Get new jobs for this search by email

Customer Service Advisor - 3 Positions Available - Outstanding Benefits!!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm OR 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday
  • Free fruit
  • Award evenings
  • Discount cards
  • On site canteen
  • Coaching/1-2-1's

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Export Customer Service - French Speaking

Our Client is seeking to appoint a customer focused, French speaking individual to achieve first class standards of customer service whilst retaining and expanding the overseas customer and consumer base. You will possess outstanding attention to detail with a background of both customer service and order processing.

Location: Long Eaton

Salary: £21,642 per annum

Key Responsibilities:

  • Managing orders from overseas Distributors and Retailers
  • Assist customers with the process from order to delivery
  • Develop relationships with strategic customers and commercial representatives
  • Support teams who manage orders
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Receive incoming international telephone calls and e-mail communications from clients and sales personnel

Skills/Attributes/Experience:

  • Fluency in spoken French
  • Customer Service experience
  • An ability to work under pressure and to deadlines
  • Excellent attention to detail
  • Previous experience of processing orders through to despatch

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Sales Administrator

Our client is seeking a dynamic and tenacious individual to become an integral part of their team! You will be a listener and a thinker, not afraid to get your hands dirty at times and get stuck in! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Location: Castle Donington, Derbyshire

Salary: £18,000 per annum

Responsibilities:

  • To process orders received by phone, fax and email with a high level of accuracy
  • To respond quickly and efficiently to all in-coming sales enquiries
  • To prepare pricing & quotations when required and follow up all enquiries 
  • To ensure that all customer record files are updated with relevant information
  • To keep up to date with new product developments, increase product technical knowledge
  • Carry out general office duties including assisting in the warehouse when required!

Skills/Attributes/Experience:

  • Experience within a similar role is essential
  • The ability to work as part of a team and have excellent communication skills
  • A professional and courteous approach to customers and colleagues who will be treated with integrity, professionally, efficiently and with courtesy at all times
  • A high level of attention to detail is essential at all times to ensure the highest standard of customer satisfaction

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday 
  • Free fruit 
  • Award evenings
  • Discount cards 
  • On site canteen
  • Coaching/1-2-1's

 

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Get new jobs for this search by email