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Technical Administrator (SAP)

| TECHNICAL ADMINISTRATOR (SAP) |

| COLWICK |

| £19,120 PER ANNUM |

Our client are seeking to appoint a proactive & logical Administrator with an understanding of technical products to become an integral member of their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with customer queries, delivering top class customer service & helping to steer a fast moving ship!

Key responsbilities:

  • Managing the sales portal linked to China where the company factory is based
  • Exporting information through spreadsheets
  • Managing the order inbox, processing orders efficiently
  • Taking calls from dealers/general enquiries
  • Communicating prices/deliveries/products etc
  • Order tracking and customer liaison
  • Follow first hand resolution at all times following queries through to their final conclusion
  • Problem solving/decision making with confidence

Skills/Attributes/Experience:

  • Previous experience in an Administrative/ Customer focused role is ESSENTIAL
  • Logical approach with a technical understanding
  • Knowledge and experience of SAP is ESSENTIAL
  • Experience using excel/spreadsheet = V & H look ups
  • Good telephone manner & listening skills
  • Excellent written communication
  • The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Internal Sales Administrator (Technical)

  • Up To £3000 Performance Related Annual Bonus

erudite

adjective

  1. having or showing great knowledge or learning.

| INTERNAL SALES ADMINISTRATOR |

| £25,000 PER ANNUM + UP TO £3000 PERFORMANCE RELATED ANNUAL BONUS |

| NETHERFIELD |

Our client are seeking to appoint a highly professional, technically minded individual who will uphold company values, take ownership of their role and demonstrate commitment to both professional and personal development. You will undertake a consultative approach with customers and will have the confidence to offer advice, suggest alternative options and resolve issues effectively.

Responsibilities:

  • Efficient response to all leads generated & updating the CRM system appropriately
  • Undertake a consultative approach with customers, understanding their needs and wants. This will include offering product details, making alternative suggestions and even making the decision not to support the customer on occasion
  • Ongoing reporting on lead progress and sale forecasts
  • Take ownership of ensuring all administrative information is in-putted into Salesforce- experience with this is not essential
  • Ongoing liaison with engineers, often having conversations regarding mechanical and technical products
  • Processing all customer orders accurately and efficiently
  • Assist with all budgeting/pricing/quotation requests
  • Support the internal sales team in chasing outstanding quotations

Skills/Attributes/Experience:

  • Experience in a sales administration role within an industrial/technical sector is ESSENTIAL
  • Able to demonstrate an excellent level of customer service and care
  • Ability to consult with customers and advise on their requests, even if this means not pursuing the lead
  • An aptitude, capability, educational background to understand technical products. Your mind is going to be maths, science, engineering orientated!
  • Must be will to undertake extensive training and be prepared to proactively enhance your knowledge & learning independently outside of working hours
  • A target driven, sales focused individual with a strong desire to succeed and establish a career in industrial technical sales!
  • Confident and effective communication with colleagues and clients is essential
  • Educated to A Level or Degree standard, preferably in Maths or Science based subjects

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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