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Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

Our client is seeking to appoint a proactive & logical administrator to join their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with queries, delivering top class customer service & steering a fast moving ship!

Location: Colwick, Nottingham

Salary: £20,000

Key responsbilities:

  • Managing the sales portal linked to China where the company factory is based
  • Exporting information through spreadsheets
  • Managing the order inbox
  • Taking calls from dealers/general enquiries
  • Communicating prices/deliveries/products etc
  • Order tracking
  • Follow first hand resolution at all times following queries through to their final conclusion
  • Problem solving/decision making

Skills/Attributes/Experience:

  • Logical mind
  • Calm disposition
  • Knowledge of SAP
  • Excel/spreadsheet skills - V & H look ups
  • Good telephone manner
  • Good listening skills
  • Excellent written skills
  • The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others
  • Previous experience in an administrative setting is desirable

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Sales Administrator

Our client is seeking a dynamic and tenacious individual with experience in Sales Administration to become an integral part of their internal sales team!

You will be a listener and a thinker, able to take instruction from a client and produce a positive outcome! If you are enthusiastic, engaged and have a will and a want to learn, this is a fantastic opportunity for you!

Location: Mansfield, Nottinghamshire
Salary: £20,000 per annum

Key Responsibilities:

  • Processing of daily sales and hire orders from telephone calls and emails
  • Preparation of daily and monthly sales figures and reports
  • Communicate with internal and external sales staff offering administrative support where necessary
  • Responding to customer enquiries promptly and efficiently, monitoring quote progress through to conclusion
  • Making proactive sales calls to existing and new customers

Skills/Experience/Attributes:

  • Experience in Sales Administration is ESSENTIAL 
  • Ability to manipulate and deliver data through use of Excel is ESSENTIAL
  • Personality is paramount - the ability to fit well in a team environment and thrive!
  • Excellent communicator, professional and approachable, keen to please and happy to get stuck in
  • Excellent written and verbal communication skills
  • Well organised with the ability to think on your feet and respond effectively to changing priorities
  • Able to make decisions and negotiate a deal, often thinking outside the box to reach a mutually beneficial conclusion with the customer

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator / Order Processor

Our client is seeking to appoint a process-driven individual with a keen eye for detail to form a pivotal part of their sales team and both manage and take ownership of incoming orders!

The company is enjoying excellent growth in a very dynamic industry on the back of a great team! You will make a fantastic addition to this forward-thinking team, with the ability to succeed at a high level and be taken seriously when you put forward ideas and suggestions to further improve company efficiency!

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

£20,000 - £25,000 per annum

Kirkby-In-Ashfield

Key Responsibilities:

  • Receive and process incoming orders from customers via telephone and email
  • Understand a floor plan from a customer order and floor plan (trained in house)
  • Manage projects to ensure jobs run smoothly, timely and to the correct specifications
  • Suggest alternative methods or ideas when problems arise
  • Liaise with various departments on a daily basis to keep the customer updated as to the status of their order

Skills / Experience / Attributes

  • Technically minded with a logical thought process
  • An understanding of dimensions and measurements
  • Professional telephone and email manner - confident and clear communication
  • Excellent time management and organisation
  • Detail conscious
  • Tenacious and driven

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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