Customer Service jobs in Nottingham

WANT YOUR WEEKENDS FREE?! WANT TO WORK LESS UNSOCIAL-ABLE HOURS?! WELL LOOK NO FURTHER!

| CUSTOMER SERVICE ADVISOR/ADMINISTRATORS |

| NO PREVIOUS CUSTOMER SERVICE EXPERIENCE REQUIRED! |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE START|

| TEMPORARY ROLE WITH THE POTENTIAL TO GO PERMANENT |

Location:

• From Huthwaite - 2.2 miles
• From Alfreton - 4.3 miles
• From Mansfield - 7 miles
• From Hucknall - 10.5 miles
• Heanor - 12 miles
• From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Receiving inbound calls
• Processing Customer Orders
• Related administrative duties

Key Skills:

• Communication skills
• Listening skills
• High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

CAN WE COUNT ON YOUR CUSTOMER SERVICE?!

| CUSTOMER SERVICE ADVISOR |

| SYSTEM ONE EXPERIENCE IS DESIRABLE |

| FULL-TIME MONDAY - FRIDAY |

| WORKING HOURS: MONDAY - FRIDAY - 8:30AM - 4:30PM |

| LOCATION: NOTTINGHAM |

| SALARY: £9 PER HOUR |

| TEMPORARY: TEMPORARY ONGOING |

| START DATE: IMMEDIATE START|

Job Purpose

• First point of contact for all customers.
• Providing high quality customer service to all customers.
• Working in a busy administration team.
• Taking a high volume of inbound calls.
• Making numerous outbound calls.
• Inputting and updating customer records on various electronic systems.
• Dealing with sensitive information.
• Undertaking general tasks as a part of a busy administration team.

Key Skills

• Previous administration experience is essential.
• A well-rounded background within customer care would be ideal.
• Good telephone manner.
• Competent with Microsoft office packages.

Please only apply for this position if you can provide evidence, on your CV, which coincide with the essential elements of this post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR - ANY BACKGROUND CONSIDERED! |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £16,009 PER ANNUM + £200 - £300 PER MONTH OTE - FANTASTIC PROGRESSION OPPORTUNITIES|

**MUST BE AVAILABLE FOR OPEN EVENING ON WEDNESDAY 11TH MARCH 2020**

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

• Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
• Ensuring all legal documents held are still relevant and appropriate
• Booking and managing appointments in the diary
• Update and maintain the database with accuracy

Skills/Experience/Attributes:

• Customer Service experience (any industry) is ESSENTIAL!
• Strong and natural communicator
• Process driven and ability to work collaboratively
• Excellent attention to detail
• Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| NEW BASFORD, NOTTINGHAM |

| SALARY: £17,000 |

| TEMPORARY ONGOING TO PERMANENT |

| MONDAY - FRIDAY, 8.30AM - 5.30PM |

Our client is seeking an experienced customer service advisor to join their dedicated, driven and growing team to ensure their clients receive nothing but remarkable service. You will work closely with the customer service team to offer support and ensure all urgent tasks are carried out in an efficient, timely manner. You will have excellent organisational skills, work well under pressure and have a flair for impressing clients, whilst remaining patient and open to change!

Responsibilities:

• Liaising with contractors ensuring all maintenance issues are dealt with
• Dealing with complaints & compliance
• Maintain budgets to ensure spending is kept below expected levels
• Sourcing trades that are reasonably priced and trustworthy - also includes setting them up with all information
• React quickly to issues on phone and email to maintain excellent service levels
• Responsible for the main office customer service phone
• Prioritise and organise daily, weekly, monthly, quarterly tasks such as, Meter readings, Inspections, Check Ins/ Check Outs, Compliance

Skills/Attributes/Experience:

• Previous customer service experience is ESSENTIAL
• Excellent phone and written communication skills are ESSENTIAL
• Ability to work well under pressure
• Ability to use IT systems and Microsoft Office

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| SERVICE ADVISOR |

| DERBY |

| PAY RATE: £8.50 - £9.50 |

| THURSDAY & FRIDAY|

| TEMPORARY CONTACT: 4 WEEKS | 

| PART-TIME | 

| MUST BE AVAILABLE FOR AN IMMEDIATE START | 

Our client is seeking an experienced service advisor to join their  business. You will work closely with the external sales team to care for existing customers and have fantastic communication skills to ensure customer satisfaction. You will be a natural people person with outstanding communication skills, able to pick new systems up with ease and provide a consultative, customer-centred approach in all tasks undertaken!

