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Customer Care Coordinator

| CUSTOMER CARE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

*MUST BE AVAILABLE 20/10/20 FOR FIRST STAGE ZOOM INTERVIEW*

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Lettings Negotiator

If you have experience within Residential Lettings, keep reading!

Our client is seeking to appoint an experienced, ambitious individual who has experience as a Lettings Negotiator to join their small, close-knit team in managing the whole lettings process, from viewing through to check in! You will have fantastic knowledge of the local area and have a full driving license.

Location: Somercotes

Salary: £18,000 - £22,500 per annum

Responsibilities:

  • Liaise with tenants and landlords
  • Booking and confirming property viewings
  • Regular updates to all parties throughout the process
  • Processing tenancy applications
  • Listing properties to let

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Excellent communication skills
  • Tenacious
  • Strong organisational skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Accounts Assistant - Estate Agency

Our client is seeking an experienced accounts professional to assist them in preparing the monthly management accounts. You will co-ordinate payments for lettings and property management and run monthly payroll. This role is ideal for those interested in estate agency and those boasting experience within an accounts position!

Location: Somercotes

Salary: £20,000 - £22,000 per annum

Responsibilities:

  • Checking and inputting supplier invoices
  • Preparing supplier payments
  • Performing weekly bank reconciliations on main company account
  • Running the payroll monthly and communicating with HMRC when needed
  • Submitting VAT returns
  • Work closely with letting and property management departments to produce timely client accounts / statements
  • Maintaining client accounts and transferring funds to relevant accounts
  • Performing daily bank reconciliations of client and tenant deposit accounts
  • Being responsible for the company accounts / bookkeeping

Experience Required:

  • Experience gained from working within an estate agency or property management firm as an Accountant / Bookkeeper / Client Accountant is ESSENTIAL
  • Great communication skills (verbal and written) and be prepared to work in a standalone role
  • A 'hands on' attitude and good attention to detail

Sales Administrator

| SALES ADMINISTRATOR |

| NOTTINGHAM CITY |

| CONTRACT: TEMPORARY ONGOING |

| PAY RATE: £9.50 - £10 |

| MONDAY - FRIDAY: 10AM - 3PM |

| PREVIOUS ADMINISTRATION EXPERIENCE DESIRABLE |

| PREVIOUS EXPERIENCE OF EXCEL & CRM SYSTEMS |

Our well established client is seeking a highly driven, dynamic individual to join their small team in the administration department!

You will be a natural people person with outstanding communication skills, supported by fantastic Excel and overall computer skills. You will be able to pick new systems up with ease and spot an opportunity as it arises! You will be hungry for success and committed to further developing within the role and progressing to the next stage of your career!

If you are enthusiastic, proactive and have a will and a want to learn, this is a fantastic opportunity for you with outstanding potential!

Responsibilities:

  • Inputting data onto a bespoke system
  • Responding to all incoming sales enquiries quickly and efficiently
  • Updating customer files, high attention to detail
  • Promoting any products, promotions and new lines to existing customers
  • Face to face customer service
  • Dealing with clients & customers over the phone and via email
  • General office duties including: filing, welcoming any visitors and office administration

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL, coupled with a strong desire to be successful!
  • Excellent IT skills are ESSENTIAL!
  • The ability to work as part of a team with excellent communication skills
  • A high level of attention to detail is ESSENTIAL
  • Written Email Knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

E-commerce Manager

Our client is seeking to appoint an experienced e-commerce Manager to oversee specific project delivery and all aspects of trading, growth and manage their overall e-commerce sites, in particular, Amazon!

The business requires a highly commercially minded individual with an unparalleled devotion to the customer, with the ability to liaise with bluechip clients. This position will be responsible for driving promotional activity and growth using data analysis to identify trends and opportunities, using web analytics tools to monitor performance of all key elements of the website to understand the success of the website. This is a fantastic opportunity for an ambitious, highly numbers driven specialist to drive real change!

You will also oversee a small team of Account Managers and further develop and grow the team!

Location: Long Eaton, Driving License ESSENTIAL

Full-time, permanent

£28,000 - £34,000 per annum + Christmas bonus

Immediately Available Temporary Workers, We Want You!

We are seeking immediately available candidates who are interested in temporary positions.

We deal with various businesses within the Nottinghamshire/Derbyshire area who seek our assistance with support in temporary positions.

We specialise in the following areas:

  • Legal
  • Marketing, Digital & Creative
  • Accountancy / Finance
  • Admin & Secretarial
  • Customer Service
  • Estate Agency & Property
  • FMCG
  • HR
  • Sales / Account Management
  • Call Centre

If you are seeking a new challenge, we'd love to hear from you!

We have a thorough registration process where we learn about you, your skills and how we can help you.

Click 'apply', submit your CV and we will be in contact to arrange the next steps in assisting with your job search!

