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Outbound Sales Advisor - REMOTE Working!!

Customer Sales Advisor - Outbound

Competitive salary: £18,500 rising to £21,500 OTE after 6 months, plus a generous bonus and reward scheme

Contract: Permanent, full time (shifts below)

Location: REMOTE - working from home

Shifts:

  • Mon & Tue - 11.30am - 8pm
  • Wed & Thurs - 10.30 - 7.00pm
  • Fri - 9am - 6pm
  • NO WEEKENDS!!!

Early applications encouraged with start dates of 21st February!!

The role you’ll do:

  • Use your brilliant sales and communication skills to upsell products
  • Provide peace of mind by finding the right solution for every customer.
  • Build rapport with customers, get to know their individual needs and put their interests first.

What else to expect:

  • In a 3-week training programme you’ll learn the systems, meet new colleagues, perfect your sales technique and learn what makes a great customer experience.
  • Working from home on a remote basis.
  • rovide all the equipment you need, but you must have broadband access.

The experience and skills you need

  • A solid background in targeted sales or customer service
  • A driven mindset with strong sales skills and a love for hitting targets
  • Proven experience of working autonomously or in a home-based position
  • Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
  • A team player committed to creating an excellent customer experience
  • Unflappable and resilient attitude to juggle tasks and bounce back quickly

How you’ll be rewarded

  • Bonus earning potential of £7,200 per year
  • 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
  • Save money at hundreds of retailers with our employee discounts
  • Discounted gym membership, online workout sessions, culinary classes and other fun activities
  • Regular incentives, with amazing prizes up for grabs
  • Investment in your career development through ongoing coaching and clearly defined opportunities to work towards

Response & Support Officer

Response & Support Officer

NG5, Nottingham - Office Based

37 hours a week

Potential shifts: 6am - 2pm, 2pm - 10pm, 10pm - 6am

£21,555 - £25,668 Per Annum

**ESSENTIAL: FULL CLEAN UK DRIVING LICENCE**

**MUST BE PREPARED TO HAVE A DBS CHECK PROCESS UPON SUCCESSFUL OFFER**

Our client is seeking a customer focused individual who can provide telephone and occasional in person support! We are seeking people who are patient and shows empathy to callers, someone who can work in a fast paced service, but can remain calm, professional and be dedicated to help their most vulnerable customers.

Responsibilities:

  • Help support vulnerable people to live independently, by providing a range of different services

  • Monitor assistive technology solutions, which includes critical equipment such as falls detectors or smoke and door sensors

  • Provide a range of well-being checks; either face to face or over the phone including medication prompts, emotional support and reassurance, contacting next of kin and emergency services

  • Help arrange maintenance repairs, provide a mental health helpline, monitor CCTV, support colleagues with safeguarding concerns.

Skills/Attributes/Experience:

  • Previous experience of working in a customer facing team environment
  • Previous experience of working in a telephone support service
  • A valid UK driving license is essential
  • Ability to work in a fast paced environment
  • Empathetic nature and the ability to remain calm and professional

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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