Location: Nottingham City Centre

Hours: Monday-Friday 9am-5pm

Duration: Temporary ongoing

Start: ASAP

A generalist HR role. A member of a team of 5 HR Transactional Officers undertaking a combined HR & payroll role, dealing with a broad spectrum of HR duties.

You will be part of a relaxed, friendly and inclusive team so it is essential that you also exhibit these characteristics:

Key responsibilities:

• Interacting with iTrent software
• Undertaking a full range of HR & Payroll tasks

Person overview & Skills, Attributes & Experience

• HR experience essential
• Payroll experience essential
• Experience of using iTrent software highly desirable
• Team Player
• Broad-minded and able to deal with sensitive situations

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.

Person specification:

• Excellent computer skills (Microsoft Word, Excel etc)
• Confident communication skills
• Flexible and adaptable to meet business needs
• Self-motivation and the ability to work on own initiative
• Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 Job Title: Area Administrator

Location: Blenheim Industrial Estate, Bulwell

Hours: Monday - Friday, 8.30am – 5pm

Salary: £8.21 per hour

Start: ASAP

Duration: temp to perm

Responsible for:

·         Completing the test and inspection reports for your area

·         Inputting the repair data and orders into the system

·         Collating information relating to the building size and spec

·         Assisting with and preparing the test and inspection quotes

·         Ensuring that quality, accurate data is inputted into the system

·         Assist the internal sales employee, within your assigned area (or the area you are instructed to cover) with general admin support and tasks

·         Liaise and work with relevant parties to ensure all work activity is organised and carried out accordingly

·         Assists in the production of reports for management or clients as required

·         Promotes and communicates standards/information to colleagues and  team members

·         Takes responsibility for your own health and safety and adhere to all the company health and safety procedures and policies

Person specification:

• Sees problems as challenges
• Able to prioritise in challenging situations
• Able to work to deadlines and multitask
• Willingness to help out, assist other team members
• Provide support to team members and clients as required
• Support in the compilation of area statistical and weekly/monthly reporting according to client needs
• Ensures that image and standards are maintained

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

• Answering customer emails
• Dealing with telephone queries
• Answering incoming telephone calls
• Route planning for deliveries
• Photocopying
• Filling
• Faxing
• Data input

Person specification:

• You will possess a positive, personable character – able to get on with work on your own
• You will have exceptional customer service and communication skills
• You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint German speaker, educated to Degree level, to assume responsibility for the day to day smooth running of the business, whilst continually monitoring operational effectiveness and meeting business objectives!

You will possess undoubted commercial acumen and customer service skills, complemented by the Sales and Marketing department’s ongoing business development activities which ensures consistent progress across the company.

Location: Nottingham City Centre

Salary: £35,000 per annum 

Responsibilities:

• Responsible for day-to-day running of the business in conjunction with senior colleagues, including the management of customer service departments
• Team-leading the Project Management department 
• Ensuring PM team consistently follow company processes to achieve highest levels of customer satisfaction and operational efficiency in line with company objectives and requirements.
• Overseeing workloads and order levels to ensure even and fair distribution amongst colleagues  and optimal office capacity utilisation
• Devising performance measures and analytics, appraising staff against measures, reviewing targets
• Defining and monitoring office efficiency / cost-effectiveness of processes and resources
• Anticipating new resource requirements and trialling new resources (in conjunction with senior colleagues)
• Senior responsibility for resolution of client and supplier invoicing anomalies / errors, in conjunction with Accounts department
• Recruiting new staff, in conjunction with Managing Director
• Proposing innovations and improvements to Managing Director
• Regular reporting to Managing Director

Skills/Attributes/Experience:

• Degree level German fluency
• Experience in a similar role is essential 
• Ability to prioritise workload
• People management skills/experience 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Well our client Nottingham Audi - part of the prestigious Sytner Group are looking for outstanding customer service candidates to join their inbound team. Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Location: Lenton, Nottingham

Salary: £15,600 (+ commission OTE £18,000)

Hours: Shift rotation between 8.00am - 6.00pm with 1 Saturday in 4 - 8.00am - 1.00pm

Bonuses and Incentives :

• Attendance Bonus - Year End Zero absence in 12 months -£250
• Retention Bonus After 2 years’ service - £750
• Minimum bonus per year £4000
• Car scheme (Yes that’s right you could be driving an Audi)
• Get your birthday off
• Plus more

Key Responsibilities:

• Provide inbound telephone customer service
• Provide accurate product information
• Maintain and update all relevant information on individual accounts
• Working as a team and as an individual, working towards the monthly bonus targets
• Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

• Excellent communication and conversational skills
• Experience of customer service - be that in an office environment, retail or hospitality
• Warm and friendly nature
• Strong customer service skills
• Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint a warm, confident and highly-experienced Administrator to form a pivotal part in the functioning of their organisation! You will be the central point of contact for various agencies and departments within the business, and strike the balance between professionalism and sensitivity in this varied, hands-on role!

