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Sales Support Administrator (Property)

Our client is seeking to appoint a motivated, efficient and energetic individual to become an integral part of their sales team in their busy Estate Agency! You will be an excellent communicator, with a meticulous approach and self-discipline.

Being the first point of contact for many, you will be the face of the business and ensure each and every customer walks away having received an outstanding, first class service!

Location: Mapperley, Nottingham

Salary: £18,000 per annum

Hours: 42.5 hours per week, Mon - Fri 9.00am - 6.00pm (30 minute lunch) including alternate Saturdays 9.00am - 4.00pm

Responsibilities:

  • Answering the telephone, greeting visitors to the branch and dealing with day-to-day enquiries into the office
  • Taking messages for other staff members and dealing with general queries
  • Booking market appraisals on potential new properties
  • Taking all relevant information about the property from prospective vendors, including selling the services of the business to them
  • Arrange viewing appointments on properties for sale
  • Chase up potential leads
  • Registering the requirements of interested applicants who are looking for a property and matching their requirements to the available stock to try and pro-actively market the properties for sale
  • Other varied daily activities

Skills/Attributes/Experience:

  • Experience in an Administrative role is ESSENTIAL
  • Excellent telephone manner
  • Organised, with meticulous attention to detail
  • The role offers the opportunity to acquire more responsibility within the office once the candidate is established within the role
  • Outstanding attitude, with a 'willdo' approach
  • Property based experience would be advantageous but is not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

Our client is seeking a dynamic and tenacious individual to become an integral part of their team! You will be a listener and a thinker, not afraid to get your hands dirty at times and get stuck in! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Location: Castle Donington, Derbyshire

Salary: £18,000 per annum

Responsibilities:

  • To process orders received by phone, fax and email with a high level of accuracy
  • To respond quickly and efficiently to all in-coming sales enquiries
  • To prepare pricing & quotations when required and follow up all enquiries 
  • To ensure that all customer record files are updated with relevant information
  • To keep up to date with new product developments, increase product technical knowledge
  • Carry out general office duties including assisting in the warehouse when required!

Skills/Attributes/Experience:

  • Experience within a similar role is essential
  • The ability to work as part of a team and have excellent communication skills
  • A professional and courteous approach to customers and colleagues who will be treated with integrity, professionally, efficiently and with courtesy at all times
  • A high level of attention to detail is essential at all times to ensure the highest standard of customer satisfaction

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday 
  • Free fruit 
  • Award evenings
  • Discount cards 
  • On site canteen
  • Coaching/1-2-1's

 

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator (International Client Base)

Our client, a market leader, is seeking to appoint a Key Account Advisor due to have a significant and growing, international presence! You will be the first point of contact for customers placing new orders, order updates, enquiries and complaints. It is a busy and demanding role where you are required to build fantastic working relationships with your internal customers (the Sales Managers) and your customers!

Location: Sherwood Business Park, Annesley

Salary: £19,000 - £22,000 per annum

Responsibilities:

  • Inputting new orders from customers, handling any queries or questions by phone or email
  • Working the order book for allocated customers, resolving any issues on orders that might prevent them processing through to distribution and updating customers on their deliveries
  • Working closely with the Sales and Sales Support teams to champion the customer's needs
  • Processing and managing any complaints and/or returns to minimise the cost to the business
  • Project management of large orders or schemes, coordinating across the business to ensure everyone is customer focused
  • To identify and act upon improvements within the business.

Skills/Attributes/Experience:

  • Experience in an account management/customer service role with international experience is essential!
  • Experience of international trade and export procedures
  • Excellent verbal and written communication skills
  • Highly computer literate and proficient in the use of MS Office (Excel, Word, PowerPoint and Outlook)

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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