Get new jobs for this search by email

Inbound Customer Service Advisor - Numerous Positions Available!

|INBOUND CUSTOMER SERVICE ADVISOR|

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + MONTHLY BONUSES, RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, INCLUDING 2 WEEKENDS PER MONTH |

| START DATE: 24TH JUNE 2019|

Are you immediately available and have experience within customer service? Are you ready to take the next step in your career and join a large company who is focused on your growth and progression?

If this sounds like the perfect position for you, then we'd love to hear from you!

If you have the passion, we have the position!

Responsibilities:

  • Inbound call handling, assisting customers to resolve technical issues
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards
  • Ensure complaints are minimised and well-handled
  • Implementing feedback from Team Leaders relating to call conduct, quality and compliance adherence as well as other performance areas

Skills/Experience/Attributes:

  • Previous experience in a customer service facing role is ESSENTIAL
  • Communication skills - Effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress
  • Ability to solve or spot problems and escalate the issues if you are unable to solve it
  • Ability to be self-sufficient, using the available tools to help build knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Opportunity - Customer Service - Immediate Start!

Are you a fresh Graduate seeking an opening into the world of customer service? If so, keep reading!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking hungry Graduates to join their driven, customer focused team! NO experience is necessary. If you have the passion...we have the position!

If you are outgoing and motivated to achieve, we want to hear from you!

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Salary increase at 6 and 12 months
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Starting salary: £16,100 per annum, with increases at 6 AND 12 months! OTE averages £1400 - £1500 per month

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday (8am - 1.00pm)

Location: Lenton Lane Industrial Estate - accessible via public transport!

Responsibilities:

  • Provide outbound customer service, giving accurate product/ service information to encourage customers to book through an Audi garage
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Personality is paramount!
  • Tenacious nature - target driven!
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| ILKESTON, ACCESSIBLE BY PUBLIC TRANSPORT |

| £18,720 PER ANNUM |

| MON - FRI, HOURS BETWEEN 8AM AND 5:30PM)

Our client is seeking to appoint team-orientated individual with first-class communication and customer service skills! You will join their extremely collaborative and close team where you will liaise with colleagues and customers to provide effective and quality customer service!

 

Responsibilities:

  • Receive a large volume of incoming calls from customers, dealing with a range of enquiries efficiently (95% of the role)
  • Placing bookings from customers, raising new contracts on the system where necessary
  • Liaising with internal account managers to secure pricing and quotes
  • Maintain ongoing communication with colleagues and customers in order to see a booking through to completion
  • Maintaining spreadsheets and databases on a daily basis in order to report to Senior Directors when required
  • Supporting colleagues with daily, basic administration

 

Skills/Experience/Attributes:

  • Previous experience in Customer Service is ESSENTIAL
  • MUST be a team player!
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator (UK & International Client Base)

Sales Administration, with an international twist!

| SALES ADMINISTRATOR (UK & INTERNATIONAL CLIENT BASE) |

| MANSFIELD |

| £22,000 - £24,000 PER ANNUM |

| HOURS- 7:45AM - 5:00PM |

Our client is seeking a dynamic, proactive and tenacious individual with experience in Sales Administration to become an integral member of their internal sales team! You will be the type of person to 'spot an opportunity' and multi-task in order to maximise those opportunities!

You will undertake a consultative approach to both UK and International customers and will be able to take instruction and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Managing both UK and International client base, processing their orders
  • Liaise with clients on a daily basis, dealing with export and import documentation/clearance
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Produce quotes for customers, actively following these up in order to secure an order
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL
  • Personality is paramount - the ability to fit well in a team environment and thrive!
  • Knowledge/ experience with Export or Import is advantageous
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Feeling Rejected By Retail?

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.74 PER HOUR - 15 HOURS/ WEEK |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

 

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| CUSTOMER SERVICE ADVISOR (INBOUND) |

| COLWICK |

| £17,121 PER ANNUM |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Full & Part Time positions available!

Full Time:

  • 37.5 Hours a week, shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat & Sun (1 in 4)
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 week in every 4 will be late shifts - 1pm - 9pm

Part Time:

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrators - We Want You!

We specialise in Sales Administration and Order Processing positions and want to hear from candidates with this experience! If you're a confident Sales Administrator seeking your next challenge, we would love to hear from you! 

This is a general advertisement seeking experienced candidtaes for upcoming positions - locations throughout Nottinghamshire with salaries ranging form £18,000 - £23,000 per annum!

Get in touch today if you have experience in:

  • Sales Administration
  • Order Processing
  • Quotations
  • General Administration
  • Sales Support

* Registration appointments now available, ensuring you get first refusal on all new vacancies! *

Hit 'apply' and see how we can help you today!

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Get new jobs for this search by email