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Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour – rising to £18k when permanent

Start: ASAP – Temp to perm

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Area Administrator

 Job Title: Area Administrator

Location: Blenheim Industrial Estate, Bulwell

Hours: Monday - Friday, 8.30am – 5pm

Salary: £8.21 per hour

Start: ASAP

Duration: temp to perm

Responsible for:

 

·         Completing the test and inspection reports for your area

·         Inputting the repair data and orders into the system

·         Collating information relating to the building size and spec

·         Assisting with and preparing the test and inspection quotes

·         Ensuring that quality, accurate data is inputted into the system

·         Assist the internal sales employee, within your assigned area (or the area you are instructed to cover) with general admin support and tasks

·         Liaise and work with relevant parties to ensure all work activity is organised and carried out accordingly

·         Assists in the production of reports for management or clients as required

·         Promotes and communicates standards/information to colleagues and  team members

·         Takes responsibility for your own health and safety and adhere to all the company health and safety procedures and policies


Person specification:

  • Sees problems as challenges
  • Able to prioritise in challenging situations
  • Able to work to deadlines and multitask
  • Willingness to help out, assist other team members
  • Provide support to team members and clients as required
  • Support in the compilation of area statistical and weekly/monthly reporting according to client needs
  • Ensures that image and standards are maintained

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

 Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £7.50 per hour

Start: ASAP

Duration: Temporary ongoing, with the opportunity for a permanent contract

Responsible for:

  • Answering customer emails
  • Dealing with telephone queries
  • Answering incoming telephone calls
  • Route planning for deliveries
  • Photocopying
  • Filling
  • Faxing
  • Data input

Person specification:

 

  • You will possess a positive, personable character – able to get on with work on your own
  • You will have exceptional customer service and communication skills
  • You will be enjoy working in a fast paced and ever changing environment

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Location: Nottingham

Hours: Monday - Friday 9am-5pm

Salary: £8.00 - £9.50 per hour

Duration: Temporary

Key Responsibilities:

  • General administration and office support
  • Providing reception cover as appropriate
  • Taking inbound customer enquiries, and dealing with e-mail queries
  • Filing and scanning
  • Ad hoc duties as required

Skills/Experience/Attributes:

  • Hands On
  • Team Player
  • Computer literate and familiar with Microsoft 
  • Attention to detail
  • Organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Fleet Administrator

Location: Pride Park, Derby 

Hours: Full Time Monday - Friday 8.30am - 5.00pm

Duration: Temporary Ongoing

Salary: £8.50 Per Hour

Starting: Monday 16th July

Key Responsibilities:

  • Maintain and account manage existing customers
  • Input of all customer details onto the Kerridge system
  • Recording all vehicle sales transaction, providing sales information, orders and deliveries as requested
  • Liaison with all members of the Fleet/Sales team and the Business Manager with regard to anticipated order status and customer requirements
  • Ensuring all paperwork for orders received and new files are set up immediately
  • Completion of book/fleet packs for vehicles sold and handover documents
  • Working as a team member to ensure all tasks completed on a work share basis
  • Assist in the preparation and updates of Excel spreadsheets
  • Weekly reports

Skills/ Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Previous experience using Kerridge
  • Excellent customer service
  • Verbal and written communication skills
  • Good knowledge of Microsoft Outlook, Excel and Word
  • Excellent time keeper
  • Ability to work as a team
  • Positive attitude and outlook when under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrative Assistant

Our client are seeking to appoint an approachable and friendly Receptionist/Admin Assistant to become an integral member of their small team!
You will be friendly and hard-working with an outstanding attitude towards work. Willing to go the extra mile with the ability to become an effective team player!

Location: Nottingham City Centre

Salary: £15,000 per annum

Hours: Mon - Fri 8.00am - 5.00pm

Responsibilities:

  • Organising the office administration
  • Dealing with inbound calls
  • Reception duties
  • General administrative duties

Skills/Attributes/Experience

  • Previous reception experience is essential
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy and attention to detail
  • Self-motivated and willing to take initiative
  • Aptitude to work without direct supervision

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Business Support Assistant

Business Support Assistant - Part Time (2-3 days a week)

Do you enjoy multi-faceted roles? Our client is seeking a friendly, well organised and hardworking Business Support Assistant for their ever-expanding business. The role is part admin, part supporting the accountancy function and part PA.

Salary: £20,000 Pro-rata (2-3 days a week)

Key Responsibilities:

  • Administrative duties
  • PA responsibilities, including time management
  • Excel work with graphs/Analysis
  • Paying invoices and entering into Sage 200
  • Analysis of figures
  • Prep of monthly numbers
  • Purchase ledger
  • Balance sheets
  • Nominal codes
  • Management accounts on an admin level
  • Flexible & willing to help out and involved in with other tasks as they arise

Skills/ Attributes/ Experience:

  • Sage 200 knowledge/knowledge of simple accounting principles (nominal codes etc.) is desirable
  • Experience in Reconciling Bank Statements
  • Attention to detail and accuracy is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Export Customer Service

Is your customer service so good you'd like to export it?

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual with confidence in their convictions to provide an outstanding level of Export Customer Service to their clients and sales personnel.

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.
You will listen to the customer above all and understand what they are looking for. 
And finally, you will deliver an excellent standard of service that takes the Customer on a journey- one they will want to keep embarking on again and again!

£20,000 per annum
City Centre, Nottingham

Key Responsibilities:

  • Receive incoming international telephone calls and e-mail communications from clients and sales personnel
  • Concise input of orders in Sage to despatch and invoice point
  • Issue professional and concise response to general queries
  • Create commercial invoices and export documentation in relation to processed customer orders complying with HRMC requirements and country specific regulations
  • Ensure comprehensive record keeping, both electronic and hard copy in accordance with company policies
  • Liaise effectively with all levels of management
  • Monitor and document department KPI’s set by the Customer Service Team
  • Elevate potential non-standard/complex issues to the Team Leader and Customer Service Manager as necessary
  • Maintain detailed knowledge of current company products to ensure a confident image is received by client
  • Develop relationships with strategic customers and commercial representatives

Skills/ Attributes/ Experience:

  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • Knowledge of export is desirable but not essential- can be taught
  • Fluency in French, German or Spanish is VERY DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

    Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Car Dealership)

Our client is looking for organised, enthusiastic and hard working people to join their growing admin team!

Location: Derby, Pride Park

Hours: Monday - Friday 8.30am - 5pm

Salary: £8.50 per hour

Duration: Temporary ongoing

Start: ASAP

Your Key Responsibilities:

  • Ensure vehicle stock systems are updated
  • Organise prompt payment for all Purchases
  • Manual Invoice processing
  • Stock management
  • Effectively resolve both internal and external queries
  • Month end stock reconciliation

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Must hold a valid license and have access to a vehicle
  • A good working knowledge of Microsoft Excel & Word
  • Ability to work on own initiative as well as part of a team
  • Ability to work in a fast paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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