in either a customer services, sales, or success role
  • Ability to introduce new products in a call
  • Be of high aptitude, keen on detail and proactive
  • Good telephone manner
  • Good people skills with the ability to build up relationships both internally and externally
  • Strong organisational and planning skills
  • Excellent oral and written communication skills
  • Excellent questioning and listening skills
  • Team player and the ability to work effectively under pressure
  • Good knowledge of information technology especially Microsoft Office

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Work from Office & Home

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers with the aim of delivering the highest levels of customer service!

Location: NG8 - OFFICE BASED FOR 3 WEEKS TRAINING THEN HOME BASED 

Salary: £19,000 - £20,000 per annum

Hours: 37.5 hours per week

Responsibilities:

• Manage end to end customer service experience

• Check and record customer interaction with the tools provided

• Collation of monthly reporting statistics

• Effective use of company IT tools

• Taking ownership of operational customer issues through to resolution

• Accurate collation of monthly billing for customers

• Work in a commercially efficient manner (timely returns, most economic courier etc)

• Clear understanding of contractual obligations for each customer

• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages

• Good knowledge of office systems

• Proven customer services experience

• Excellent telephone manner and interpersonal skills

• Excellent oral and written communications skills

• Good organisation/planning skills and the ability to prioritise and organise your own workload

• Ability to apply initiative to resolve problems

• Self motivated, positive and a proactive attitude

• Accuracy and attention to detail.

Temporary Customer Service Advisor

**MUST BE IMMEDIATELY AVAILABLE TO START IMMEDIATELY**

 

| CUSTOMER SERVICE ADVISOR! |

| NOTTINGHAM CITY CENTRE |

| TEMPORARY ONGOING |

| £8.91 PER HOUR! |

| 6 DAY ROTA SHIFT - MUST BE AVAILABLE TO WORK PERMANENT SATURDAYS/SUNDAYS |

| HOURS FROM 8.30AM - 5.00PM |

 

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business!

You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

 

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

 

Key Responsibilities:

  • High volume of calls inbound & outbound
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy
  • Dealing with general enquires

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

 

Only successful candidates will be contacted.

Customer Service Advisor

Customer Service Advisor

NG1, Nottingham

Permanent

Full Time, 8.30am - 6.00pm

£8.91 Per Hour

Our client is currently recruiting for an exciting opportunity for the right candidate to join their dedicated Customer Service team based within their head office!

As well as excellent attention to detail, you will need a friendly helpful attitude and confident telephone manner as you will play a vital role in communicating with their customers and the Service Department.

Key Responsibilities:

  • Responsible for First Time Resolution problem solving
  • Maintaining accurate records and creating accurate documents
  • Report possible quality issues and ensuring a high quality of work is maintained
  • Communicating with our customers and our Service Department
  • Creating documents and general admin tasks

Skills/Experience:

  • Previous experience working within a contact centre is HIGHLY DESIRABLE
  • Experience creating both Microsoft Excel and Word documents.

  • Accurate & conscientious
  • Helpful & Friendly
  • Knowledge and abilities using Microsoft Excel

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Want You!

Do you have a successful track record in customer service?

Is providing excellent customer service your passion?

  • Customer Service/Call Centre based roles
  • Salaries ranging from £18,000 - £20,000 P/A
  • Nottingham / Derbyshire and surrounding areas

We are seeking customer service professionals within the Nottinghamshire/Derbyshire area, who are dedicated to providing a top class customer service experience to clients and customers alike.

We deal with a variety of clients who are actively seeking professionals within customer service and if that's you, let us know.

Whether you are immediately available or employed and looking for a new challenge, we'd love to help you.

We have a thorough registration process where we learn about your experience, what you're looking for and how we can help you with your job search.

Click 'Apply' to submit your CV and we'll be in touch to arrange the next steps.

Immediately Available Temporary Workers, We Want You!

We are seeking immediately available candidates who are interested in temporary positions.

We deal with various businesses within the Nottinghamshire/Derbyshire area who seek our assistance with support in temporary positions.

We specialise in the following areas:

  • Legal
  • Marketing, Digital & Creative
  • Accountancy / Finance
  • Admin & Secretarial
  • Customer Service
  • Estate Agency & Property
  • FMCG
  • HR
  • Sales / Account Management
  • Call Centre

If you are seeking a new challenge, we'd love to hear from you!

We have a thorough registration process where we learn about you, your skills and how we can help you.

Click 'apply', submit your CV and we will be in contact to arrange the next steps in assisting with your job search!

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