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Head Out Of Hospitality & Into The Office!

Do you have experience within the Hospitality industry but the time has come to make the transition into the office environment? If so, keep reading!

Due to continued growth and success, our client are seeking to appoint a confident communicator where going the extra mile for a customer is an every day occurrence!

If you find yourself ready for more stable hours within an office environment, with a desire to put your excellent customer care skills to use, this could be the opportunity for you!

Location: Colwick

Salary: £17,121 per annum

Full & Part Time hours available!

Hit 'apply' and see how we can help you with the next step in your career!

Part Time Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.74 PER HOUR - 15 HOURS/ WEEK |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

 

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Full & Part Time positions available!

Full Time:

  • 37.5 Hours a week, shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat & Sun (1 in 4)
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 week in every 4 will be late shifts - 1pm - 9pm

Part Time:

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Appointment Executive

READY TO BOOK AN APPOINTMENT FOR YOUR NEXT CAREER MOVE?

 

| APPOINTMENT EXECUTIVE |

| LENTON |

| £17,500 PER ANNUM OTE £21,500 |

 

HOURS: FLEXIBLE OVER 7 DAYS 

Our client are seeking to appoint a tenacious individual to form a key part of their busy customer centric team of individuals who all enjoy delivering an outstanding customer experience! If you are target/sales driven and have an excellent telephone manner as well as a warm and friendly personality, this is the opportunity you've been waiting for!

Responsibilities:
 

  • Answering incoming telephone enquiries with the aim of turning them into appointments
  • Engaging & answering our customer’s enquiries via email / website, so having a flair for talking, engaging & selling to customers is key
  • General customer service duties


Skills/Attributes/Experience:

  • Excellent telephone manner
  • Sales / target driven
  • Well organised with attention to detail
  • Strong communication skills
  • Good standard of education

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Feeling Rejected By Retail?

REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

When the customer is at the forefront of everything you do ...

| CUSTOMER SERVICE ADMINISTRATOR |

| CASTLE DONINGTON |

| £17,000 PER ANNUM |

Our client are seeking to appoint a confident individual to liaise with a broad range of customers regarding their orders! You will be proactive, with an excellent telephone manner. This is an outstanding opportunity to join a family run, growing business, in which capability and confidence are key!

Responsibilities:

  • Managing customer relationships either through numerous channels in regards to their order
  • Liaise with a variety of departments across the business
  • Input orders ensuring correct product codes, prices and quantities are correct
  • Answer incoming calls ensuring any requests are completed in a timely manner
  • Build relationships with customers, ensuring a top class service is provided
  • Offer alternatives when products are out of stock or products are eliminated.

Skills/Attributes/Experience:

  • Experience within a customer service based role is ESSENTIAL
  • A driving license and access to a vehicle is ESSENTIAL
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems
  • Ability to work to deadlines, with the constant need to prioritise workload.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Ready To Make Your Move Out Of Retail?

EXIT RETAIL, ENTER THE OFFICE...

 

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

 

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

* Assessment day Friday 11th January at 9.00am *

Hours: Full & Part Time Hours

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Advisor - 2 Positions Available!

Due to continued growth, our Client is seeking to appoint numerous individuals with great communication skills and a positive approach to join their Customer Services Department.

The only experience required is to have previously worked within a contact centre!

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

Location: 0.5 miles from Junction 27, Hucknall 4 miles, Mansfield 7 miles, Kirkby In Ashfield 3 miles, Eastwood 5 miles

Public Transport:

  • Black Cat (From Derby) Every HOUR
  • Threes (from Nottingham) From EVERY 10 Minutes

Salary: £16,000 to £18,000 per annum (dependant on experience)

Responsibilities:

  • Take inbound calls
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Skills/Experience/Attributes:

  • Experience with a Customer Services Department/Contact Centre is essential
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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