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Sales Support Administrator

'Interdependent people combine their own efforts, with the efforts of others, to achieve their greatest success'

| SALES SUPPORT ADMINISTRATOR |

| MANSFIELD |

| £18,000 PER ANNUM |

Our client, an expanding family owned business, are seeking to appoint a confident individual with outstanding communication skills to not only drive the business forward, but coordinate the incoming jobs and take complete ownership of projects through to completion!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Hours: Monday - Friday, 8am-4pm with a 30 minute lunch break

Responsibilities:

  • Managing incoming/sold jobs from start to end and ensuring that high standards of customer service are met and customer relationships are built & maintained
  • Take incoming calls from customers and general customer liaison/queries
  • Contractor contact/communication/support
  • Sourcing new clients/contractors to further grow/develop the business
  • Support scheduling/booking/cancellations
  • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within an administrative/ customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

WE DON'T DRESS IT UP ... BUT YOU WILL!

| SALES ADMINISTRATOR |

| BILBOROUGH |

| £19,000 - £20,000 PER ANNUM |

Our client, a leading outdoor clothing supplier, are seeking to appoint an organised, motivated individual with an excellent presence and infectious personality to liaise with new and existing customers in regards to the products on offer. You will be on the 'front line' of the business, with a level of tenacity that ensures a proactive manner achieves a positive result!

Hours: 40 Hours per week, Monday to Friday between 8:30am - 5.00pm

Responsibilities:

  • First point of contact for inbound calls/enquiries
  • Handling customer enquiries and follow-up customer satisfaction calls
  • Producing quotations for customers, following these up in a timely manner
  • Tracking deliveries and processing product orders
  • Process orders via website, email or phone
  • Utilise customer service skills to resolve issues as they arise
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Follow up on sales enquires

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL
  • Excellent communication skills
  • Customer service orientation and polite telephone manner
  • Strong work ethic and ability to prioritise own workload
  • Excellent organisational and multitasking skills to ability to manage a number of projects at the same time
  • A team player with high level of dedication
  • Computer literacy
  • Well versed in IT skills and CRM systems
  • Must be detail oriented

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Administrator - 7 Month FTC

| NEW BUSINESS ADMINISTRATOR - 7 MONTH FTC |

| £19,000 PER ANNUM |

| HUCKNALL |

Our client are seeking to appoint a highly proactive, tenacious individual to take responsibility of ensuring that new client's needs are met. You will be a great listener, with the ability to present ideas and ensure a sound understanding of customer requirements. You will possess the ability to retain product information, with a genuine passion for providing outstanding customer service alongside excellent social skills!

Responsibilities:

  • Proactively contact new customers to confirm their full requirements, ensuring they are aware of the full range of products available
  • Take a consultative approach to the customer, working closely with them to finalise their order
  • Provide extensive and relevant product information and arrange for samples to be sent out to the customer
  • Use an internal system to generate and send out a quote, chasing the customer for approval
  • Process orders accurately onto the system, liaising with the client right up to delivery
  • Provide details to buying department on likely stock requirements moving forward
  • Accurately record information on the CRM system

Skills/Attributes/Experience:

  • Experience in a customer focused/ administrative position is essential
  • Excellent social skills with the ability to concrete out a realistic idea as to what customers can expect is ESSENTIAL
  • Strong communication/listening/conversational skills
  • Ability to present options, talk about ideas and assist customers
  • Proactive nature, ensuring things are followed up efficiently
  • IT literacy, with the ability to learn new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Sales Administrator

| SALES ADMINISTRATOR |

| MANSFIELD |

| £18,000 - £20,000 PER ANNUM |

Our client are seeking a dynamic, proactive and tenacious individual with experience in Sales Administration to become an integral member of their internal sales team!

You will undertake a consultative approach to customers, able to take instruction and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Personality is paramount - the ability to fit well in a team environment and thrive!
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Administrator (SAP)

| TECHNICAL ADMINISTRATOR (SAP) |

| COLWICK |

| £19,120 PER ANNUM |

Our client are seeking to appoint a proactive & logical Administrator with an understanding of technical products to become an integral member of their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with customer queries, delivering top class customer service & helping to steer a fast moving ship!

Key responsbilities:

  • Managing the sales portal linked to China where the company factory is based
  • Exporting information through spreadsheets
  • Managing the order inbox, processing orders efficiently
  • Taking calls from dealers/general enquiries
  • Communicating prices/deliveries/products etc
  • Order tracking and customer liaison
  • Follow first hand resolution at all times following queries through to their final conclusion
  • Problem solving/decision making with confidence

Skills/Attributes/Experience:

  • Previous experience in an Administrative/ Customer focused role is ESSENTIAL
  • Logical approach with a technical understanding
  • Knowledge and experience of SAP is ESSENTIAL
  • Experience using excel/spreadsheet = V & H look ups
  • Good telephone manner & listening skills
  • Excellent written communication
  • The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrators - We Want You!

We specialise in Sales Administration and Order Processing positions and want to hear from candidates with this experience! If you're a confident Sales Administrator seeking your next challenge, we would love to hear from you!

Locations throughout Nottinghamshire with salaries ranging form £18,000 - £23,000 per annum!

Get in touch today if you have experience in:

  • Sales Administration
  • Order Processing
  • Quotations
  • General Administration
  • Sales Support

* Registration appointments now available, ensuring you get first refusal on all new vacancies! *

Hit 'apply' and see how we can help you today!

