Collections Administrator

£15,500 - £17,500 per annum

£15,500 - £17,500 per annum
near to Nottm City Centre

Monday - Friday 9-5.30

Our client is seeking a proactive and self-motivated individual to recover outstanding debt from their customer base. You will be able to anticipate customers' needs and resolve sensitive financial problems fairly and professionally using empathy and have a commitment to provide excellent Customer Service!

Key Responsibilities:

  • Chase outstanding debt through outbound calling
  • Successful negotiation of payments relating to pre-litigation compensation
  • Manage workload of cases for various clients
  • Respond to incoming calls
  • Ensure client contact information is kept up to date

Skills / Experience / Attributes
The ideal candidates will demonstrate the following qualities:

  • Previous experience within debt collection is desirable
  • An understanding of debt recovery would be advantageous
  • Excellent communication and negotiation skills
  • A professional telephone manner
  • Focused and target driven, with a strong work ethic
  • Positive and flexible approach to work
  • Proactive and assertive nature
  • Strong interpersonal and customer service skills
  • Ability to handle and respond to difficult situations effectively

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.