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Sales Administrator

Our client, a family run business, is seeking a Technical Sales Administrator due to continued development and expansion. You will sit within the Estimating Department and have fantastic interpersonal skills as well as the ability to understand floor plans, or have a technical mind. 

 

Location: Nottingham 

Full time, permanent 

£18,500 - £20,500 per annum 

Mon - Fri, 8.00am - 4.30pm

 

Responsibilities:

  • Liaison with clients, by telephone, email, and online meetings
  • Preparing bespoke estimates and quotations
  • Processing client orders and liaising with planning team
  • General administration – Inputting information into CRM databases

 

Skills & Experience:

  • Experience in a similar role desirable, but not compulsory as training can be provided
  • Be educated to A-Level standard or similar
  • Have outstanding communication skills
  • Have a technical mind
  • Have a keen eye for detail and accuracy
  • Be pragmatic, proactive and positive
  • Be organised, flexible and self motivated
  • Ability to identify and drive forward continuous improvement
  • IT Literate, MS packages and CRM database experience
  • Ideally a candidate will have a keen interest, in the following areas - Construction & Building Layouts or Mechanical & Electrical Engineering

 

Benefits:

  • Friendly, sociable and supportive work environment
  • Competitive salaries as career progression is made
  • Reviewed at 6 months and then annually
  • Auto Enrolment Pension Scheme - where applicable
  • 20 days annual leave (increasing to 27 days based on length of service) - plus bank holidays

Technical Support Administrator

Technical Support Administrator

Full Time, Permanent

Derby City Centre, Hybrid Working 2/3 days a week from home

Salary Circa £20,000 - £26,000 Per Annum D.O.E

Monday - Friday 9.00am - 5.00pm

**MUST HAVE ACCESS TO FULL UK DRIVING LICENCE AND CAR**

Our client is a growing company with plans to expand their business and small team. This role is ideal for someone with previous technology support and customer service experience. This is a high performance role and the ideal candidate is someone who is a proven problem solver and can use their initiave. You will be a self starter, someone who can hit the ground running and help the business grow.

Responsibilities:

  • Answer customer calls for first line phone/email/video support
  • Managing support tickets, finding a resolution and making the customer happy
  • Working with engineering team to fix on-site issues
  • Warranty liaison between customer and vendor
  • Remotely monitor and update customer’s systems
  • Work with engineering team to create technical schematics/diagrams pre install
  • Coordination of equipment and resources on-site, pre and post install customer liaison

Experience:

  • Someone that is a proven problem solver, with good initiative
  • Determined and tenaciousr
  • Good with customers - will not stop until the customer is happy
  • Passionate about technology and eager to learn
  • Attention to detail
  • Capable of managing yourself, a good team player and happy to work in a small business, sometimes with a remotely based team

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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