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Customer Service Coordinator

A CONTACT CENTRE WITH A PULSE!

| CUSTOMER SERVICE ADVISOR |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE STARTS! |
 

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • Heanor - 12 miles
  • From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Recieving inbound calls
  • Processing Customer Orders
  • Related administrative duties

Key Skills:

  • Communication skills
  • Listeing skills
  • High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Personal Assistant (16 Hours)

| PERSONAL ASSISTANT - PART TIME - 16 HOURS PER WEEK |

| ILKESTON, DERBYSHIRE |

| £11,648 PER ANNUM |

Monday - Thursday, 9.00am - 1.00pm (Flexibility on hours may be considered)

Our client is seeking to appoint a highly intuitive, competent and quick-thinking PA to support the Acting Chief Executive. You will excel under pressure, possessing the ability to spin numerous plates and remain one step ahead at all times! You will be a clear communicator, perceptive and proactive to ensure that workload is consistently prioritised according to the business needs!

Responsibilities:

  • Promptly responding to and actioning incoming emails and calls
  • Constructing letters and reports
  • Creating Excel spreadsheets in order to support the Finance team as a whole
  • Ongoing diary management and monitoring
  • Making travel arrangements
  • Attending meetings where necessary in order to create a duties list
  • Take ownership of all administrative tasks and maintain accurate filing etc
  • Supporting with procurement where necessary
  • Take responsibility for ensuring Board and Committee requirements are met consistently

Skills/Attributes/Experience:

  • Experience in a Personal Assistant/ Executive Assistant role is ESSENTIAL
  • Ability to think for the Chief Executive and support his day to day work
  • Outstanding communication skills and ability to communicate in a quick and clear manner
  • Bright and quick-thinking
  • Excellent numeracy and literacy skills
  • Basic to intermediate knowledge and experience with Excel
  • Ability to prioritise workload and multi-task effectively is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Support Administrator

|OFFICE SUPPORT ADMINISTRATOR |

| £18,720 PER ANNUM |

| ILKESTON, NOTTINGHAM |

Our client is seeking to appoint an enthusiastic and customer focused individual to join their Cross-Hire Team. You will be responsible for providing a first class customer experience and dealing with all requests in a prompt and efficient manner. You will be eager to make an impression and source new suppliers, building a reputable relationship with them and ensuring their return custom!

Key Responsibilities:

  • First point of contact for incoming calls and enquiries
  • Dealing with requests on email and forwarding the appropriate emails to colleagues
  • Taking booking for customers and providing first class customer service
  • Sourcing suppliers and gaining new custom
  • Obtaining quotes from suppliers and processing them
  • Monitoring supplier performance and relaying the information to the relevant team
  • Maintaining and updating spreadsheets and databases


Skills/Experience/Attributes:

  • Previous experience in a support/ administrative role is essential
  • Strong communication skills, both written and verbal
  • Focus on maintaining excellent levels of customer service and care
  • Efficienct and hardworking
  • Attention to details
  • Organisation skills and managing, priortising your own workload
  • IT Literacy is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| ILKESTON, ACCESSIBLE BY PUBLIC TRANSPORT |

| £18,720 PER ANNUM |

| MON - FRI, HOURS BETWEEN 8AM AND 5:30PM)

Our client is seeking to appoint team-orientated individual with first-class communication and customer service skills! You will join their extremely collaborative and close team where you will liaise with colleagues and customers to provide effective and quality customer service!

 

Responsibilities:

  • Receive a large volume of incoming calls from customers, dealing with a range of enquiries efficiently (95% of the role)
  • Placing bookings from customers, raising new contracts on the system where necessary
  • Liaising with internal account managers to secure pricing and quotes
  • Maintain ongoing communication with colleagues and customers in order to see a booking through to completion
  • Maintaining spreadsheets and databases on a daily basis in order to report to Senior Directors when required
  • Supporting colleagues with daily, basic administration

 

Skills/Experience/Attributes:

  • Previous experience in Customer Service is ESSENTIAL
  • MUST be a team player!
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Advisor

Our Client based in Eastwood are currently looking to recruit a Property Sales Advisor to join their team. You will ideally have experience of a fast paced, high pressure working environment and work to targets and various service level agreements.

Salary: £15,000 - £16,000 pro rata (+ bonus dependant on experience OTE is around £19,000 per annum)

Location: Eastwood

The role of Sales Advisor is a crucial part of the Sales Team to ensure that Client’s requirements are met in terms of marketing properties, agreeing sales and progressing these efficiently through to completion. You will liaise with Estate Agents, Vendors, Solicitors, mortgage lenders and report back to the clients, vendors and purchasers to resolve any delays in the process.

Responsibilities:

  • Taking instructions to market and liaising with Estate Agents regarding the marketing strategy for properties
  • Weekly reporting to clients on the marketing of their properties
  • Taking and qualifying offers to agree sales
  • Progressing the sales to completion
  • Liasing with solicitors, mortgage lenders, surveyors, vendor and purchasers
  • Checking any chain issues and resolving these
  • Providing weekly reports on pipeline
  • Sales Administration

Ideal Skills:

  • Estate Agency experience
  • Knowledge of the residential sales process
  • Excellent communication and IT skills
  • Confident and articulate
  • Self motivated and well organised
  • Strong problem solving skills
  • Ability to provide excellent customer service

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

CALLING ALL CUSTOMER SERVICE SPECIALISTS

Job Title: Customer Service Advisor

Salary: £7.85 per hour

Location: South Normanton - 5 mins from McArthur Glen

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Hours: Monday-Friday between the hours of 8am-6pm

Start: ASAP

Duration: Temporary ongoing

Job Purpose:

You will be responsible for the taking of customer orders and inputting them into an in-house database.

Key Duties:

  • Taking inbound customer orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting of all orders onto a bespoke system (training given) - this in turn creates the invoices -

Person Specification:

  • High levels of attention to detail
  • Excellent communication/listening skills
  • Excellent keyboard skills
  • This can be a very busy environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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