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Sales Administrator (Engineering)

Our client, a long established and well-known family run business, is seeking a robust, efficient administrator to provide support to their fast-paced, energetic engineering office! You will thrive in an everchanging environment and possess the ability to spin numerous plates at once!

Location: Lenton, Nottingham

Salary: £20,000 per annum

Responsibilities:

  • Raise work orders on the system
  • Produce order confirmation documentation for the customer
  • Liaise with the customer throughout the entire sales process
  • Organise transportation, negotiating the best price
  • Raise sales invoices and input all information into record books
  • Chase customers for payment
  • Produce dispatch lists
  • Organise any insurance claims for damaged goods during transit
  • Deal with customer queries and complaints
  • Personnel holiday and sickness records

Skills/Attributes/Experience:

  • Previous experience within an administrative role is ESSENTIAL
  • Driving License and access to a vehicle are ESSENTIAL
  • Excellent attention to detail
  • Professional and confident telephone manner
  • Robust & confident
  • Excellent IT skills, able to pick up new systems quickly
  • Customer orientated

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

Our client is seeking a dynamic and tenacious individual to become an integral part of their team! You will be a listener and a thinker, not afraid to get your hands dirty at times and get stuck in! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Location: Castle Donington, Derbyshire

Salary: £18,000 per annum

Responsibilities:

  • To process orders received by phone, fax and email with a high level of accuracy
  • To respond quickly and efficiently to all in-coming sales enquiries
  • To prepare pricing & quotations when required and follow up all enquiries 
  • To ensure that all customer record files are updated with relevant information
  • To keep up to date with new product developments, increase product technical knowledge
  • Carry out general office duties including assisting in the warehouse when required!

Skills/Attributes/Experience:

  • Experience within a similar role is essential
  • The ability to work as part of a team and have excellent communication skills
  • A professional and courteous approach to customers and colleagues who will be treated with integrity, professionally, efficiently and with courtesy at all times
  • A high level of attention to detail is essential at all times to ensure the highest standard of customer satisfaction

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 12 Month FTC

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Sales Support Advisor

Our client is seeking to appoint an individual who has worked within a team environment where customer focus is of the utmost importance, and where the need for attention to detail, accuracy, expedience and ability to interpret drawing and plans is required.

 You will have a 'will do’ attitude and have the ability to work across various teams to ensure that the customers needs are always met!

Location: Mansfield

Monday to Thursday: 8am - 5pm & Friday 8am - 2:30pm

Salary: £22,000 per annum

Main Responsibilities:

  • Support in new business development in UK and Europe
  • Business and customer relationship development
  • Product and material research & development, including sourcing in a quality-compliant way
  • Develop, encourage and establish solid business relationships with customers, including developing and maintaining contacts where necessary
  • Provide a fast and accurate response to customer queries regarding product range, quotes, prices order status, stock availability, lead times, deliveries and discrepancies
  • Process sample requests and monitor sample quality, safe packaging and despatch
  • Follow up any enquiries in order to encourage development of business relationships including potential business figures and collate information as and when requested by the Technical Sales Support Manager
  • Create and regularly update customer database designed to be used by Sales Department
  • Prepare company and product information, brochures and samples when necessary
  • Support the Technical Sales Support Manager in developing new business contacts
  • Ensure effective running of Company Sales Systems and Procedures including SAP and bespoke internal procedures.

Skills and Qualifications:

  • Expereince in a similar role is ESSENTIAL
  • Experience of working in an automotive manufacturing environment would be advantageous
  • Pro-active, approachable and outgoing attitude
  • Good attention to detail and accuracy
  • Good level of keyboard skills, grammar, literacy and numeracy including developing spreadsheets
  • Good knowledge and experience of Excel and Word, letter/fax layouts and wording.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales and Logistics Coordinator

Our client are seeking to appoint an enthusiastic, proactive and highly-organised individual to assist in the day to day running of the sales department as a Sales & Logistics Coordinator!
The successful candidate will provide administrative assistance and ensure the accurate upkeep of records as well as providing adequate support to customers. This includes responsibility for logistics and customer service for a defined list of clients.

Salary: £22,000 to £25,000, dependant on experience

Location: Annesley, Nottingham

Key Responsibilities:

  • To assist with the processing of customer enquiries
  • Prepare information - contact clients with technical information and questions - research the client in order to categorise the business
  • Preparing quotes on in house system, including monitoring of quote lead-times and following up of quotes
  • Formulation of floor price information
  • Processing Prototype/ Sales Orders and Schedules
  • Supporting the prototype process and ensuring with engineering team that deadlines are met
  • To ensure all documentation is kept in an orderly and efficient system - creating forms and procedures as needed
  • To liaise internally advising of dates and phase ins as required ensuring that logistically they are reducing excessive carriage charges and minimising delays to schedule
  • To assist in outgoing logistics on a portfolio of client accounts
  • Take responsibility for the processing of shipments on the system
  • To raise paperwork and labels as needed
  • To book transport in due time using customer websites as necessary
  • Keeping customers informed of any logistic issues

Skills/Attributes/Experience:

  • Experience of working with client based logistics platforms OR in a sales capacity is ESSENTIAL
  • Confident telephone manner
  • Ability to work as member of team
  • Thorough, organised approach
  • Confident learner, quick to pick up new systems
     

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator (International Client Base)

Our client, a market leader, is seeking to appoint a Key Account Advisor due to have a significant and growing, international presence! You will be the first point of contact for customers placing new orders, order updates, enquiries and complaints. It is a busy and demanding role where you are required to build fantastic working relationships with your internal customers (the Sales Managers) and your customers!

Location: Sherwood Business Park, Annesley

Salary: £19,000 - £22,000 per annum

Responsibilities:

  • Inputting new orders from customers, handling any queries or questions by phone or email
  • Working the order book for allocated customers, resolving any issues on orders that might prevent them processing through to distribution and updating customers on their deliveries
  • Working closely with the Sales and Sales Support teams to champion the customer's needs
  • Processing and managing any complaints and/or returns to minimise the cost to the business
  • Project management of large orders or schemes, coordinating across the business to ensure everyone is customer focused
  • To identify and act upon improvements within the business.

Skills/Attributes/Experience:

  • Experience in an account management/customer service role with international experience is essential!
  • Experience of international trade and export procedures
  • Excellent verbal and written communication skills
  • Highly computer literate and proficient in the use of MS Office (Excel, Word, PowerPoint and Outlook)

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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