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Office Manager (Business Development)

Are you an organised and professional individual who is looking for a new challenge within a fast paced environment? If so, we have a fabulous opportunity and we want to hear from you!

£22,000 per annum
Langley Mill

Key duties include:

  • Manage and maintain the front office, including managing the SAGE software, resolving errors when they occur
  • Managing the Sales Admin Assistant
  • Supporting the front office in terms of invoicing, processign orders and answering enquiries (phone & email)
  • Weekly reporting and updating of the website
  • Managing existing relationships with customers
  • Management of DPD: requesting an extra pick up, annually negotiations
  • Organisation and attendance of annual Trade Shows (requires travel)
  • Analysing the planning system and raising orders for the Procurement Manager`s approval
  • Responsible for sales and trend analysis
  • Assisting in finding sales channels for our brands

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Excellent communication skills on a professional level
  • A professional telephone manner
  • Excellent capabilities on Microsoft packages
  • The ability to develop strong relationships with customers
  • The ability to think logically under pressure
  • A proven track record of working closely with team members
  • A commercial attitude to develop new business


Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Shared Offices Centre Manager

£20,000 per annum
Basford

Our client is seeking to appoint a driven and committed individual to manage shared offices, promoting the space and attending to all tennancy needs.

Key Responsibilities:

  • Manage all aspects of the building and the tennants' needs
  • Switchboard management including virtual support
  • Respond to enquiries and complaints
  • Actively market and promote the centre, ensuring 100% occupancy
  • Selling virtual tennancy and conferencing services
  • To learn and actively promote all products and services within their portfolio ensuring clients are fully aware of all service provisions
  • Diary management - booking appointments and conferences
  • Assist with monthly invoicing
  • General reception and administration duties
  • Conference and event support including organising, serving and clearing refreshments

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • Previous experience within a similar position is very desirable but not essential
  • Natural marketing and selling abilities
  • Excellent administration, organisation and planning ability
  • Good time management
  • Ability to handle multiple and prioritise tasks
  • Solutions focused and a problem solver
  • Positive and proactive approach

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Services Manager

£35,000 - £38,000 per annum

Annesley

Our client is looking for an organised and decisive Customer Service Manager to co-ordinate and support their external sales team.

Key Responsibilities:

  • Collect, control and process orders
  • Liaise with other departments to schedule activities
  • Support the Account Managers with field visits and the resulting actions
  • Coordinate activities related to registrations
  • Manage customer requests, complaints and questions
  • Maintain company databases and systems and report information to management
  • Serve as a point of contact for customers

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • Management and Customer Service experience is essential
  • A commercial or business degree is desirable
  • Proven experience of CRM systems
  • An ability to influence, change and drive innovation
  • A demonstrable track record as an effective people manager
  • Thrives in fast-paced challenging environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Manager

£35,000 - £38,000 per annum

Chesterfield

Our client is looking for a commercially minded and experienced individual to lead and manage their busy sales support function.

Key Responsibilities:

  • Manage the order processing schedule and keep all service logs up to date
  • Provide effective support to the Account Managers
  • Ensure that customer questions and complaints are tackled and customer service levels are maintained
  • Follow administration processes and ensure systems are run efficiently and effectively
  • Promote best practices and improvements within the organisation
  • Creation and maintenance of business-critical reports
  • Act as an interface between the customer, sales and all other departments within the organisation
  • Managing the admin/office support staff

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • In depth knowledge of Customer Service management, processes and systems
  • Ideally qualified in a commercial or business discipline
  • Proven experience of CRM systems
  • Strong level of business and commercial acumen
  • Able to manage changing priorities and multiple tasks
  • Approachable, enthusiastic and energetic!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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