Customer Service jobs in Nottingham

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

• Handling and directing incoming calls
• Booking of meetings, organising refreshments, booking accommodation
• Meet and greet visitors to the offices
• Production of invoices using bespoke system
• Despatching of invoices
• Updating of CRM system
• Taking payments via card payment system
• Handling incoming and outgoing mail
• Monitoring and maintaining stationery supplies
• Photocopying and collating
• Handling mailshots
• Scanning and Filing
• General office tidiness
• Other duties as required.

Person specification:

• Microsoft Excel literate
• You will have exceptional attention to detail skills
• Good typing skills
• You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

• Answering customer emails
• Dealing with telephone queries
• Answering incoming telephone calls
• Route planning for deliveries
• Photocopying
• Filling
• Faxing
• Data input

Person specification:

• You will possess a positive, personable character – able to get on with work on your own
• You will have exceptional customer service and communication skills
• You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for x10 friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour whilst temping, £17,500 when Permanent

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

• Responding to inbound call
• Providing an excellent customer service
• Dealing with customer queries and complaints
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour

Hours: Part time Monday-Friday 4pm - 8pm

Duration:Temporary leading to Permanent

Your Key Responsibilities:

• Responding to inbound call
• Providing an excellent customer service
• Dealing with customer queries and complaints
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Exciting Customer Service opportunities in North Nottingham! Do you thrive on providing good customer service? Do you enjoy a fasted paced environment? If the answer is yes then apply today!

Location: South Normanton, Annesley and Alfreton

Hours: Various Full-Time hours Monday – Friday

Duration: Temporary ongoing

Salary: £7.85 - £8.70 Per Hour

Start: Monday 15^th October

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Answering inbound calls
• Deal with any customer enquiries
• Processing orders
• Inputting data into a bespoke system (training given)
• General Admin

Key Skills:

• Previous customer service experience
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking an administrators to join their missing items team This role is a great opportunity to be part of a busy working environment and to expand your experience in admin and data entry.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Start: ASAP

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Investigating Missing claims
• Customer Service
• Checking paperwork is correct 
• Checking orders on the system 
• Processing claims 
• General Admin 

Key Skills:

• Experience using Outlook
• Computer literate and able to use Microsoft Excel
• High level of accuracy and attention to detail
• Flexible and organised
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Do you have contact centre experience with the ability to successfully manage and resolve queries efficiently, whilst building sustainable relationships and trust with customers through open and interactive communication? If this sounds like you...keep reading!

Due to continued growth, our client is seeking to appoint numerous individuals with great communication skills to join their team.

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

Location: 0.5 miles from Junction 27, Hucknall 4 miles, Mansfield 7 miles, Kirkby In Ashfield 3 miles, Eastwood 5 miles

Public Transport:

• Black Cat (From Derby) Every HOUR
• Threes (from Nottingham) From EVERY 10 Minutes

Salary: £16,000 to £18,000 per annum (dependant on experience)

Responsibilities:

• Manage inbound calls
• Deal with all post sale queries
• Process telephone orders
• Process customer returns
• Support the order input team as required
• Respond to email and fax queries

Skills/Experience/Attributes:

• Experience with a Customer Services Department/Contact Centre is essential
• Able to use initiative
• Excellent communication skills
• Proactive manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking for Customer Service advisors; you will be responsible for providing help and advice to customers & store colleagues.

Location: Burton on Trent

Hours: Various Part Time hours, Monday - Friday 4pm-8pm and Weekend 9am-5pm

Salary: £8.00 per hour

Duration: initially 3 months

Key responsibilities

• Tracking orders
• Placing orders
• Product enquires
• Locating their nearest store
• Dealing with refunds and replacements
• Helping to resolve general queries

These enquiries may come via email, telephone, letter, social media and online chat. Therefore, the ability to multi-task, plan and prioritise your workload in order to offer the highest level of service across all of these channels is essential.

Skills, Attributes & Experience

• Motivated and engaging
• Commitment to delivering first class customer satisfaction and service
• Excellent communicator who demonstrates genuine empathy
• Professional approach
• A can-do attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Are you a forward thinking Graduate with a passion for Customer Service? If so, keep reading!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking Graduates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.