Private Client Solicitor (Wills & Probate)

| PRIVATE CLIENT SOLICITOR (WILLS & PROBATES)

| NOTTINGHAM |

| £30,000 - £40,000 PER ANNUM - DEPENDANT ON EXPERIENCE |

| PERMANENT, MONDAY - FRIDAY 9.00AM - 5.00PM |

*BENEFITS*

  • Workplace Pension Scheme
  • 20 days holiday, plus bank holidays
  • 4 extra holiday days over Christmas when the offices close

Our client is seeking an experienced Private Client Solicitor which will be a varied and challenging role, where you will work on your own case-load of quality private client matters. The successful candidate will be expected to deal with all aspects of the matter from inception through to completion. Our client offers a competitive salary and a supportive, progressive working environment working within an experienced team.

Responsibilities:

  • Will drafting including complex wills, estate and inheritance tax planning
  • Estate Administration
  • Taking instructions and preparing Lasting Powers of Attorney for both health and welfare and property and financial affairs
  • Experience in contentious probate matters

Skills/Attributes/Experience:

  • 1-5 years post qualification experience is ESSENTIAL
  • Background in handling their own case-load of private client matters
  • Practical and commercial approach
  • Good personal skills and the ability to build a rapport and network
  • Desire to become their client’s trusted advisor
  • Strong communication
  • Excellent timekeeping and attendance
  • Enthusiastic and ambitious
  • Hard-working and organised
  • Adaptable and accommodating
  • Excellent attention to detail
  • IT competent

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Caller

| OUTBOUND CALLER |

| £20,000 PER ANNUM + COMMISSION |

| NOTTINGHAM |

| FULL TIME, PERMANENT |

* PREVIOUS EXPERIENCE IN B2C SALES IS ESSENTIAL *

Our client, an established healthcare company, are seeking an outbound called who has a passion to exceed expectations and achieve results. You will have previous experience in B2C sales and will be able to clearly demonstrate this on your CV. You will be responsible for building successful relationships and be hungry for that next big win. This position is ideal for someone who values commitment and has the self motivation to succeed.

Responsibilities:

  • Outbound health care sales in a B2C environment
  • Management and development of the business relationship between the company and all new customers
  • Provide a high level of customer care
  • General appointment/ enquiry handling

Skills/Attributes/Experience:

  • At least 2 years previous B2C sales experience is ESSENTIAL
  • A consultative approach
  • Excellent relationship building skills - ability to build rapport over the phone
  • Experience working in a proactive position
  • Strong administration and organisation skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Accounts & Tax Advisor (Practice)

| ACCOUNTS & TAX ADVISOR (PRACTICE) |

| PRIDE PARK, DERBY |

| SALARY: £35,000 - £45,000 PER ANNUM |

| PERMANENT, FULL TIME |

Our client is seeking to appoint an ACA/ACCA qualified Accounts and Tax professional to join their expanding Accounts and Tax Team! You will be key to delivering a WOW service to clients in a wide range of sectors! You will join a progressive and forward-thinking accountancy practice looking to continue moving with the times!

Responsibilities:

  • Liaising with and seeing existing clients with accounts, tax returns and other ad hoc meetings
  • Provide training, supervision and guidance to junior staff
  • Review and finalise accounts, tax returns, and other assignments
  • Accounts preparation
  • Working with property investors clients, providing advice, support and tax calculations

Qualifications and Skills

  • A Qualified ACA/ACCA with a minimum of 2 years post qualification experience
  • Motivated, efficient and organised
  • Accuracy and excellent time management skills
  • Ability to solve problems independently
  • Ability to oversee and supervise a team
  • Computer literate, ability to use software like IRIS, Microsoft Word and Excel, QuickBooks Online, Xero, Sage would be beneficial

Benefits:

  • Generous holiday allowance
  • Paid overtime, TOIL and Flexitime available
  • Company Pension
  • Modern Offices
  • Become part of a great team
  • Opportunities for development

Account Manager

| ACCOUNT MANAGER |

| COLWICK, NOTTINGHAM |

| PERMANENT, FULL TIME |

| £9.99 PER HOUR, RISING TO £10.23 AFTER 6 MONTHS |

Our client is seeking an Account Manager with a hands on, consultative approach to nurture and develop new accounts and maintain a strong emphasis on developing effective, growing partnerships with customers!

You will be focused on promoting the numerous services and products on offer, with an individualised approach to each account you build and service.

Joining an established office and experienced team, you role will predominantly be office based. You will manage the full sales cycle, from assessing customer requirements, to managing the relationship and preparing and presenting various options in order to provide an effective, tailored service.

Responsibilities:

  • Management and development of the business relationship between the company and all existing and new customers
  • Provide a high level of internal and external customer care
  • Provide customers with accurate and cost effective quotations
  • General appointment/ enquiry handling

Skills/Attributes/Experience:

  • Experience in an Account Management position is ESSENTIAL
  • A consultative approach
  • Excellent relationship building skills - ability to build rapport over the phone
  • Experience working in a proactive position
  • Strong administration and organisation skills

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