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IT Customer Support Technician

Location: Nottingham

Salary: Minimum Wage (Age Dependent)

Hours: 40 Hours - Monday - Friday 9.00am - 17.30pm

Your Key Responsibilities:

  • Managing daily desktop issues, such as printers, MS Office, CRM and emails
  • Providing excellent first line IT support, both hardware and software, to our ever growing team
  • Work collaboratively with colleagues, sharing information and systems knowledge
  • Progress customer and colleague requests for assistance

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Have an interest in all aspects of IT, both hardware and software and be looking to develop your skills in a varied role
  • Be a methodical problem solver and able to prioritise differing customer requests
  • Be an effective team worker collaborating with colleagues and equally comfortable working on own projects
  • Be confident and proficient user of Microsoft Office applications
  • Be self-motivated, enthusiastic and personable

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

IT 1st line Support Executive

£17,000 - £20,000 per annum 
Nottingham City Centre

Our client are seeking outgoing, hardworking and self-motivated individuals to join the technical support team of a forward thinking company, providing 1st Line Support to their client base. This role would appeal to someone with a military background.

Key Responsibilities:

  • 1st line IT support
  • Provide full IT suite support through phones, tickets and web chat
  • Delivering great customer service
  • Work towards targets

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience is desirable
  • A team-player to achieve collective goals
  • Knowledge of the web and good with IT
  • An interest and passion for technology
  • Ability to problem solve and think on their feet
  • Technically minded
  • Great interpersonal and communications skills
  • Able to build rapport with clients
  • Enjoys a fun and friendly working environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

SAP Support Consultant (FTC 12 Months)

  • £40,000 - £50,000 per annum

£40,000 - £50,000 per annum 
Langley Mill

Our client is seeking an SAP Specialist to join a successful and well-established company!

Key Responsibilities:

  • Form an international information technology IT system architecture and project planning
  • Coordinate the management of all overseas branches IT needs, develop corresponding IT investments and project budgets, and regularly monitor the progress of management budget;
  • Coordinate all Group IT resources to participate in international IT information construction.
  • Working with external IT suppliers to cover all business needs
  • Supporting the business in the transitional period and providing support throughout the term of the contract
  • SAP Troubleshooting and problem solving to assist in the efficiency of the business
  • External and internal EDI problem solving and integration into SAP
  • ABAP Report programming in SAP

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Minimum 3+ years of IT related work experience / experience within a similar role
  • Experience in IT infrastructure, strategic planning, development and implementation;
  • Familiar with the core value of large-scale enterprise (research and production) IT information systems and SAP, MS CRM architecture;
  • Have a large MNC's IT work experience and familiar with the use of BI tools;
  • German and French language skills will be advantage;
  • Excellent communication skills
  • Proactive and positive approach
  • Strong attention to detail and ability to work well under pressure
  • Motivated to succeed
  • Flexibility for international travel

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

IT 1st line Support Executive

£17,000 - £20,000 per annum 
Nottingham City Centre

Our client are seeking outgoing, hardworking and self-motivated individuals to join the technical support team of a forward thinking company, providing 1st Line Support to their client base.

Key Responsibilities:

  • 1st line IT support
  • Provide full IT suite support through phones, tickets and web chat.
  • Delivering great customer service
  • Work towards targets

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience is desirable
  • A team-player to achieve collective goals
  • Knowledge of the web and good with IT
  • An interest and passion for technology
  • Ability to problem solve and think on their feet
  • Technically minded
  • Great interpersonal and communications skills
  • Able to build rapport with clients
  • Enjoys a fun and friendly working environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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