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Sales Support Administrator

'Interdependent people combine their own efforts, with the efforts of others, to achieve their greatest success'

| SALES SUPPORT ADMINISTRATOR |

| MANSFIELD |

| £18,000 PER ANNUM |

Our client, an expanding family owned business, are seeking to appoint a confident individual with outstanding communication skills to not only drive the business forward, but coordinate the incoming jobs and take complete ownership of projects through to completion!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Hours: Monday - Friday, 8am-4pm with a 30 minute lunch break

Responsibilities:

  • Managing incoming/sold jobs from start to end and ensuring that high standards of customer service are met and customer relationships are built & maintained
  • Take incoming calls from customers and general customer liaison/queries
  • Contractor contact/communication/support
  • Sourcing new clients/contractors to further grow/develop the business
  • Support scheduling/booking/cancellations
  • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within an administrative/ customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

WE DON'T DRESS IT UP ... BUT YOU WILL!

| SALES ADMINISTRATOR |

| BILBOROUGH |

| £19,000 - £20,000 PER ANNUM |

Our client, a leading outdoor clothing supplier, are seeking to appoint an organised, motivated individual with an excellent presence and infectious personality to liaise with new and existing customers in regards to the products on offer. You will be on the 'front line' of the business, with a level of tenacity that ensures a proactive manner achieves a positive result!

Hours: 40 Hours per week, Monday to Friday between 8:30am - 5.00pm

Responsibilities:

  • First point of contact for inbound calls/enquiries
  • Handling customer enquiries and follow-up customer satisfaction calls
  • Producing quotations for customers, following these up in a timely manner
  • Tracking deliveries and processing product orders
  • Process orders via website, email or phone
  • Utilise customer service skills to resolve issues as they arise
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Follow up on sales enquires

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL
  • Excellent communication skills
  • Customer service orientation and polite telephone manner
  • Strong work ethic and ability to prioritise own workload
  • Excellent organisational and multitasking skills to ability to manage a number of projects at the same time
  • A team player with high level of dedication
  • Computer literacy
  • Well versed in IT skills and CRM systems
  • Must be detail oriented

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Appointment Executive

READY TO BOOK AN APPOINTMENT FOR YOUR NEXT CAREER MOVE?

 

| APPOINTMENT EXECUTIVE |

| LENTON |

| £17,500 PER ANNUM OTE £21,500 |

 

HOURS: FLEXIBLE OVER 7 DAYS 

Our client are seeking to appoint a tenacious individual to form a key part of their busy customer centric team of individuals who all enjoy delivering an outstanding customer experience! If you are target/sales driven and have an excellent telephone manner as well as a warm and friendly personality, this is the opportunity you've been waiting for!

Responsibilities:
 

  • Answering incoming telephone enquiries with the aim of turning them into appointments
  • Engaging & answering our customer’s enquiries via email / website, so having a flair for talking, engaging & selling to customers is key
  • General customer service duties


Skills/Attributes/Experience:

  • Excellent telephone manner
  • Sales / target driven
  • Well organised with attention to detail
  • Strong communication skills
  • Good standard of education

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Legal Accounts Assistant

Our client are seeking to appoint an efficient and meticulous individual to maintain all accounting records and take responsibility for the basic accounting functions of the firm. You will be thorough, hands-on and proactive with excellent attention to detail and an interest in numbers!

This is an excellent opportunity to take your first step into the accounting world with the support of an excellent team!

Responsibilities:

  • Processing of cheque payments, debit/credit card payments and BACS payments - ensuring receipts are accurately allocated
  • Keep up to date with settlement payments, ensuring payments are sent out to the client and fees accounted for in
  • Produce and process client to office transfer reports on a daily basis and reporting the fees received
  • Maintenance of an efficient purchase ledger system and dealing with purchase ledger queries
  • Daily accounting functions- petty cash, writing cheques and setting up payments
  • Ensure all financial filing filed and is kept up to date
  • Providing cover for the credit controller- raising invoices

Skills/Attributes/Experience:

  • Previous experience in an accounts environment/ position is essential, however this is an entry-level position
  • Excellent numerical ability
  • Strong attention to detail/accuracy
  • Excellent communication skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Administrator - 7 Month FTC

| NEW BUSINESS ADMINISTRATOR - 7 MONTH FTC |

| £19,000 PER ANNUM |

| HUCKNALL |

Our client are seeking to appoint a highly proactive, tenacious individual to take responsibility of ensuring that new client's needs are met. You will be a great listener, with the ability to present ideas and ensure a sound understanding of customer requirements. You will possess the ability to retain product information, with a genuine passion for providing outstanding customer service alongside excellent social skills!

Responsibilities:

  • Proactively contact new customers to confirm their full requirements, ensuring they are aware of the full range of products available
  • Take a consultative approach to the customer, working closely with them to finalise their order
  • Provide extensive and relevant product information and arrange for samples to be sent out to the customer
  • Use an internal system to generate and send out a quote, chasing the customer for approval
  • Process orders accurately onto the system, liaising with the client right up to delivery
  • Provide details to buying department on likely stock requirements moving forward
  • Accurately record information on the CRM system

Skills/Attributes/Experience:

  • Experience in a customer focused/ administrative position is essential
  • Excellent social skills with the ability to concrete out a realistic idea as to what customers can expect is ESSENTIAL
  • Strong communication/listening/conversational skills
  • Ability to present options, talk about ideas and assist customers
  • Proactive nature, ensuring things are followed up efficiently
  • IT literacy, with the ability to learn new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Credit Controller

negotiation

noun;

discussion aimed at reaching an agreement.

