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Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE, ACCESSIBLE VIA PUBLIC TRANSPORT |

| £18,500 PER ANNUM |

Our client is seeking a candidate who has exceptional customer service experience to handle customer enquiries. You will be responsible for providing accurate product information and be in charge of updating individual accounts. You must have a warm, friendly nature with a genuine passion for customer service. You will be able to prioritise your time efficiently and be comfortable in learning new systems!

 

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

 

Skills/Experience/Attributes:

  • Personality is paramount!
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Support Administrator (Entry Level)

| OUTBOUND SALES SUPPORT ADMINISTRATOR (ENTRY LEVEL) |

| MANSFIELD |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

 

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

 

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Our client, an expanding family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Membership Sales Consultant

| MEMBERSHIP SALES CONSULTANT |

| WEST BRIDGFORD, NOTTINGHAM |

| £17,500 PER ANNUM (OTE £24,000) |

 

Our client is seeking a seeking an experienced and enthusiastic candidate will be able to drive sales for the club and ensure all set targets are achieved. You will pro-actively generate referrals and be the source of information, dealing with all enquiries relating to membership. You will be successful in developing and maintaining relationships with club members and promote exceptional standards of customer care and service at all times.

 

Key Responsibilities:

  • Develop and maintain a full understanding of the membership system, including joining fees, subscriptions, direct debits, cancellation policy, club services and rules
  • Maintain a comprehensive and thorough knowledge of the company and details of it’s operation policies.
  • Telephone prospective enquiries and to ensure the details are entered onto the prospecting system accurately.
  • Meet with prospective members and to sell the facilities of the club
  • Complete all necessary documentation, both factually and financially accurate, and to record the information on the computer system
  • Ensure that all new members are introduced to the club
  • Set up trial visits, conduct brief tours of the club and follow up
  • Handle any departmental administration required by the department, including making up membership packs and updating computer records

 

Skills/Attributes/Experience:

  • Excellent communication and computer skills
  • Experience within a customer-focused environment is ESSENTIAL
  • Confident telephone manner
  • Enjoys a target driven environment
  • Eye for detail and accuracy
  • Self-motivation and the ability to work on own initiative
  • Energy, enthusiasm and passion are an absolute necessity!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Field Sales Consultant

| FIELD SALES CONSULTANT |

| ILKESTON, DERBYSHIRE - UK WIDE DAILY TRAVEL EXPECTED |

| FIELD BASED POSITION - MOST OF YOUR TIME WILL BE SPENT ON THE ROAD |

| FULL VALID UK DRIVING LICENSE IS ESSENTIAL - COMPANY CAR IS PROVIDED |

| £38,000 - £42,000 PER ANNUM + £30K OTE |

Our client is seeking an experienced sales consultant who is keen to get on the road for business and achieve their targets! You will be confident, energetic and happy to travel the country meeting new clients and maintaining existing contracts. You will be ambitious and thrive off the fast paced culture of a rapidly growing company. You will manage your own diary and time and have the passion to create your own success.

Key Responsibilities:

  • Increase sales with new customers in keeping with the turnover and GP targets
  • To focus on developing new accounts within the target markets
  • Provide solutions to any customer problems
  • Responsible for retaining maintenance contracts
  • Providing reports to the customer following service work and follow up remedial quotations
  • Targeting new customers from beginning to end of the sales process, emails, and sales visits face-to-face
  • Co-ordinating customer enquiries within the company in order to provide a solution to the customer problems
  • Reaching the targets set in the weekly reports e.g. Financial and Input
  • Participating in regular sales meetings
  • Discussing problem sales and looking for solutions
  • Reporting on a weekly basis to Head of Sales through Weekly Reports and Weekly Sales Meetings

Skills/ Attributes/ Experience:

  • Experience within a field based sales position is ESSENTIAL
  • Valid UK Driving License is ESSENTIAL
  • Excellent communication skills at all levels
  • Methodical approach with a keen eye for detail and accuracy!
  • Proactive and enthusiastic attitude!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Field Sales Consultant

| FIELD SALES CONSULTANT |

| ILKESTON, DERBYSHIRE - UK WIDE DAILY TRAVEL EXPECTED |

| FIELD BASED POSITION - MOST OF YOUR TIME WILL BE SPENT ON THE ROAD |

| FULL VALID UK DRIVING LICENSE IS ESSENTIAL - COMPANY CAR IS PROVIDED |

| £38,000 - £42,000 PER ANNUM + £30K OTE |

Our client is seeking an experienced sales consultant who is keen to get on the road for business and achieve their targets! You will be confident, energetic and happy to travel the country meeting new clients and maintaining existing contracts. You will be ambitious and thrive off the fast paced culture of a rapidly growing company. You will manage your own diary and time and have the passion to create your own success.

