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Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Sales Administrator (4 full days week)

£17,200 per annum for 4 days
Eastwood area

32 Hours: full days Tues - Fri

Key Responsibilities:

  • Switchboard managements, answering and distributing calls
  • Set up new accounts, customer records and product records on the system
  • Accurate data entry
  • Produce and distribute welcome packs
  • Process pro forma orders and staff sales
  • Organise and distribute incoming and outgoing post
  • Supporting process simplification and improvement changes
  • Daily reporting

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience within a similar role is essential
  • Educated to GCSE standard
  • Polite and professional telephone manner
  • Attention to detail
  • Ability to deliver work to specification in an accurate and timely manner
  • Excellent communication skills
  • Strong time management and organisation
  • IT literate
  • Positive, personable and self-motivated
     

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Telesales Executive

£18,000 - £21,000 per annum + Bonus (based on call Quantity & Targets achieved)
Farnsfield

  • 9 miles, 20 minutes from Mansfield
  • 12 miles, 25 minutes from Newark-on-Trent
  • 16 miles, 25 minutes from Bingham
  • 16 miles, 40 minutes from Nottingham

Our client is seeking a motivated, driven and confident individual to operate as a Telesales Executive. Initially a telephone-based position, you will act as the first point of contact between prospective customers and the company, cold-calling and qualifying potential sales opportunities.

**Due to location you will need access to your own vehicle**

Key Responsibilities:

  • Develop a working knowledge of the company’s service offering
  • Prepare action/business plans to effectively develop sales leads and prospects
  • Ascertain and qualify the quality of new leads and report via CRM
  • Maintain contact with clients to ensure high levels of client satisfaction
  • Participate in the company's external event programme including presence at exhibitions
  • Provide timely feedback to the Sales Manager regarding performance
  • Sending emails and unsolicited sales information
  • Finding key regional players around the UK
  • Chasing up key portals for new tenders

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Persistent / Tenacious / Motivated / Happy!
  • Experience in a B2B telesales environment- call centre experience would be advantageous
  • Proven track record of achieving targets
  • Previous experience of CRM software would be advantageous
  • Able to communicate with clients at all levels
  • Consultative sales skills
  • Ability to assess and understand customers’ needs to fulfil their requirements
  • Adaptable and fleixble approach to work
  • Attention to detail, strong organisation and time management skills
  • Ability to apply initiative to all situations

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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