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Part Time Receptionist

Our client is seeking to appoint a friendly, outgoing and organised front of house receptionist to be first point of contact with both customers and visitors alike! The role will also involve a wide range of administration tasks and will report to the facilities manager.

  • Hours: 25 hours per week, over 5 days - 8.30am - 1.30pm 
  • Salary: £18,000 FTE therefore £13,800 per annum 
  • Location: Lenton
  • Permanent  

 

DUTIES & RESPONSIBILITIES:

  • Greeting customers and visitors and ensuring that all visitors sign in and out of the building correctly
  • Answering telephone calls via the company switchboard
  • Sorting incoming and outgoing mail and small deliveries
  • Ensure staff and company car registers are up to date
  • Manage the room booking system and ensure that rooms are in order in conjunction with facilities team
  • Arranging taxi’s for visitors and checking monthly taxi invoices
  • Booking in customer repairs
  • Organizing customer collections and taking payments
  • Arrange contractor call outs for facilities maintenance and producing purchase orders
  • Ensure that internal issues with subcontractors are addressed and communicated effectively
  • Ordering stationary and managing stocks by stock rotation

 

SKILLS AND QUALITIES:

  • Two year’s experience in a front of house or customer service role in a business to business environment is essential 
  • Excellent interpersonal skills with the ability to keep calm in a pressurised environment
  • Professional, friendly and enthusiastic attitude with a desire to provide great customer service
  • Strong written and oral communication skills
  • Keen eye for detail to identify security or health and safety issues
  • Proficient IT skills with the ability to learn new systems quickly

 

Customer Service Administrator

Do you have experience in customer service? Have you recently worked in a busy office environment? Would you like to work for a well established company Derby?

I am working on behalf of an established client in the DE65 area of Derby who are on the lookout for a Customer Service Administrator to start immediately. The client delivers clinical services across primary, secondary and homecare settings across the UK.

The client require someone to start ASAP, so we would be keen on speaking with candidates who are available immediatly to start from early next week (w/c 13/12)

Summary:

  • Location: Willington, Derby
  • £10.00 per hour
  • Shifts (8:30-5:30 mon - fri)
  • Full time 37.5 hours per week
  • Free parking on site
  • Temporary ongoing

Responsibilities:

  • Take incoming calls and re scheduling appointments
  • Dealing with any healthcare enquires
  • Booking home visits with healthcare patients
  • Updating internal database
  • Sending out confirmation
  • Making outbound calls to gather any relevant information

Skills/Attributes/Experience:

  • Outstanding communication and interpersonal abilities
  • Excellent organisational skills
  • Good attention to detail
  • Excellent knowledge of MS Office

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Only successful candidates will be contacted.

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