 

| CREDIT CONTROLLER |

| £22,000 PER ANNUM |

| LONG EATON - ACCESSIBLE FROM BEESTON, SANDIACRE, STAPLEFORD, PRIDE PARK, DERBY, CHILWELL, BREASTON, & TOTON  |

Our Client are seeking to appoint a Credit Controller to focus on the provision of an effective Credit Control service. You will possess excellent customer care skills and excel under pressure, with strong experience in order to steer the ship in the credit managers absence!

 

Responsibilities:

  • Manage all aspects of the debtors ledger that the role is responsible for
  • Pro-active management of over trading accounts
  • Follow specific customer led strategies for resolving overdue issues on high turnover value customer accounts
  • Assist the Credit Manager in improving all aspects of the Credit Control process, particularly with regard to customer query resolution
  • Contribute to ensuring overdue debt is minimised at or below budget levels
  • Maintain customer account details on systems as appropriate

Skills/Attributes/Experience:

  • At least 2 years experience as a Credit Controller including good experience of dealing with high volume National accounts is essential!
  • Possess a good telephone manner and good customer care skills, with a clear understanding of individual customer requirements
  • PC skills, negotiation skills and an ability to be able to cope under pressure are essential, as are accuracy and numeracy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Client Sales Coordinator

CAN WE LEAD THE WAY TO YOUR NEXT CAREER MOVE?

| CLIENT SALES COORDINATOR |

| EASTWOOD |

| £18,000 - £23,000 PER ANNUM |

Our client are seeking to appoint highly driven and sociable individual to maximise the effectiveness of the corporate account managers by producing high quality leads! You will assist in providing a high level of sales and admin support ensuring all queries are responded to in an efficient, professional and timely manner.

Responsibilities:

  • Identify opportunities, produce leads and book appointments where applicable for the Business Development Managers with emphasis on high quality leads
  • Assist with coordinating and administering confirmed training courses, ensuring compliance with Standard Operating Procedures.
  • Develop creative pitches and propositions aimed mainly within the relevant industries
  • Pro actively follow up leads generated from canvassing by the business development team
  • Use of initiative to identify and follow up opportunities with companies who are not already on the marketing database
  • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
  • Work closely with the commercial training, sales and marketing team to achieve sales objectives
  • Negotiate commercial terms within set guidelines

Skills/Attributes/Experience

  • Computer literate
  • At least 1-2 years working within a sales environment preferably in a proactive telemarketing role within the construction industry
  • Excellent telephone skills
  • High degree of accuracy
  • Demonstrated ability to prioritise issues
  • Ability to build strong working relationships (internal/external)
  • Excellent communication skills - verbal and written
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
  • Determined

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

| SALES ADMINISTRATOR |

| MANSFIELD |

| £18,000 - £20,000 PER ANNUM |

Our client are seeking a dynamic, proactive and tenacious individual with experience in Sales Administration to become an integral member of their internal sales team!

You will undertake a consultative approach to customers, able to take instruction and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Personality is paramount - the ability to fit well in a team environment and thrive!
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Legal Secretary

WANT A ROLE THAT DOES YOU JUSTICE?

 

| LEGAL SECRETARY |

| £18,000 - £20,000 PER ANNUM |

| NOTTINGHAM CITY CENTRE |

 

Our client are seeking to appoint an efficient and dependable Secretary to provide a high standard of administrative support to the professional services team! You will be able to work at speed but with accuracy in this fast-paced environment.You will be proactive, keen to learn and to integrate yourself into the team culture!

If you have legal, medical or professional services based secretarial experience, this would be an excellent next step!

 

Responsibilities:

  • Receiving telephone calls from clients, contacts and external and internal staff
  • Transferring calls and relaying messages to the team where necessary
  • Typing of letters, reports, agendas, proposals, Powerpoint presentations and other general correspondence
  • Diary management
  • General administration duties including photocopy, scanning, binding, all aspects of filing (setting up new files/archiving), processing incoming and outgoing post, opening and distributing mail

 

Skills/Attributes/Experience:

  • Experience in a similar role within either a legal, medical or professional services environment is ESSENTIAL
  • Proficiency with Microsoft packages, specifically Word & Excel
  • Strong administration skills
  • Desire to integrate yourself into the team culture
  • Highly organised, excellent attention to detail
  • Team player with a strong work ethic

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Administrator (SAP)

| TECHNICAL ADMINISTRATOR (SAP) |

| COLWICK |

| £19,120 PER ANNUM |

Our client are seeking to appoint a proactive & logical Administrator with an understanding of technical products to become an integral member of their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with customer queries, delivering top class customer service & helping to steer a fast moving ship!

Key responsbilities:

  • Managing the sales portal linked to China where the company factory is based
  • Exporting information through spreadsheets
  • Managing the order inbox, processing orders efficiently
  • Taking calls from dealers/general enquiries
  • Communicating prices/deliveries/products etc
  • Order tracking and customer liaison
  • Follow first hand resolution at all times following queries through to their final conclusion
  • Problem solving/decision making with confidence

Skills/Attributes/Experience:

  • Previous experience in an Administrative/ Customer focused role is ESSENTIAL
  • Logical approach with a technical understanding
  • Knowledge and experience of SAP is ESSENTIAL
  • Experience using excel/spreadsheet = V & H look ups
  • Good telephone manner & listening skills
  • Excellent written communication
  • The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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