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Administration & Customer Service Assistant

| ADMINISTRATION & CUSTOMER SERVICE ASSISTANT |

| WILFORD, NOTTINGHAM - ACCESSIBLE VIA PUBLIC TRANSPORT |

| £18,000 - £19,000 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.30AM - 5.00PM |

| PERKS: FREE CAR PARKING, 20 DAYS HOLIDAY |

 

Our client is seeking an organised and thorough candidate who will be able to take the lead in admin and customer service duties and ensure all messages are recorded and concise. You will have an excellent telephone manner and be confident in liasising with customers. You will be able to multitask and work well under pressure to ensure all tasks are completed on time and efficiently. You will also act as support for the sales/accounts team and be the first point of contact for the company.

 

Responsibilities:

  • Answering incoming calls
  • Being the first point of contact for the company
  • Listing all messages clearly and concisely
  • Taking telephone calls and e-mail communications from customers and dealing with enquiries
  • Assisting the admin team with collating invoices, customer repots and customer documentation queries
  • Supporting the sales/account team with general administrative tasks
  • General support to the whole office

 

Skills/Attributes/Experience:

  • Background in an Administrative/Customer service position is ESSENTIAL
  • Excellent Microsoft office and excel skills are ESSENTIAL
  • Excellent communication skills at all levels
  • Methodical approach with a keen eye for detail and accuracy!
  • Ability to multitask and a high level of organisation
  • Proactive and enthusiastic attitude!

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Secretary/Administrator (Part time - 22.5 hours)

| SECRETARY/ADMINISTRATOR |

| NOTTINGHAM CITY CENTRE |

| £17,550 PER ANNUM |

| PART TIME 22.5 HOURS A WEEK, FINISH TIME 5.30PM - NOT FLEXIBLE |

Our client is seeking is experienced Secretary will who will be working collaboratively with a wider team of PA's, secretaries and admin staff to provide a high standard of support to a professional services team. You will work effectively to support the team by receiving telephone calls from clients, contacts, external and internal staff. You will have a good knowledge of administration skills and be able to support the reception with cover during busy times.

Responsibilities:

  • Receive telephone calls from clients, contacts and external & internal staff. Transferring calls and relaying messages to the team where necessary
  • Typing of letters, reports, agendas, proposals, PowerPoint presentations and other general correspondence
  • Diary management - arranging meetings, booking meetings rooms, conference call lines, arranging travel, accommodation, lunches, and car parking places
  • General administration duties including photocopying, scanning, binding, all aspects of filing, processing incoming and outgoing post, opening and distributing mail
  • Supporting reception with cover during busy times and absence to cover all reception duties
  • Researching and applying events to the centralised networking calendar, providing support at marketing events and various other administration duties on an occasional ad hoc basis

Skills/Attributes/Experience:

  • Experience in a similar Secretarial/Administration role is ESSENTIAL
  • Good working knowledge of Microsoft Office
  • Enthusiasm and a self-managing attitude are essential
  • Ability to prioritise workload

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Accounts)

| ADMINISTRATOR (ACCOUNTS) |

| BLENHEIM INDUSTRIAL ESTATE, NOTTINGHAM |

| £18,000 PER ANNUM |

| NO ACCOUNTS EXPERIENCE NECESSARY |

 

Our client is seeking an experienced Administrator to join their busy and fast paced Accounts team. You will be extremely organised in chasing clients for overdue payments and working as a team to consistently complete work to agreed company standards. You will have excellent communication and customer service skills and be exceptional in responsiveness to customer enquiries.

 

Key Responsibilities:

  • Follow the agreed process for the raising of invoices to clients ensuring correct fees are charged and all costs recharged correctly where applicable
  • Follow agreed process for payment of client / third party supplier invoices
  • Ensure expenditure lines on Compass are accurate and up to date
  • Review the Debtors List provided by Sales Ledger each week and chase clients for overdue payments
  • Deal with enquiries for payment of suppliers liaising with Purchase Ledger where necessary
  • Provide cover for additional duties within the department when required
  • To ensure good administration processes and adherence to procedures
  • Ensure that all expenditure invoices are received as appropriate
  • To comply with the service standards and company deadlines

 

Skills/ Attributes/ Experience:

  • Experience within an Administrative role is ESSENTIAL
  • Experience within an Accounts position is ADVANTAGEOUS
  • IT literacy is ESSENTIAL
  • Excellent communication and customer service skills
  • Ability to work part of a team
  • Excellent work planning and organisation skills
  • Confident telephone manner

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Support Administrator

|OFFICE SUPPORT ADMINISTRATOR |

| £18,720 PER ANNUM |

| ILKESTON, NOTTINGHAM |

Our client is seeking to appoint an enthusiastic and customer focused individual to join their Cross-Hire Team. You will be responsible for providing a first class customer experience and dealing with all requests in a prompt and efficient manner. You will be eager to make an impression and source new suppliers, building a reputable relationship with them and ensuring their return custom!

Key Responsibilities:

  • First point of contact for incoming calls and enquiries
  • Dealing with requests on email and forwarding the appropriate emails to colleagues
  • Taking booking for customers and providing first class customer service
  • Sourcing suppliers and gaining new custom
  • Obtaining quotes from suppliers and processing them
  • Monitoring supplier performance and relaying the information to the relevant team
  • Maintaining and updating spreadsheets and databases


Skills/Experience/Attributes:

  • Previous experience in a support/ administrative role is essential
  • Strong communication skills, both written and verbal
  • Focus on maintaining excellent levels of customer service and care
  • Efficienct and hardworking
  • Attention to details
  • Organisation skills and managing, priortising your own workload
  • IT Literacy is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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