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Supplier Retention Advisor

| SUPPLIER RETENTION ADVISOR |

| DERBY |

| PAY RATE: £9.23 |

| PART-TIME - 20 HOURS A WEEK |

| WORKING HOURS: MONDAY - FRIDAY, 9:00AM - 1.00PM|

| TEMPORARY ASSIGNMENT: 3 MONTHS - INITIALLY |

| NO COLD CALLING!!! |

Our client is seeking to appoint a confident individual with outstanding communication skills in order to support the Senior Retentions Team Advisor!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service!

Responsibilities:

  • Provide outgoing telephone and email support to suppliers.
  • Updating current supplier and customer records accordingly.
  • Maintaining internal documents of internal and external documents relating to supplier retention.
  • Building and maintaining existing client relationships through outbound account management.
  • Take incoming calls from customers and general customer liaison/queries.
  • Providing information on the services offered being offered.
  • Renewing subscriptions provided by the company.
  • General Administrative duties.

Skills/Attributes/Experience:

  • Experience within a customer facing role is ESSENTIAL.
  • Phone based experience is ESSENTIAL.
  • Able to work in a fast past environment.
  • Strong time management and organisation skills.
  • Happy to work within a target driven environment.
  • Good IT skills, with the ability to learn and understand new systems.
  • Excellent communication skills and be able to build rapport with customers.
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail.
  • Enjoys working within a team!

Please only apply for this position if you can provide evidence on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

If Customer Service Is Your Thing, Give Us A Ring!

We specialise in commercial recruitment and have various clients that seek candidates with a proven track record of excellent customer service!

This is a general advertisement seeking experienced candidates for upcoming positions - locations throughout Nottinghamshire with salaries ranging from £16,500 - £20,000 per annum!

Get in touch today if you have experience in:

  • Customer Service
  • Inbound/Outbound calls
  • Handling complaints
  • Booking appointments
  • Update and maintain databases with accuracy

Hit 'apply' and see how we can help you today!

Customer Service Team Member

| CUSTOMER SERVICE TEAM MEMBER |

| MANSFIELD |

| £19,000 - £21,000 PER ANNUM |

| MONDAY - FRIDAY 8.30AM - 5.15PM & FRIDAY 8.30AM - 5.00PM |

Our client is seeking a determined and sociable candidate who will enjoy the challenge of problem solving and come up with well thought through practical solutions. You will be able to effectively listen, absorb and digest information whilst building upon stable relationships. You will achieve set goals in a non-assertive and efficient manner and work to a high specification in order to improve and maintain quality.

Responsibilities:

  • Supporting the team to create quotes, order samples and follow-up the customer quote.
  • Supporting team members in data input in collating and maintaining customer information.
  • Responsible for supporting team members in the communication with others key to the customer fulfilment process, for example, requesting artwork internally and POs with suppliers externally and liaising with dispatch and process orders and repeat orders.
  • Responsible for supporting team members to service, develop and grow accounts.
  • Responsible for pro-actively developing accounts by becoming their trusted adviser.
  • Gather facts and figures, monitor self and others and achieve goals in a timely and factual manner.

Skills/Experience/Attributes:

  • Passionate - about your work.
  • Proficient communicator - with both internal teams and clients.
  • Influencing skills - can gain commitment from others in the team to deliver and from clients to deliver on their requirements
  • Has strong analytical problem-solving skills and is highly organised.
  • Pro-active - is responsible for making things happen and bringing things back on track.
  • Takes responsibility to deliver on their personal commitment.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD, ACCESS TO A VEHICLE IS ESSENTIAL |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding, family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor

| PART TIME CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £9,802 PER ANNUM + BONUS |

| 4.00pm - 8.00pm - MONDAY - FRIDAY |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?I f you have the passion, we have the position!

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standard

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Excellent Progression Opportunity!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £15,500 - £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

* Open Evening - 10th October 2019 at 5.30pm *

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Immediate Starts!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

  • 33 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and FREE fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Free Fruit Forever!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,150 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - 2 DAYS OFF PER WEEK |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression? If you have the passion, we have the position!

Benefits:

  • 25 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Salary Finance - a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Feeling Rejected By Retail?

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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