Our client are seeking an experienced individual to be responsible for the development of a Procurement Strategy and associated procedures to underpin their vision for great services. You will lead professional procurement advice to colleagues, managing procurement activities and embed best practice and digital procurement across the company!

In addition, you will provide co-ordination across Corporate Projects and with senior managers, to develop and lead a co-ordinated approach to delivering VFM and efficiencies across the organisation.

• Location: NG5
• Salary: £50,000 per annum, depending on experience
• 35 hours per week, Mon - Fri

Responsibilities:

• Lead on the development and delivery of a new procurement strategy
• Develop and lead an Annual Procurement Plan with agreed efficiency targets
• Lead on the development of procurement systems to ensure the companies approach to procurement activities is in line with all required statutory and regulatory obligations
• Ensure procurement skills development and training needs are identified and delivered, in partnership with the Learning & Development department
• Ensure new contracts, extensions and renewals are compliant, reflect best practice and maximise VFM
• Ensure goods, services and works are procured in line with Standing Orders and comply with legislative, ethical and regulatory requirements including adherence to Official Journal of the European Union (OJEU) procedures.
• Provide advice to stakeholders across the business to enable them to gain best value from procurement activities
• Identify and mitigate appropriate risks related with procurement activities and supply chain
• Develop KPIs to monitor spend, compliance and opportunities to maximise VFM
• Be the in-house procurement expert; providing advice and guidance across the business

Skills/Experience/Attributes:

• MCIPS or equivalent relevant degree and membership of the Chartered Institute of Procurement and Supply
• Extensive experience of applying the Public Sector Procurement Regulations in a Contracting Authority
• Practical experience of delivering better value solutions through procurement, in the public sector
• Cross-category experience of leading procurement in areas such as construction, maintenance, IT, and customer-related services for a buying organisation in a regulated environment
• Demonstrable experience of developing strategies and operational plans to drive business performance
• Ability to engage effectively with colleagues and stakeholders and build great working relationships

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| LEGAL ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £18,000 - £20,000 PER ANNUM - DEPENDING ON EXPERIENCE |

| BONUS STRUCTURE BASED ON INDIVIDUAL PERFORMANCE |

| DRIVING LICENSE IS ESSENTIAL|

Our client is seeking a candidate to join them as a Legal Advisor. You will join the department at a stage of real growth and this is a huge opportunity for the right individual to make a real impact in the department and its growth moving forward. You will deliver an elite service to businesses of all shapes and sizes by providing advice and recommendation to the business owners in the areas of wills, trusts and estate planning.

Key Responsibilities:

• Handling your own case-load of business estate planning files
• Attending client meetings and advise on all aspects of personal and commercial estate planning and managing the file from inception to close
• Draft wills, trusts and lasting powers of attorney and any other ancillary work and ensure all documents are executed correctly in line with company time-frames
• Referring clients for any financial services or any other services required which are out of the scope of the role of an advisor in legal practice
• You will be responsible for developing, maintaining and nurturing relationships with business connections
• Keep up to date business books and billing and banking statistics

Skills/Experience/Attributes:

• 3-4 yrs + experience in law and/or working in a B2B industry is ESSENTIAL
• A passion and drive to work with business owners
• Ability to provide advice and recommendations confidently and be assertive where necessary
• High energy and enthusiasm with a professional attitude
• Experience in managing client files/matters and their expectations throughout
• Hard-working, flexible and reliable and ability to use initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| TEAM LEADER - CUSTOMER SERVICE |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £22,000 PER ANNUM |

Our client is seeking an experienced Team Leader who will be responsible for the delivery of business target's and KPI's by motivating, monitoring and managing team members. You will be responsible for coaching and training in a high challenge, highly supportive environment. You will lead by example and have a passion for delivering excellent service to clients and colleagues.

If you have experience leading a team, we would like to hear from you!

Key Responsibilities:

• Delivering outstanding customer service at all times
• Working with the rest of the business to deliver its core purpose and cultural values
• Achieving business budgets & KPI’s
• Team recruitment
• Building effective relationships with our Partner Practices across the network
• Monitor and manage daily/weekly performance working closely with the Team Leaders
• Motivate the team members throughout the working day
• Mentor, Coaching and training Team Leaders and Customer Experience Executives
• Prepare and deliver team meetings
• Conducting monthly reviews with the Team Leaders and agree department goals
• Ensuring KPI’s are achieved and working closely with individuals where this is not being met
• Ensuring our business standards are being achieved

Skills/Experience/Attributes:

• Experience in a Team Leader position is ESSENTIAL
• Excellent attention to detail
• Excellent Organisation
• Good use of Microsoft word and Excel
• Commitment/Dedication

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

• Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
• Ensuring all documents held are still relevant and appropriate
• Booking and managing appointments in the diary
• Update and maintain the database with accuracy

Skills/Experience/Attributes:

• Customer Service experience (any industry) is ESSENTIAL!
• Strong and natural communicator
• Process driven and ability to work collaboratively
• Excellent attention to detail
• Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| RECEPTIONIST |

| SYSTEM ONE EXPERIENCE IS DESIRABLE |

| WORKING HOURS: MONDAY - FRIDAY - 8:30AM - 5:00PM |

| LOCATION: NOTTINGHAM |

| SALARY: £9.05 PER HOUR |

|TEMPORARY: TEMPORARY ONGOING |

| START DATE: APRIL THE 1ST 2020 |

Job Purpose

• First point of contact for all patients 
• Providing high quality customer service to all patients
• Working in a busy reception team
• Taking a high volume of inbound calls
• Inputting and updating customer records on various electronic systems
• Dealing with sensitive information
• Undertaking general tasks as a part of a busy reception team

Key Skills

• Previous receptionist experience is essential
• A well-rounded background within customer care would be ideal
• Good telephone manner
• Competent with Microsoft office package

Please only apply for this position if you can provide evidence, on your CV, which coincide with the essential elements of this post.

 Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

WANT YOUR WEEKENDS FREE?! WANT TO WORK LESS UNSOCIAL-ABLE HOURS?! WELL LOOK NO FURTHER!

| CUSTOMER SERVICE ADVISOR/ADMINISTRATORS |

| NO PREVIOUS CUSTOMER SERVICE EXPERIENCE REQUIRED! |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE START|

| TEMPORARY ROLE WITH THE POTENTIAL TO GO PERMANENT |

Location:

• From Huthwaite - 2.2 miles
• From Alfreton - 4.3 miles
• From Mansfield - 7 miles
• From Hucknall - 10.5 miles
• Heanor - 12 miles
• From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Receiving inbound calls
• Processing Customer Orders
• Related administrative duties

Key Skills:

• Communication skills
• Listening skills
• High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| ADMINISTRATOR |

| MUST HAVE ADMINISTRATIVE EXPERIENCE! |

|  ENHANCED DBS IS ESSENTIAL |

| TEMPORARY ASSIGNMENTS: MULTIPLE CONTRACT TYPES AVAILABLE |

| MULTIPLE LOCATIONS: NOTTINGHAMSHIRE |

| PAY RATE: £9.00 - £10.00 |

Our clients are looking to met with an experienced & passionate individual, with an extensive background within administration.  

Skills/Attributes/Experience:

• Previous experience in a reception/administrative/P.A role is essential
• Strong verbal communication skills are essential, including on the phone
• Microsoft Office, Outlook, Word, Excel and Power Point proficiency
• Customer Focus and able to handle pressure well
• Ability to prioritise your workload
• Professionalism and able to listen to others
• Proactive attitude, with the ability to prioritise workload

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

RECEPTIONIST - WEEKEND COVER 

| MUST HAVE RECEPTIONIST EXPERIENCE |

| £8.21 PER HOUR - £8.72 FROM APRIL 1ST 2020 |

| SATURDAY & SUNDAY (FLEXIBLE) |

| TEMPORARY GOING | 

| MUST BE IMMEDIATELY AVAILABLE |

| NOTTINGHAM |

Our clients are looking to met with an experienced & passionate individual!

Skills/Attributes/Experience:

• Previous experience in a reception role is essential
• Strong verbal communication skills are essential, including on the phone
• Microsoft Office, Outlook, Word, Excel and Power Point proficiency
• Dealing with contractors, providing keys and login details
• Customer Focus and able to handle pressure well
• Ability to prioritise your workload
• Professionalism and able to listen to others

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| EDUCATION ADMINISTRATOR |

| TERM TIME ONLY |

| FLEXIBLE WORKING HOURS |

| TEMPORARY CONTRACT |

| ENHANCED DBS ON THE UPDATE SERVICE IS ESSENTIAL |

| IMMEDIATE START |

| PAY RATE: £9.00 - £9.50 |

| WORKING HOURS: MONDAY - FRIDAY - FULL-TIME|

| LOCATION: NOTTINGHAM | 

What we are looking for:

• An experienced, enthusiastic Administrator who has a good background in administration.
• Strong ability to respond positively to change and be effective in demanding situations.
• An individual who has highly developed organisational and administration skills.
• Someone who is an excellent communicator and has a fastidious attention to detail with customer service skills as standard.

Responsibilities:

• The role will be to provide administrative support to the Senior Administrator
• You will be involved in quality assurance, student referrals, monitoring student absences, plus working with external organisations, amongst other duties
• Writing official documents/letters
• Liaising with parents and children
• Must be able to work in a fast-paced environment
• Safe guarding

Desirable:

• Full driving licence.
• SIMS experience (desirable)
• DBS certified.

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| EDUCATION ADMINISTRATOR |

| TERM TIME ONLY |

| FLEXIBLE WORKING HOURS |

| TEMPORARY CONTRACT |

| ENHANCED DBS ON THE UPDATE SERVICE IS ESSENTIAL |

| IMMEDIATE START |

| PAY RATE: £9.50 - £10.00 P/H DEPENDING ON EXPERIENCE |

| WORKING HOURS: MONDAY - FRIDAY - FULL-TIME|

| LOCATION: ILKESTON (DERBY)| 

What we are looking for:

• An experienced, enthusiastic Administrator who has a good background in administration.
• Strong ability to respond positively to change and be effective in demanding situations.
• An individual who has highly developed organisational and administration skills.
• Someone who is an excellent communicator and has a fastidious attention to detail with customer service skills as standard.

Responsibilities:

• The role will be to provide administrative support to the Senior Administrator
• You will be involved in quality assurance, student referrals, monitoring student absences, plus working with external organisations, amongst other duties
• Writing official documents/letters
• Liaising with parents and children
• Must be able to work in a fast-paced environment
• Safe guarding

Desirable:

• Full driving licence.
• SIMS experience (desirable)
• DBS certified.

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.