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Customer Service Advisor - 5 Positions Available

| CUSTOMER SERVICE ADVISOR |

| SHERWOOD BUSINESS PARK, ANNESLEY |

| £9.00 PER HOUR |

 

Our client is looking for 6 Customer Service advisors with customer service experience and a good telephone manner.

 

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: Temporary Ongoing (POTENTIAL TO GO ONTO PERMANENT CONTRACT)

Start: Monday 7th January OR Monday 14th January

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. 
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Area Administrator

 Job Title: Area Administrator

Location: Blenheim Industrial Estate, Bulwell

Hours: Monday - Friday, 8.30am – 5pm

Salary: £8.21 per hour

Start: ASAP

Duration: temp to perm

Responsible for:

 

·         Completing the test and inspection reports for your area

·         Inputting the repair data and orders into the system

·         Collating information relating to the building size and spec

·         Assisting with and preparing the test and inspection quotes

·         Ensuring that quality, accurate data is inputted into the system

·         Assist the internal sales employee, within your assigned area (or the area you are instructed to cover) with general admin support and tasks

·         Liaise and work with relevant parties to ensure all work activity is organised and carried out accordingly

·         Assists in the production of reports for management or clients as required

·         Promotes and communicates standards/information to colleagues and  team members

·         Takes responsibility for your own health and safety and adhere to all the company health and safety procedures and policies


Person specification:

  • Sees problems as challenges
  • Able to prioritise in challenging situations
  • Able to work to deadlines and multitask
  • Willingness to help out, assist other team members
  • Provide support to team members and clients as required
  • Support in the compilation of area statistical and weekly/monthly reporting according to client needs
  • Ensures that image and standards are maintained

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Support Administrator

'Interdependent people combine their own efforts, with the efforts of others, to achieve their greatest success'

| SALES SUPPORT ADMINISTRATOR |

| MANSFIELD |

| £18,000 PER ANNUM |

Our client, an expanding family owned business, are seeking to appoint a confident individual with outstanding communication skills to not only drive the business forward, but coordinate the incoming jobs and take complete ownership of projects through to completion!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Hours: Monday - Friday, 8am-4pm with a 30 minute lunch break

Responsibilities:

  • Managing incoming/sold jobs from start to end and ensuring that high standards of customer service are met and customer relationships are built & maintained
  • Take incoming calls from customers and general customer liaison/queries
  • Contractor contact/communication/support
  • Sourcing new clients/contractors to further grow/develop the business
  • Support scheduling/booking/cancellations
  • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within an administrative/ customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

WE DON'T DRESS IT UP ... BUT YOU WILL!

| SALES ADMINISTRATOR |

| BILBOROUGH |

| £19,000 - £20,000 PER ANNUM |

Our client, a leading outdoor clothing supplier, are seeking to appoint an organised, motivated individual with an excellent presence and infectious personality to liaise with new and existing customers in regards to the products on offer. You will be on the 'front line' of the business, with a level of tenacity that ensures a proactive manner achieves a positive result!

Hours: 40 Hours per week, Monday to Friday between 8:30am - 5.00pm

Responsibilities:

  • First point of contact for inbound calls/enquiries
  • Handling customer enquiries and follow-up customer satisfaction calls
  • Producing quotations for customers, following these up in a timely manner
  • Tracking deliveries and processing product orders
  • Process orders via website, email or phone
  • Utilise customer service skills to resolve issues as they arise
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Follow up on sales enquires

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL
  • Excellent communication skills
  • Customer service orientation and polite telephone manner
  • Strong work ethic and ability to prioritise own workload
  • Excellent organisational and multitasking skills to ability to manage a number of projects at the same time
  • A team player with high level of dedication
  • Computer literacy
  • Well versed in IT skills and CRM systems
  • Must be detail oriented

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Administrator - 7 Month FTC

| NEW BUSINESS ADMINISTRATOR - 7 MONTH FTC |

| £19,000 PER ANNUM |

| HUCKNALL |

Our client are seeking to appoint a highly proactive, tenacious individual to take responsibility of ensuring that new client's needs are met. You will be a great listener, with the ability to present ideas and ensure a sound understanding of customer requirements. You will possess the ability to retain product information, with a genuine passion for providing outstanding customer service alongside excellent social skills!