Key Responsibilities:

• Respond to online and phone enquiries
• Prepare Quotes for Sales Reps
• Outgoing calls to existing and customers working to KPI’s
• Work closely with the External Sales Team to care for existing customers
• Sales Order Process
• Send out Samples for the sales reps
• Prepare Sales Enquiries correctly to pass to Purchasing

Skills/Experience/Attributes:

• Experience in customer service or similar role is ESSENTIAL
• A high level of attention to detail is ESSENTIAL
• Work as part of the customer service team in the office
• The ability to work as part of a team with excellent communication skills
• Proactive nature, willingness to learn and assist customers
• Professional demeanour

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

LOOKING FOR MORE SOCIAL HOURS?! WOULD YOU LIKE A BETTER WORK LIFE BALANCE?!...THEN LOOK NO FURTHER!!!

| CUSTOMER SERVICE ADVISOR |

| CALVERTON |

| £8.21- £9 PER HOUR - DEPENDING ON EXPERIENCE |

| IMMEDIATE START|

| TEMPORARY TO PERMANENT |

Hours: FULL-TIME MONDAY TO FRIDAY - 8:30AM - 5:00PM

Duration: Temporary to permanent opportunity!

Key Duties:

• Receiving inbound calls
• Processing Customer Orders
• Related administrative duties

Key Skills:

• Communication skills
• Listening skills
• High level of accuracy and attention to detail.
• Call centre experience would be desirable.

Please only apply for this position if you can provide evidence on your CV, which correlate to the elements of this post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADMINISTRATOR |

| NEW EXCITING TEMPORARY ROLE |

| DURATION: 3 MONTHS CONTRACT |

| NOTTINGHAM|

| £8.50 PER HOUR |

| MONDAY TO FRIDAY - 9AM - 5PM |

| START DATE: ASAP |

Our client is seeking to appoint a customer focused individual to be apart of their Customer Service Team!

Responsibilities:

• Manage incoming calls, assisting customers with all enquiries
• Assist with queries relating to repairs
• Promote the services, products and benefits of the business

Skills/Attributes/Experience:

• Experience within a customer service environment (any sector) is ESSENTIAL
• Confident telephone manner
• Strong communication skills
• Good IT skills, confident with data input
• Excellent attention to detail

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

LOOKING FOR MORE SOCIAL HOURS?! WOULD YOU LIKE A BETTER WORK LIFE BALANCE?!...THEN LOOK NO FURTHER!!!

| CUSTOMER SERVICE ADVISOR |

| CALVERTON |

| £8.21- £9 PER HOUR - DEPENDING ON EXPERIENCE |

| IMMEDIATE START|

| TEMPORARY TO PERMANENT |

Hours: FULL-TIME MONDAY TO FRIDAY - 8:30AM - 5:00PM

Duration: Temporary to permanent opportunity!

Key Duties:

• Receiving inbound calls
• Processing Customer Orders
• Related administrative duties

Key Skills:

• Communication skills
• Listening skills
• High level of accuracy and attention to detail.
• Call centre experience would be desirable.

Please only apply for this position if you can provide evidence on your CV, which correlate to the elements of this post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

CAN WE COUNT ON YOUR CUSTOMER SERVICE?!

| CUSTOMER SERVICE ADVISOR |

| PART-TIME - OVER THREE DAYS A WEEK - WEDNESDAY, THURSDAY AND FRIDAY |

| WORKING HOURS: 22.5 (SHIFTS BETWEEN 8:00AM TO 6:00PM) |

| LOCATION: NOTTINGHAM |

| SALARY: £9 PER HOUR |

|TEMPORARY: THREE MONTHS (WITH POSSIBILITY OF EXTENSION) |

| MUST BE AVAILABLE FOR AN IMMEDIATE START |

Job Purpose

• First point of contact for all customers.
• Providing high quality customer service to all customers.
• Working in a busy administration team.
• Taking a high volume of inbound calls.
• Making numerous outbound calls.
• Inputting and updating customer records on various electronic systems.
• Dealing with sensitive information.
• Undertaking general tasks as a part of a busy administration team.

Key Skills

• Previous administration experience is essential.
• A well-rounded background within customer care would be ideal.
• Good telephone manner.
• Competent with Microsoft office packages.

Please only apply for this position if you can provide evidence, on your CV, which coincide with the essential elements of this post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| ADMINISTRATION & CUSTOMER SERVICE ASSISTANT |

| FULL TIME |

| 40 HOURS PER WEEK |

| MONDAY TO FRIDAY |

| 8:30AM TO 5:00PM |

| TEMPORARY ONGOING |

| WILFORD, NOTTINGHAMSHIRE |

| £9 PER HOUR |

Our Client is looking for an enthusiastic Administration and Customer Service Assistant!

Responsibilities:

• Taking inbound customer calls.
• Being first point of contact for the company.
• Communicating important information to all departments within the company.
• Adhoc administrative duties.
• Support the accounts and sales team with general administrative duties.
• Assist the administration team with customer documentation queries.

Desirable:

• Phone based experience.
• Good time management and organisational skills.
• Good attention to detail.
• Great ability to multi-task.

Please only apply for this position if you can provide evidence on your CV, which correlates with the Desirable elements of this post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.