Customer Service jobs in Nottingham

We have the latest customer service jobs. Browse the latest customer service jobs and other office jobs in Nottingham here.


Customer Administrator

East Leake
£18,771 per annum (+ 7.5% bonus)

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, is seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care.

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Key Responsibilities:

  • Processing customer orders coming in via telephone, e-mail and EDI
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed timescales.
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available.
  • External communication with customers and suppliers, negotiating and building relationships.
  • Proactively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries.
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role.

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Customer Administrator

East Leake
£18,771 per annum (+ 7.5% bonus)

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, is seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care.

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Key Responsibilities:

  • Processing customer orders coming in via telephone, e-mail and EDI
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed timescales.
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available.
  • External communication with customers and suppliers, negotiating and building relationships.
  • Proactively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries.
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role.

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour

Start: ASAP

Duration: 2-3 months temp

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

 Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

  • Answering customer emails
  • Dealing with telephone queries
  • Answering incoming telephone calls
  • Route planning for deliveries
  • Photocopying
  • Filling
  • Faxing
  • Data input

Person specification:

 

  • You will possess a positive, personable character – able to get on with work on your own
  • You will have exceptional customer service and communication skills
  • You will be enjoy working in a fast paced and ever changing environment

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

ICT Service Desk Advisor

£30,000-£33,000 per annum

Alfreton

Our client is looking for an ICT service desk advisor to provide essential support to the company’s end users.

Key Responsibilities:

  • Be the 'face’ of the ICT service desk
  • Determine the user's issue and the cause of the incident
  • Resolve incidents in a timely and efficient manner, dealing with laptops, printers etc
  • Travel required (20%) mainly in the UK to the other company locations.
  • Promote best practices and improvements within the organisation
  • Providing support, guidance and advice to team members
  • Deal with escalated issues from clients and key accounts

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • Qualified to degree level in IT, preferably
  • German speaking would be advantageous, not essential
  • Communication skills
  • Analytically minded
  • Good/excellent functional knowledge of end user computing
  • Basic knowledge of LAN management and topology
  • Knowledge in user/printer administration
  • Willing to travel within UK and occasionally abroad
  • Accepting on call duty

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor- Part Time

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO!

Location: Lenton, Nottingham

Salary: £7.69 per hour whilst temping, £17,500 prorated when Permanent

Hours: Part time flexible

Duration:Temporary leading to Permanent

Start: ASAP

We are currently recruiting for outstanding customer service candidates (people like you) for our Nottingham based client.

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Working as part of a superb and hugely successful team

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

***10 POSITIONS AVALIABLE***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO!

Location: Lenton, Nottingham

Salary: £7.69 per hour whilst temping, £17,500 when Permanent

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Start: ASAP

We are currently recruiting for outstanding customer service candidates (people like you) for our Nottingham based client.

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Working as part of a superb and hugely successful team

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Spanish Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking a Spanish speaking Customer Service professional to join their exciting team with the order and despatch of products to Spanish clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Spain
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent Spanish speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.