| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD, ACCESS TO A VEHICLE IS ESSENTIAL |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding, family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

• Sourcing new clients to further grow the business
• Building and maintaining existing client relationships through outbound account management
• Take incoming calls from customers and general customer liaison/queries
• Providing information on the services offered
• Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

• Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
• Strong time management and organisation skills
• Happy to work within a target driven environment
• Excellent communication skills and be able to build rapport with customers
• Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

• 33 days annual leave + stats, with an annual option to buy up to 5 additional days
• Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
• Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
• Free Wi-Fi, hot drinks and FREE fresh fruit
• Discounted Sky TV and broadband packages
• Pension scheme & free life assurance
• Comprehensive in-house training with clearly defined career progression opportunities
• Great employee discounts at local shops, gyms and restaurants

Responsibilities:

• Calling EXISTING customers to promote current services - NO cold calling!
• General enquiry handling with a strong customer focus
• Delivering a professional sales and service experience
• Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

• Previous experience in a customer service role is ESSENTIAL
• Communication skills - effective oral and written communication skills
• Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| INBOUND CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,150 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - 2 DAYS OFF PER WEEK |

| REGISTER TODAY, START WITHIN A WEEK! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

• 25 days annual leave + stats, with an annual option to buy up to 5 additional days
• Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
• Salary Finance - a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
• Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
• Free Wi-Fi, hot drinks and fresh fruit
• Discounted Sky TV and broadband packages
• Pension scheme & free life assurance
• Comprehensive in-house training with clearly defined career progression opportunities
• Great employee discounts at local shops, gyms and restaurants

Responsibilities:

• Receive inbound calls from customers to register their appliances
• General enquiry handling with a strong customer focus
• Delivering a professional sales and service experience
• Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

• Previous experience in a customer service role is ESSENTIAL
• Communication skills - effective oral and written communication skills
• Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

"Go the extra mile, it's never crowded there!"

| CUSTOMER SERVICE ADVISOR (INBOUND) |

| COLWICK |

| £17,121 PER ANNUM |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Full & Part Time positions available!

Full Time:

• 37.5 Hours a week, shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat & Sun (1 in 4)
• Shifts will be either 8am - 4pm OR 9am-5pm rotating
• 1 week in every 4 will be late shifts - 1pm - 9pm

Part Time:

• 15 hours per week - 4PM - 9PM + 1 Weekend in 4

Responsibilities:

• To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
• Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
• Issuing brochures following customer requests
• Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
• Promote the services, products and benefits of the business

Skills/Attributes/Experience:

• Experience within a customer service environment (any sector) is ESSENTIAL
• Customer service experience in retail or hospitality is suitable
• Confident telephone manner
• Strong communication skills
• Good IT skills, confident with data input
• Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Do you describe yourself as a people person, someone who loves to connect with others with the ability to communicate in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to peruse a career within the customer service sector, but are struggling to open doors due to a lack of experience.We have both inbound and outbound positions available within locations surrounding Nottingham City Centre and easily accessible via public transport!

Salary: From £15,600 starting salary - £18,000 per annum

Location: Nottingham City Centre & surrounding areas

If you are ready to make your move away from retail, hit'apply' and let us discuss our current opportunities with you!