IT Support Administrator

£18,000 - £19,000 per annum
Near to Nottingham City Centre

Our client is seeking a hardworking and self-motviated individual to join their friendly and growing team as an IT Support Administrator.

Key Responsibilities:

  • Provision of intermediate local IT support of all desktop systems and laptops, including hardware, software and peripherals
  • Maintenance of networked facilities including file servers, shared resources and printers;
  • Maintaining inventory lists of all equipment
  • Set up and installation of new computer systems and phones
  • Monitoring and control the use of software licenses within the business
  • Management of external IT support and adapting the current infrastructure to suit changes within the business on an ongoing basis;
  • Keep secure central records of all accounts and passwords
  • Diagnosing and resolving technical issues
  • Ensuring security and upgrades are applied to desktops and laptops and kept up to date
  • Installing and ensuring antivirus to all desktops and laptops
  • Completing user equipment moves including phones
  • Creating purchase requisitions for IT hardware/software

Skills / Attributes
The ideal candidates will demonstrate the following qualities:

  • Bachelors degree / equivalent qualification in Computer Science / IT related subject
  • At least one year's worth of experience in a similar role is essential
  • Cisco CCNA or equivalent certification is preferable but not essential
  • Experience in a professional IT support role is preferable
  • Strong communication skills, both written and verbal
  • Ability to work well under pressure and multi task
  • A team player but can work well on own initiative
  • Personable, enthusiastic and positive

Experience in:

  • Windows and OS X desktop OSs;
  • Commissioning new equipment and cabling;
  • Decommissioning of redundant equipment and cabling;
  • Installation/implementation of various rack based equipment;
  • Cisco networking hardware and basic configuration;

Knowledge of:

  • Cisco switching and routing;
  • OSI model;
  • IT infrastructures and cabling standards;
  • Installation, configuration and support of local desktops and centralised IT resources;
  • Anti-virus, anti-spyware and protection against malware;
  • Backup and recovery technology;
  • Linux is desirable but not essential;
  • Monitoring Platforms and SNMP is preferable but not essential;
  • Proxy server configuration and maintenance (IPFire experience or similar is preferable) is preferable but not essential;
  • Cisco CME is preferable but not essential.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.