*Due to the nature of the business, candidates will need to have a sympathetic approach and be comfortable being privy to some very sensitive and confidential information*

Location: Nottingham City Centre

Salary: £20,661 per annum

Hours: 37 hours per week, Monday - Friday 9.00am - 5.00pm (flexibility required for an early start at 8.30am for fortnightly meetings)

Responsibilities:

• Arrange fortnightly meetings; preparing agendas, confiming attendance and producing accurate notes
• Respond quickly and efficiently to all incoming internal & external enquiries, ensuring that these are followed up on and seen through to resolution
• Initiate, develop and maintain effective systems (electronic and manual) to file correspondence, minutes, agendas and other documents
• Taking responsibility for recording and collating statistical information for reporting purposes
• Take responsibility for all general office/administration duties
• Responsibility of word document processing

Skills/Attributes/Experience:

• Experience within an Administrative role is ESSENTIAL
• Confidentiality and discretion is EXTREMELY important
• Ability to be sympathetic, possessing a professional attitude to potentially difficult situations
• Ability to work as part of a very hands-on, proactive team
• Strong work ethic - genuinely wants to make a difference with a proactive approach
• Ability to input and process data, including basic excel usage

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint a proactive and engaging individual to provide high levels of support to various Partners. You will take ownership of administration, client management and the day to day operations of the team! You will put the client at the forefront of everything you do and ensure that expectations are not just met, but exceeded!

Location: Nottingham City Centre

Salary: £25,000 - £29,000 per annum, dependant on experience

Responsibilities:

• Collation, co-ordination and maintenance of client data
• Production of reports to assess service levels/KPIs and delivery against these measures
• Responsibility for documenting client specific protocols and processes
• Client point of contact in the event the client partner is unavailable, dealing with queries whereable and acting on initiative to provide exceptional client service
• Completion of complex billing
• Ensuring client portals are updated
• Diary, email and travel management - gatekeeper to allocated diaries, arranging meetings, organising appointments to reflect changing availability, making quick decisions on behalf of others, ensuring diaries are up todate and accurate and anticipating requirements
• Assisting in the organisation of events, seminars and conferences
• Expenses - proactively managing others expenses, ensuring all claims comply with the firm’s
  expenses policy
• Reviewing and updating timesheets
• Assisting in the tender process
• Production and review of confidential correspondence/documentation
• Occasional travel to other offices may be required

Skills/Attributes/Experience:

• Experience in a similar role is ESSENTIAL
• Ability to analyse and interpret complex data is ESSENTIAL
• Excellent knowledge of Word, Excel, Powerpoint and Outlook
• An aptitude for producing documents and client communications of the highest standard
• Excellent at forward planning and anticipating change
• Flexible and dynamic
• Exceptional attention to detail, ensuring accuracy in all client communications and deliverables
• An effective communicator with the ability to establish and build client relationships
• Conscientious, taking personal responsibility for own work and accountability for delivery and
• quality

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint a motivated, efficient and energetic individual to become an integral part of their sales team in their busy Estate Agency! You will be an excellent communicator, with a meticulous approach and self-discipline.

Being the first point of contact for many, you will be the face of the business and ensure each and every customer walks away having received an outstanding, first class service!

Location: Mapperley, Nottingham

Salary: £18,000 per annum

Hours: 42.5 hours per week, Mon - Fri 9.00am - 6.00pm (30 minute lunch) including alternate Saturdays 9.00am - 4.00pm

Responsibilities:

• Answering the telephone, greeting visitors to the branch and dealing with day-to-day enquiries into the office
• Taking messages for other staff members and dealing with general queries
• Booking market appraisals on potential new properties
• Taking all relevant information about the property from prospective vendors, including selling the services of the business to them
• Arrange viewing appointments on properties for sale
• Chase up potential leads
• Registering the requirements of interested applicants who are looking for a property and matching their requirements to the available stock to try and pro-actively market the properties for sale
• Other varied daily activities

Skills/Attributes/Experience:

• Experience in an Administrative role is ESSENTIAL
• Excellent telephone manner
• Organised, with meticulous attention to detail
• The role offers the opportunity to acquire more responsibility within the office once the candidate is established within the role
• Outstanding attitude, with a 'willdo' approach
• Property based experience would be advantageous but is not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint a friendly, engaging individual to assist in the obtaining of feedback on customer service experiences! You will be confident on the phone with an outgoing personality to excel in this highly sociable role!

Location: Newark, Nottinghamshire

Salary: £8.00 per hour 
£8320 per annum

Hours: 20 hours per week, with the option to increase - Monday - Thursday 2.30pm - 6.30pm & Friday 1.00pm - 5.00pm

Responsibilities:

• Making calls to customers to ask them to rate the service they have received
• Accurately recording customer answers
• Data entry
• Outbound customer service
• Supporting a small vibrant office!

Skills/Attributes/Experience:

• Must have an outgoing personality with good communication skills
• Previous telephone experience in a customer service role would be beneficial but is not essential
• Confident communicator
• Team player
• IT skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.