Customer Service jobs in Nottingham

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

• Handling and directing incoming calls
• Booking of meetings, organising refreshments, booking accommodation
• Meet and greet visitors to the offices
• Production of invoices using bespoke system
• Despatching of invoices
• Updating of CRM system
• Taking payments via card payment system
• Handling incoming and outgoing mail
• Monitoring and maintaining stationery supplies
• Photocopying and collating
• Handling mailshots
• Scanning and Filing
• General office tidiness
• Other duties as required.

Person specification:

• Microsoft Excel literate
• You will have exceptional attention to detail skills
• Good typing skills
• You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

• Answering customer emails
• Dealing with telephone queries
• Answering incoming telephone calls
• Route planning for deliveries
• Photocopying
• Filling
• Faxing
• Data input

Person specification:

• You will possess a positive, personable character – able to get on with work on your own
• You will have exceptional customer service and communication skills
• You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Location: Nottingham

Salary: £7.83 - £8.00 per hour

Hours: Full time Monday-Friday 9am - 5pm 

Duration:Temporary 

Your Key Responsibilities:

• Provide outbound and inbound telephone customer service to their extensive customer base
• Providing accurate product information to customers
• Maintaining and updating all information on customer accounts

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service - be that in an office environment, retail or hospitality
• Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking for 2 confident, bubbly and hands on customer service administrators to join their busy team. If this is you, apply today!

*** 2 positions available ***

Location: Colwick Industrial Estate

Salary: £8.65 Per Hour

Hours: Full time, Monday-Friday 8am-5pm

Duration: Temporary leading to Permanent

Your Key Responsibilities:

• Answering the telephone
• Inputting orders
• Data entry
• Dealing with planning and logistics
• Maintaining and updating all information on customer accounts
• General administration

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• IT Literate
• Admin experience
• Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Is your customer service so good you'd like to export it?

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual with confidence in their convictions to provide an outstanding level of Export Customer Service to their clients and sales personnel.

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.
You will listen to the customer above all and understand what they are looking for. 
And finally, you will deliver an excellent standard of service that takes the Customer on a journey- one they will want to keep embarking on again and again!

£20,000 per annum
City Centre, Nottingham

Key Responsibilities:

• Receive incoming international telephone calls and e-mail communications from clients and sales personnel
• Concise input of orders in Sage to despatch and invoice point
• Issue professional and concise response to general queries
• Create commercial invoices and export documentation in relation to processed customer orders complying with HRMC requirements and country specific regulations
• Ensure comprehensive record keeping, both electronic and hard copy in accordance with company policies
• Liaise effectively with all levels of management
• Monitor and document department KPI’s set by the Customer Service Team
• Elevate potential non-standard/complex issues to the Team Leader and Customer Service Manager as necessary
• Maintain detailed knowledge of current company products to ensure a confident image is received by client
• Develop relationships with strategic customers and commercial representatives

Skills/ Attributes/ Experience:

• 3 years customer service experience in a direct customer facing environment is DESIRABLE
• Knowledge of export is desirable but not essential- can be taught
• Fluency in French, German or Spanish is VERY DESIRABLE
• IT Skills - MS Office, databases, Excel
• Excellent telephone manner & communication skills
• Enthusiastic and flexible
• Self-motivated and organised
  
  Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO!

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour

Hours: Saturday and Sunday 8.30am - 5pm

Duration:Temporary leading to Permanent

Your Key Responsibilities:

• Responding to inbound call
• Providing an excellent customer service
• Dealing with customer queries and complaints
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client based in South Normanton are looking for part time Customer Service Advisors to join their dedicated Customer Services team to deliver total satisfaction to their customers. Our clients very passionate about what they do and customer satisfaction is at the top of their agenda.

Location: South Normanton

Hours: Part Time Monday to Friday 2pm - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Key Duties:

• Taking inbound customer service calls and orders from pharmacists
• Answering incoming calls from customers, dealing with enquiries, processing orders and handling queries
• Inputting into a bespoke system (training given)
• Ad hoc duties as required

Key Skills:

• Previous customer service experience
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client, based in South Normanton are looking for Customer Service Advisors to join their dedicated Customer Services team to deliver total satisfaction to their customers. Our clients very passionate about what they do and customer satisfaction is at the top of their agenda.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Start: ASAP

Key Duties:

• Taking inbound customer service calls and orders from pharmacists
• Answering incoming calls from customers, dealing with enquiries, processing orders and handling queries
• Inputting into a bespoke system (training given)
• Ad hoc duties as required

Key Skills:

• Previous customer service experience
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

*** 8 positions available***

Location: Kirkby-in-Ashfield

Hours: Full Time, Monday - Friday 37.5 hours

Duration: Temporary, Initially 3 weeks 

Salary: £8.70 per hour

Start: ASAP

Key Duties:

• Take inbound calls from non trade customers
• Deal with all post sale queries
• Process telephone orders
• Process customer returns
• Support the order input team as required
• Respond to email and fax queries

Key Skills:

• Experience with a Customer Services Department
• Knowledge and experience of dealing with schools and local authorities
• Able to use initiative
• Excellent communication skills at all levels
• Proactive manner
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

*** 7 positions available***

Location: South Normanton (Near McArthur Glen)

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Start: ASAP

Key Duties:

• Taking inbound customer service calls and orders from pharmacists
• Answering incoming calls from customers, dealing with enquiries, processing orders and handling queries
• Inputting into a bespoke system (training given)
• Ad hoc duties as required

Key Skills:

• Previous customer service experience
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.