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Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Scheduling Administrator

Let's schedule your next career move!

| SCHEDULING ADMINISTRATOR |

| £20,000 PER ANNUM |

| NG2 BUSINESS PARK |

Our client is seeking to appoint an experienced Scheduling Administrator to take ownership of Key Accounts and their service requests. You will manage the distribution of jobs/ schedule planning of service engineers, right down to the processing of service documentation. This front-line role will require a confident, problem solving mentality and the ability to adapt and constantly think on your feet in this varied, reactive role!

Responsibilities:

  • Interact with engineers in a timely and effective way to provide the best in business customer service
  • Manage your region, take ownership of key accounts and service requests to the agreed KPI’s
  • Ensure critical service and breakdown response deadlines are achieved, escalating any performance issues
  • Effective planning of the engineer schedules
  • Work closely with engineers, managing and scheduling engineers 'real time’
  • Monitor that engineers use of PDA, e.g. booking on & off daily, logging arrival at site, logging the job as complete
  • Drive engineer productivity
  • To process telephone calls/emails relating to service / breakdowns and within the agreed KPI’s
  • Provide accurate and timely updates to the administration database
  • Chase reports, updates, etc. from sub contract labour
  • Ordering any relevant parts and ensuring on site prior to engineer attendance
  • Ensuring permits are in place and valid to enable completion of the works

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL
  • Knowledge of customer service principles and practices
  • IT skills, including Microsoft packages and email. Knowledge of administrative procedures
  • Problem analysis and problem solving skills
  • High level of attention to detail, accuracy and time management

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Operations Team Leader

COMMUNICATION; YOU MAKE A DIFFERENCE BY IMPARTING OR EXCHANGING INFORMATION

| OPERATIONS TEAM LEADER |

| £30,000 PER ANNUM |

|NG2 BUSINESS PARK |

Our client is seeking to appoint an experienced, process driven Operations Team Leader to take responsibility for the effective management of the team and ensure the continued smooth running of its systems and functions!

You will ensure the department continues running in an efficient manner, alongside improving and implementing a range of strategies relating to staff training in order to increase customer satisfaction as well as staff morale/competency!

You will have a solid focus on enhancing and improving systems, with excellent people/operational management skills to compliment the already competent team. You will apply the LEAN management strategies to further improve current processes, and ensure that as the business continues to grow, these strategies are implemented effectively.

Responsibilities:

  • Improve customer service experience and creating engaged customers
  • Take ownership of customers issues and follow problems through to resolution
  • Develop, maintain, and optimise service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports, to determine action for achieving required KPI and SLA performance
  • Recruit, mentor and develop team members; and nurture an environment where they can excel through encouragement and empowerment
  • Conduct performance management and maintain high levels of morale, through an appraisal programme, objective setting, regular 1:1 reviews and team meetings
  • Hold regular team meetings, generate team and individual feedback in respect to process and service improvements
  • Manage a robust absence process

Skills/Attributes/Experience:

  • Proven working experience as a leader in an Admin/ Operations role for a minimum of 2/3 years is ESSENTIAL
  • Excellent client/ customer service skills
  • Excellent knowledge of management methods and techniques
  • Ability to make sound decisions, timely, often under pressure
  • Strong client-facing and communication skills, both written and oral
  • A positive, can-do attitude and the ability to adapt to change
  • Advanced troubleshooting and multi-tasking skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates Wanted- Various Locations & Industries

Are you a recent graduate looking to kick-start you career?

We would love to hear from graduates or soon to be graduate from all disciplines to discuss various opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Locations Available: Nottingham City Centre, Alfreton, East Leake, Castle Marina, Lenton, and Kirkby-in-Ashfield. 

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Account Manager

Are you ready to take the leap into a forward-thinking sales position with unmissable benefits? Do you want realistic commission, the backing of an outstanding company that rewards its Employees and zero micromanagement? Show us the tenacity and experience and we'll lead the way!

Our client are seeking to appoint a confident & enthusiastic Account Manager to achieve profit growth through the effective management of new and existing customer accounts from sales through to delivery. They require a dedicated and driven person who ultimately wants to progress to Account Manager level!

Location: Ruddington, Nottingham

Salary: £19,000 - £19,500 per annum with additional on target earnings!

Key Responsibilities:

  • Consistently grow the gross profit and achieve the targets as set out in the Freight Account Manager Scheme
  • Achieve sales productivity and revenue targets as set out in the Freight Account Manager Scheme
  • Maximise all revenue opportunities from existing customers by proactively pursuing undeveloped areas.
  • Generate new prospect leads and new accounts over the telephone and face-to-face.
  • Generate new prospect leads for the Contact Management System using external sources.
  • Process consignments and enter telesales information on to the Contact Management System.
  • Monitor consignments ensuring that the highest levels of service are carried out at every stage
  • Provide customers with accurate and cost effective quotations.
  • Ensure all relevant sales and purchase ledger invoices within the Trainee Freight Account Manager's remit are processed on time.
  • Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager
  • Provide a high level of internal and external customer care

Skills/Attributes:

  • Excellent customer service skills
  • Demonstrate an ability to negotiate and influence others both internally and externally.
  • An understanding of how to influence the profitability from a customer.
  • Have a strong attention to detail and accuracy
  • Have proven experience of stakeholder management and networking to achieve results
  • Experience of working to targets and deadlines.
  • Experience of working in a proactive outbound cold calling sales role either on the phone or face-to-face
  • Influencing skills are essential, this is a competitive industry
  • Customer focused

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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