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Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| ILKESTON, DERBYSHIRE |

| £20,000 - £25,000 PER ANNUM, DEPENDANT UPON EXPERIENCE |

| MONDAY - THURSDAY, 8.30AM - 5.00PM AND FRIDAY 8.30AM - 4.30PM |

Our client is seeking a thick skinned and robust candidate who can handle rejection! You will work closely with the Marketing Manager on lead generation by researching and nurturing potential leads into new business opportunities for the sales team. You will be comfortable in liaising with a variety of people and responsible for sending out prospect packs which will require following up in a timely manner with a view to secure appointments for the sales team!

Responsibilities:

  • Research potential new prospects that the business could look to target within the catchment area
  • Prepare and send out prospect packs in the post for following up
  • Actively making outbound calls to prospects each day to promote the company with the objective of securing a 1st appointment or an opportunity to quote
  • Liaise with the sales reps in managing the appointment diary, preparing all the paperwork prior to an appointment and updating the CRM
  • Working with the Marketing Manager on the creation of new prospect marketing campaigns each quarter
  • Attend weekly/monthly sales meeting(s) reporting on the progress that has been made

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Marketing experience is preferable but not essential
  • 1-2 years experience of cold calling or an outbound call centre environment
  • Excellent communication skills (confident, clear and able to hold/initiate a conversation over the telephone)
  • A good team player that can work on their own initiative too
  • A driven individual that wants to succeed and make progress
  • Knowledge/experience of marketing principles/strategies

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD, ACCESS TO A VEHICLE IS ESSENTIAL |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding, family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Your Next Step Towards Customer Service...

Do you describe yourself as a people person, someone who loves to connect with others with the ability to communicate in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to peruse a career within the customer service sector, but are struggling to open doors due to a lack of experience.We have both inbound and outbound positions available within locations surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £15,600 starting salary - £18,000 per annum

Location: Nottingham City Centre & surrounding areas

 

If you are ready to make your move away from retail, hit'apply' and let us discuss our current opportunities with you!

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