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Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Order Processor (Technical)

£20,000 - £25,000 per annum
Kirkby-In-Ashfield

Our client is seeking an efficient, process-driven individual with a keen eye for detail to manage and take ownership of incoming orders!

Key Responsibilities:

  • Recieve and process incoming orders from customers via telephone and email
  • Understand a floor plan from a customer order and floor plan (trained in house)
  • Manage accounts and projects to ensure jobs run smoothly, timely and to the correct specifications
  • Suggest alternative methods or ideas when problems arise
  • Liaise with various departments on a daily basis to keep the customer updated as to the status of their order

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Technically minded with a logical thought process
  • An understanding of dimensions and measurements
  • Professional telephone and email manner - confident and clear communication
  • Excellent time management and organisation
  • Detail conscious
  • Tenacious and driven

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

Our client is seeking a dynamic and tenacious individual with experience in Sales Administration to become an integral part of their internal sales team!

You will be a listener and a thinker, able to take instruction from a client and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Mansfield
£20,000 per annum

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion
  • Making proactive sales calls to existing and new customers

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL and must be DEMONSTRATIVE
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Administrator (32.5 Hours)

Our client requires a meticulous, enaging and focused individual to provide Administrative support to the Sales team!

Location: Langley Mill
Salary: £16,000- 18,000 per annum 
Hours: Tuesday- Friday, 9-5pm Part Time
Benefits: 20 days per annum

Key duties and responsibilities include:

  • Set up and update new accounts / terms
  • Set up and maintain product prices and dealer price lists
  • Simplify processes
  • Action various daily reports

Skills/ Attributes/ Experience:

  • Confident with EXCEL
  • Excellent attention to detail and ability to complete tasks accurately and on time
  • Quick learner
  • Self-motivated, flexible and able to work as part of a team
  • Experience of maintaining data/records
  • An excellent understanding of Microsoft office, especially Excel and Word
  • Excellent time management skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

Our client is seeking a dynamic and tenacious individual with experience in Sales Administration to become an integral part of their internal sales team!

You will be a listener and a thinker, able to take instruction from a client and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Mansfield
£20,000 per annum

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Proactively researching sales opportunities, organise promotions, exhibitions and demonstration days
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion
  • Making proactive sales calls to existing and new customers
  • Contribute to sales meetings with reports of figures where necessary

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL and must be DEMONSTRATABLE
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Experience working with utilities would be advantageous but isn't essential
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Sales Administrator

Our client requires a meticulous, enaging and focused individual to provide Administrative support to the Sales team!

Location: Langley Mill
Salary: £16,000- 18,000 per annum 
Hours: Tuesday- Friday, 9-5pm Part Time
Benefits: 20 days per anum

Key duties and responsibilities include:

  • Simplify processes where possible
  • Set up and update new accounts / terms
  • Set up and maintain product prices and dealer price lists
  • Action various daily reports
  • Process daily out bound post
  • Distribute incoming post

Skills and qualifications

  • Confident with EXCEL
  • Excellent attention to detail and ability to complete tasks accurately and on time
  • Quick learner
  • Self-motivated, flexible and able to work as part of a team
  • Experience of maintaining data/records
  • An excellent understanding of Microsoft office, especially Excel and Word
  • Excellent time management skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

£17,000 - £18,500 per annum
Colwick, ** Due to location, own transport is required **

Our client is seeking an organised, efficient & personable individual to provide effective customer service and administrative support to a busy and successful team. You will have experience liasing with customers directly, building a rapport and ensuring a first-class customer experience is achieved.

Key Responsibilities:

  • Provide inbound telephone customer service to an extensive customer base
  • Dealing with customer enquiries and complaints in a professional and timely manner
  • You will possess an eye for detail, providing accurate product information to customers
  • Maintaining and updating all relevant information on individual customer accounts
  • Working as part of a superb and hugely successful team

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous administrative experience
  • Strong keyboard skills and good with IT
  • A confident and professional telephone manner
  • Knowledge and understanding of what great customer service is
  • Used to working on their own initiative in a fast-paced and lively office.
  • Friendly, personable and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

Customer Service Administrator
£17,000 - £18,500 per annum
Colwick, ** Due to location, own transport is required **

Our client is seeking an organised and efficient individual to provide effective customer service and administrative support to a busy and successful team.

Key Responsibilities:

  • Provide inbound telephone customer service to an extensive customer base
  • Dealing with customer enquiries and complaints in a professional and timely manner
  • Providing accurate product information to customers
  • Maintaining and updating all relevant information on individual customer accounts
  • Working as part of a superb and hugely successful team

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous administrative experience
  • Strong keyboard skills and good with IT
  • An excellent eye for detail
  • A confident and professional telephone manner
  • Knowledge and understanding of what great customer service is
  • Used to working on their own initiative in a fast-paced and lively office.
  • Friendly, personable and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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