Responsibilities:

  • Proactively contact new customers to confirm their full requirements, ensuring they are aware of the full range of products available
  • Take a consultative approach to the customer, working closely with them to finalise their order
  • Provide extensive and relevant product information and arrange for samples to be sent out to the customer
  • Use an internal system to generate and send out a quote, chasing the customer for approval
  • Process orders accurately onto the system, liaising with the client right up to delivery
  • Provide details to buying department on likely stock requirements moving forward
  • Accurately record information on the CRM system

Skills/Attributes/Experience:

  • Experience in a customer focused/ administrative position is essential
  • Excellent social skills with the ability to concrete out a realistic idea as to what customers can expect is ESSENTIAL
  • Strong communication/listening/conversational skills
  • Ability to present options, talk about ideas and assist customers
  • Proactive nature, ensuring things are followed up efficiently
  • IT literacy, with the ability to learn new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Sales Administrator

| SALES ADMINISTRATOR |

| MANSFIELD |

| £18,000 - £20,000 PER ANNUM |

Our client are seeking a dynamic, proactive and tenacious individual with experience in Sales Administration to become an integral member of their internal sales team!

You will undertake a consultative approach to customers, able to take instruction and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Personality is paramount - the ability to fit well in a team environment and thrive!
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Administrator (SAP)

| TECHNICAL ADMINISTRATOR (SAP) |

| COLWICK |

| £19,120 PER ANNUM |

Our client are seeking to appoint a proactive & logical Administrator with an understanding of technical products to become an integral member of their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with customer queries, delivering top class customer service & helping to steer a fast moving ship!

Key responsbilities:

  • Managing the sales portal linked to China where the company factory is based
  • Exporting information through spreadsheets
  • Managing the order inbox, processing orders efficiently
  • Taking calls from dealers/general enquiries
  • Communicating prices/deliveries/products etc
  • Order tracking and customer liaison
  • Follow first hand resolution at all times following queries through to their final conclusion
  • Problem solving/decision making with confidence

Skills/Attributes/Experience:

  • Previous experience in an Administrative/ Customer focused role is ESSENTIAL
  • Logical approach with a technical understanding
  • Knowledge and experience of SAP is ESSENTIAL
  • Experience using excel/spreadsheet = V & H look ups
  • Good telephone manner & listening skills
  • Excellent written communication
  • The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

HR Administrator

| HR ADMINISTRATOR |

| LONG EATON |

| £18,000 PER ANNUM |

| 4% PENSION CONTRIBUTION, BUPA CASH PLAN, 23 DAYS ANNUAL LEAVE |

Our client are seeking to appoint a proactive, intuitive and resilient individual to become an integral member of their small HR team! You will have the strength of character and tact to approach challenging conversations and situations appropriately and with confidence!

Responsibilities:

  • Process all new starters and leavers plus changes to existing staff details, maintaining personal files
  • Update maternity, paternity and sickness leave
  • Maintenance of starters/ leavers
  • Log all Disciplinary and performance management activities
  • Log all Absence, including Sickness and produce reports
  • Log Management training and compile monthly reports
  • To manage the collation/updating of employee holidays
  • Audit new starter and induction packs to ensure all documents are returned and accounted for
  • Managing annual Assessment Recruitment days for all depots
  • Maintain Recruitment portals in line with current vacancies
  • Action reference requests for new employees through to completion
  • File all HR documentation in employee files

Skills/Attributes/Experience:

  • Experience within a HR Admin role is ESSENTIAL
  • Must be content with an Administrator level position for the forseeable future
  • High Level of confidentiality and accuracy
  • Good Interpersonal skills
  • Good communication skills both written and verbal
  • Ability to work to tight deadlines
  • Team orientated

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrators - We Want You!

We specialise in Sales Administration and Order Processing positions and want to hear from candidates with this experience! If you're a confident Sales Administrator seeking your next challenge, we would love to hear from you!

Locations throughout Nottinghamshire with salaries ranging form £18,000 - £23,000 per annum!

Get in touch today if you have experience in:

  • Sales Administration
  • Order Processing
  • Quotations
  • General Administration
  • Sales Support

* Registration appointments now available, ensuring you get first refusal on all new vacancies! *

Hit 'apply' and see how we can help you today!

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