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Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

 Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

  • Answering customer emails
  • Dealing with telephone queries
  • Answering incoming telephone calls
  • Route planning for deliveries
  • Photocopying
  • Filling
  • Faxing
  • Data input

Person specification:

 

  • You will possess a positive, personable character – able to get on with work on your own
  • You will have exceptional customer service and communication skills
  • You will be enjoy working in a fast paced and ever changing environment

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor- Nottingham Audi

*** 4 Positions available***

Audi are recruiting for new Service Advisors! Are you outgoing, motivated to achieve and looking for your next exciting career move? We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business. Please get in touch if you want to work for a leading brand company!

Location: Lenton, Nottingham

Hours: Monday - Saturday, shifts between the hours of (8am-6pm)

Salary: £15,600, after 6 months £16,100, after 18 months £16,600 per annum

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

Location: South Normanton, close to the McArthur Glen Designer outlet

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Start: ASAP

Duration: Temporary leading to Permanent

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

Audi are recruting for new Service Advisors! Please get in touch if you want to work for a leading brand company!

Location: Lenton, Nottingham

Hours: Monday - Saturday, shifts between the hours of (8am-6pm)

Salary: £8.00 per hour

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 10 Positions Available

Customer Service Advisor - X10 POSITIONS AVAILABLE

Location: South Normanton, close to the McArthur Glen Designer outlet

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Start: 5th March 2018

Duration: Temporary, 2 months

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Inputting into a bespoke system (training given)
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries

Key Skills:

  • Good customer service skills
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Excellent communication skills
  • Flexible
  • Organised
  • Ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Car sales Host / Reception

Location: Leicester

Duration: 4 weeks

Start: ASAP

Salary:£9.23ph 

Hours: 8.30 - 18:00

Key Responsibilities:

  • Provide an engaging, warm first point of contact for customers
  • Manage customer calls and enquiries professionally
  • Maintain client records to a high standard

Skills/Experience/Attributes:

  • Warm and friendly individual
  • Confident
  • Professional
  • Organisational Skills
  • Communication Skills
  • Strong Customer Service Skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

IT 1st line Support Executive

£17,000 - £20,000 per annum 
Nottingham City Centre

Our client are seeking outgoing, hardworking and self-motivated individuals to join the technical support team of a forward thinking company, providing 1st Line Support to their client base. This role would appeal to someone with a military background.

Key Responsibilities:

  • 1st line IT support
  • Provide full IT suite support through phones, tickets and web chat
  • Delivering great customer service
  • Work towards targets

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience is desirable
  • A team-player to achieve collective goals
  • Knowledge of the web and good with IT
  • An interest and passion for technology
  • Ability to problem solve and think on their feet
  • Technically minded
  • Great interpersonal and communications skills
  • Able to build rapport with clients
  • Enjoys a fun and friendly working environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor- Part Time

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO!

Location: Lenton, Nottingham

Salary: £7.69 per hour whilst temping, £17,500 prorated when Permanent

Hours: Part time flexible

Duration:Temporary leading to Permanent

Start: ASAP

We are currently recruiting for outstanding customer service candidates (people like you) for our Nottingham based client.

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Working as part of a superb and hugely successful team

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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