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Customer Care Coordinator

| CUSTOMER CARE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

*MUST BE AVAILABLE 20/10/20 FOR FIRST STAGE ZOOM INTERVIEW*

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Lettings Negotiator

If you have experience within Residential Lettings, keep reading!

Our client is seeking to appoint an experienced, ambitious individual who has experience as a Lettings Negotiator to join their small, close-knit team in managing the whole lettings process, from viewing through to check in! You will have fantastic knowledge of the local area and have a full driving license.

Location: Somercotes

Salary: £18,000 - £22,500 per annum

Responsibilities:

  • Liaise with tenants and landlords
  • Booking and confirming property viewings
  • Regular updates to all parties throughout the process
  • Processing tenancy applications
  • Listing properties to let

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Excellent communication skills
  • Tenacious
  • Strong organisational skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Accounts Assistant - Estate Agency

Our client is seeking an experienced accounts professional to assist them in preparing the monthly management accounts. You will co-ordinate payments for lettings and property management and run monthly payroll. This role is ideal for those interested in estate agency and those boasting experience within an accounts position!

Location: Somercotes

Salary: £20,000 - £22,000 per annum

Responsibilities:

  • Checking and inputting supplier invoices
  • Preparing supplier payments
  • Performing weekly bank reconciliations on main company account
  • Running the payroll monthly and communicating with HMRC when needed
  • Submitting VAT returns
  • Work closely with letting and property management departments to produce timely client accounts / statements
  • Maintaining client accounts and transferring funds to relevant accounts
  • Performing daily bank reconciliations of client and tenant deposit accounts
  • Being responsible for the company accounts / bookkeeping

Experience Required:

  • Experience gained from working within an estate agency or property management firm as an Accountant / Bookkeeper / Client Accountant is ESSENTIAL
  • Great communication skills (verbal and written) and be prepared to work in a standalone role
  • A 'hands on' attitude and good attention to detail

Sales Administrator

| SALES ADMINISTRATOR |

| NOTTINGHAM CITY |

| CONTRACT: TEMPORARY ONGOING |

| PAY RATE: £9.50 - £10 |

| MONDAY - FRIDAY: 10AM - 3PM |

| PREVIOUS ADMINISTRATION EXPERIENCE DESIRABLE |

| PREVIOUS EXPERIENCE OF EXCEL & CRM SYSTEMS |

Our well established client is seeking a highly driven, dynamic individual to join their small team in the administration department!

You will be a natural people person with outstanding communication skills, supported by fantastic Excel and overall computer skills. You will be able to pick new systems up with ease and spot an opportunity as it arises! You will be hungry for success and committed to further developing within the role and progressing to the next stage of your career!

If you are enthusiastic, proactive and have a will and a want to learn, this is a fantastic opportunity for you with outstanding potential!

Responsibilities:

  • Inputting data onto a bespoke system
  • Responding to all incoming sales enquiries quickly and efficiently
  • Updating customer files, high attention to detail
  • Promoting any products, promotions and new lines to existing customers
  • Face to face customer service
  • Dealing with clients & customers over the phone and via email
  • General office duties including: filing, welcoming any visitors and office administration

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL, coupled with a strong desire to be successful!
  • Excellent IT skills are ESSENTIAL!
  • The ability to work as part of a team with excellent communication skills
  • A high level of attention to detail is ESSENTIAL
  • Written Email Knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Looking To Move From Retail To The Office?

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

*MUST BE AVAILABLE 20/10/20 FOR FIRST STAGE ZOOM INTERVIEW*

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Transport Planner

Our Client are seeking to appoint an energetic, well organised and results driven individual to join their transport team.The successful candidate will be responsible for managing route efficiency and utilising optimum disposal outlets within the area to ensure effective use of vehicles and facilities.

Location: Long Eaton

Salary: £23,000 - £25,000 per annum

Responsibilities:

  • Planning the weeks transport routes nationwide 
  • Dealing with customers, maintaining positive relationships with both internal and external customers
  • Booking deliveries
  • Routing all runs
  • Organising vehicles
  • Manage driver availability and coverage in line with legislation and company procedures to ensure that there is suitable coverage at all times
  • Ensure all administrative tasks associated with the Dispatch office are completed, including time sheets, tachograph records, payroll records, holiday rotas

Skills/Attributes/Experience:

  • Suitable candidates will have experience in a similar role within a Services or Logistics industry
  • You will be able to demonstrate excellent customer service
  • Planning and organisational skills
  • Strong communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Team Leader - Sales

| TEAM LEADER  |

| NOTTINGHAM CITY CENTRE |

| £25,000 - £32,000 PER ANNUM, DEPENDING ON EXPERIENCE |

| 37.5 HOURS PER WEEK, ROTA BASIS, 1 WEEKEND IN 4 |

*BENEFITS*

  • A performance related bonus of up to £7,600 (paid quarterly)
  • 25 days annual leave plus the option to purchase an additional 5 days pro rata
  • Life Assurance (4 x salary)
  • Salary Finance: an online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan: essential health care access, including a 24/7 virtual doctor
  • Cycle To Work Scheme: bike & cycling equipment worth up to £1,000
  • Corporate Discount: up to 50% discount
  • Exclusive shopping discounts, cashback and travel services
  • Great company culture with fresh fruit deliveries and complimentary hot drinks

Our client is seeking an experienced sales team leader who is eager to progress their career! You will be responsible for ensuring the team not only provides world class customer service, but also embodies a culture of high performance, reward and recognition. You will have a strong focus on sales and embrace a fast paced office and thrive in target driven environments. You will demonstrate infectious energy and perseverance with an ability to remain calm and be persistent in the face of a challenge!

Responsibilities:

  • Leading a team of 15 Outbound Advisors
  • Drive and develop company values and behaviours within your team
  • Providing your team with the support they need to be successful and achieve their goals
  • On a day to day basis you will actively support your teams operationally
  • Ensure the team is provided with the most effective and compliant customer sales techniques
  • You will also drive the results of your team with effective team meetings and 1-1 support and coaching

Skills/Attributes/Experience:

  • Experience with leading a sales team is ESSENTIAL, any industry considered
  • A passionate coach and motivator
  • Has a track record of leadership success within customer service and sales environments
  • Actively lead from the front whilst empowering others to be high performers
  • Demonstrates a passion for sales through service with a strong customer centric approach
  • Customer focused with a passion for improving a customer's journey

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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