Key Responsibilities:

  • Increase sales with new customers in keeping with the turnover and GP targets
  • To focus on developing new accounts within the target markets
  • Provide solutions to any customer problems
  • Responsible for retaining maintenance contracts
  • Providing reports to the customer following service work and follow up remedial quotations
  • Targeting new customers from beginning to end of the sales process, emails, and sales visits face-to-face
  • Co-ordinating customer enquiries within the company in order to provide a solution to the customer problems
  • Reaching the targets set in the weekly reports e.g. Financial and Input
  • Participating in regular sales meetings
  • Discussing problem sales and looking for solutions
  • Reporting on a weekly basis to Head of Sales through Weekly Reports and Weekly Sales Meetings

Skills/ Attributes/ Experience:

  • Experience within a field based sales position is ESSENTIAL
  • Valid UK Driving License is ESSENTIAL
  • Excellent communication skills at all levels
  • Methodical approach with a keen eye for detail and accuracy!
  • Proactive and enthusiastic attitude!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Account Manager - Field Based

| ACCOUNT MANAGER - FIELD BASED |

| £25,000 - £30,000 PER ANNUM |

|IDEAL LOCATION: NOTTINGHAM, DERBY OR LEICESTER |

| CAR ALLOWANCE - £3000 |

Our client is seeking to appoint a tenacious, efficient and socially-adept individual to pro-actively develop and maintain relationships with both new and existing clients! You will be highly personable and undertake a consultative approach in order to optimise client relationships and increase awareness of all products and services!

This is a field based position and regular travel will be required as well as 1 to 2 overnight stays per month.

Responsibilities:

  • Develop and maintain strong customer relationships with employers and service providers
  • Manage and develop the relationship between clients and the business to ensure the account achieves its full potential
  • Recognise and identify when it is appropriate to bring in additional support
  • Create professional and high quality proposals and presentations to clients to meet the business requirements
  • Convert proposals into practical implementation
  • Support project delivery where required
  • Demonstrate awareness of the financial implication of decisions
  • Develop, manage and implement effective administration processes relating to the role
  • Develop commercial opportunities as appropriate, to build revenue from clients
  • Ensure involvement by clients as required, to deliver the core projects

Skills/Attributes/Experience:

  • Experience in a similar account management role is ESSENTIAL
  • Resilient, open to change, flexible and adaptable
  • Ability to build strong relationships with clients, colleagues and stakeholders
  • Proven ability to develop and maintain business partnerships and working relationships across organisational boundaries
  • High levels of self-confidence and awareness
  • Full driving license and access to a vehicle is ESSENTIAL

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrators - We Want You!

We specialise in Sales Administration and Order Processing positions and want to hear from candidates with this experience! If you're a confident Sales Administrator seeking your next challenge, we would love to hear from you! 

This is a general advertisement seeking experienced candidtaes for upcoming positions - locations throughout Nottinghamshire with salaries ranging form £18,000 - £23,000 per annum!

Get in touch today if you have experience in:

  • Sales Administration
  • Order Processing
  • Quotations
  • General Administration
  • Sales Support

* Registration appointments now available, ensuring you get first refusal on all new vacancies! *

Hit 'apply' and see how we can help you today!

Sales Administrator

| SALES ADMINISTRATOR |

| BULWELL |

| £9.50 - £10.00 PER HOUR |

 

Our client is seeking to appoint a driven Sales Administrator to help drive forward sales across the company. Our client is a specialist design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. They focus on providing top quality safety-critical services for the protection of people, buildings and infrastructure. They are a successful, growing company that are looking for talented employees who want to work in an environment that is challenging and rewarding

Hours: Monday - Friday 8.30am - 5pm

Duration: Temporary ongoing

Start: ASAP

 

Key responsibilities:

  • Internal sales
  • Managing sales
  • Dealing with customers on the phone and via email
  • Prepare and submiting quotations
  • Dealing with enquiries

Skills/Attributes/Experience:

  • Previous sales experience
  • Customer focused
  • Negotiation skills
  • Communication skills
  • Excellent time management and organisation
  • High attention to detail
  • Be a team player

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

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