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Customer Service Advisor - Nottingham Audi!

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.74 PER HOUR - 15 HOURS/ WEEK |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

 

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| CUSTOMER SERVICE ADVISOR (INBOUND) |

| COLWICK |

| £17,121 PER ANNUM |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Full & Part Time positions available!

Full Time:

  • 37.5 Hours a week, shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat & Sun (1 in 4)
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 week in every 4 will be late shifts - 1pm - 9pm

Part Time:

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Your Next Step Towards Customer Service...

Do you describe yourself as a people person, someone who loves to connect with others with the ability to communicate in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to peruse a career within the customer service sector, but are struggling to open doors due to a lack of experience.We have both inbound and outbound positions available within locations surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £15,600 starting salary - £18,000 per annum

Location: Nottingham City Centre & surrounding areas

 

If you are ready to make your move away from retail, hit'apply' and let us discuss our current opportunities with you!

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