Technical Order Processor

  • £25,000 per annum + £3000 Performance Related Annual Bonus

YOU KNOW THE BEEGEES WERE JIVE TALKING...NOW YOU'LL BE TECHNICAL TALKING!

| TECHNICAL ORDER PROCESSOR |

| £25,000 PER ANNUM + UP TO £3000 PERFORMANCE RELATED ANNUAL BONUS |

| NETHERFIELD |

Our client are seeking to appoint a highly professional, technically minded individual who will uphold company values, take ownership of their role and demonstrate commitment to both professional and personal development. You will undertake a consultative approach with customers and will have the confidence to offer advice, suggest alternative options and resolve issues effectively.

Responsibilities:

  • Processing all customer orders accurately and efficiently using Salesforce
  • Efficient response to all leads generated & updating the CRM system appropriately
  • Undertake a consultative approach with customers, understanding their needs and wants. This will include offering product details, making alternative suggestions and even making the decision not to support the customer on occasion
  • Ongoing reporting on lead progress and sale forecasts
  • Take ownership of ensuring all administrative information is in-putted into Salesforce- experience with this is not essential
  • Ongoing liaison with engineers, often having conversations regarding mechanical and technical products
  • Assist with all budgeting/pricing/quotation requests

Skills/Attributes/Experience:

  • Experience in a sales administration role within an industrial/technical sector is ESSENTIAL
  • Order processing experience is ESSENTIAL
  • Able to demonstrate an excellent level of customer service and care
  • Ability to consult with customers and advise on their requests, even if this means not pursuing the lead
  • An aptitude, capability, educational background to understand technical products. Your mind is going to be maths, science, engineering orientated!
  • Must be will to undertake extensive training and be prepared to proactively enhance your knowledge & learning independently outside of working hours
  • A target driven, sales focused individual with a strong desire to succeed and establish a career in industrial technical sales!
  • Educated to A Level or Degree standard, preferably in Maths or Science based subjects

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Internal Sales Administrator (Technical)

  • Up To £3000 Performance Related Annual Bonus

erudite

adjective

  1. having or showing great knowledge or learning.

| INTERNAL SALES ADMINISTRATOR |

| £25,000 PER ANNUM + UP TO £3000 PERFORMANCE RELATED ANNUAL BONUS |

| NETHERFIELD |

Our client are seeking to appoint a highly professional, technically minded individual who will uphold company values, take ownership of their role and demonstrate commitment to both professional and personal development. You will undertake a consultative approach with customers and will have the confidence to offer advice, suggest alternative options and resolve issues effectively.

Responsibilities:

  • Efficient response to all leads generated & updating the CRM system appropriately
  • Undertake a consultative approach with customers, understanding their needs and wants. This will include offering product details, making alternative suggestions and even making the decision not to support the customer on occasion
  • Ongoing reporting on lead progress and sale forecasts
  • Take ownership of ensuring all administrative information is in-putted into Salesforce- experience with this is not essential
  • Ongoing liaison with engineers, often having conversations regarding mechanical and technical products
  • Processing all customer orders accurately and efficiently
  • Assist with all budgeting/pricing/quotation requests
  • Support the internal sales team in chasing outstanding quotations

Skills/Attributes/Experience:

  • Experience in a sales administration role within an industrial/technical sector is ESSENTIAL
  • Able to demonstrate an excellent level of customer service and care
  • Ability to consult with customers and advise on their requests, even if this means not pursuing the lead
  • An aptitude, capability, educational background to understand technical products. Your mind is going to be maths, science, engineering orientated!
  • Must be will to undertake extensive training and be prepared to proactively enhance your knowledge & learning independently outside of working hours
  • A target driven, sales focused individual with a strong desire to succeed and establish a career in industrial technical sales!
  • Confident and effective communication with colleagues and clients is essential
  • Educated to A Level or Degree standard, preferably in Maths or Science based subjects

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator (Engineering)

BE THE COG THAT KEEPS THIS WHEEL TURNING...

 

| SALES ADMINISTRATOR |

| £20,000 PER ANNUM |

| LENTON |

Our client, a long established, global, well-known family run business, is seeking a robust, efficient administrator to provide support to their fast-paced, energetic engineering office!

No two days will ever be the same in this dynamic role! You will be required to wear many hats with communication and customer satisfaction at the forefront of your mind! With an impervious nature, you will assist in the journey to further develop the business, improve on customer experience and enhance your professional skills. 

 

Responsibilities:

  • Raise work orders on the system
  • Produce order confirmation documentation for the customer
  • Liaise with the customer throughout the entire sales process
  • Organise transportation, negotiating the best price
  • Raise sales invoices and input all information into record books
  • Chase customers for payment
  • Produce dispatch lists
  • Organise any insurance claims for damaged goods during transit
  • Deal with customer queries and complaints
  • Personnel holiday and sickness records

Skills/Attributes/Experience:

  • Previous experience within an administrative role is ESSENTIAL
  • Driving License and access to a vehicle are ESSENTIAL
  • Excellent attention to detail
  • Professional and confident telephone manner
  • Robust & confident
  • Excellent IT skills, able to pick up new systems quickly
  • Customer orientated

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Advisor - 2 Positions Available!

Due to continued growth, our Client is seeking to appoint numerous individuals with great communication skills and a positive approach to join their Customer Services Department.

The only experience required is to have previously worked within a contact centre!

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

Location: 0.5 miles from Junction 27, Hucknall 4 miles, Mansfield 7 miles, Kirkby In Ashfield 3 miles, Eastwood 5 miles

Public Transport:

  • Black Cat (From Derby) Every HOUR
  • Threes (from Nottingham) From EVERY 10 Minutes

Salary: £16,000 to £18,000 per annum (dependant on experience)

Responsibilities:

  • Take inbound calls
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Skills/Experience/Attributes:

  • Experience with a Customer Services Department/Contact Centre is essential
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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